Durchschnittliche Bewertung4 Bewertungen
- Gesamt 3.2/5
- Benutzerfreundlichkeit 3.2/5
- Kundenservice 4/5
- Funktionen 3.8/5
- Preis-Leistungs-Verhältnis 3.2/5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Angaben zum Hersteller
Confirmit bietet eine skalierbare End-to-End-Plattform, mit der Benutzer die Ergebnisse von Forschungsprojekten und Feedbackprogrammen von einigen Hundert bis zu Millionen von Befragten erstellen, bereitstellen, verwalten und analysieren können. Marktforschungsagenturen profitieren von der umfassenden Plattform, die eine Reihe von Datenerfassungsmodi und umfassende Panel-Management-Funktionen umfasst, um ihre Prozesse zu standardisieren und niedrigere Gesamtbetriebskosten zu erzielen.
- Befragung / Umfragemanagement
- Prädiktive Analytik
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
- Statistische Analyse
- Benutzerdefinierte Umfrage-URLs
- E-Mail Marketing
- Mobile Umfrage
- Unterstützt Audio / Bilder / Video
Die hilfreichsten Reviews für Confirmit
Bewertet am 17.10.2018
Proffessional and Dynamic Software for survey research experts
Kommentare: Survey experts who value flexibility, speed, reliability and a one stop shop for all their professional data collection and survey methodology needs, Confirmit gives you everything in one package backed with 5 star customer support services.
If you a small enterprise looking for a survey solution in the DIY survey market, Confirmit might not be for you. But if your a medium to large organisation looking for a professional survey solution employing survey specialists, nothing I've used yet (I've used multiple survey software platforms over the 27 years of my career) comes anywhere near as good as Confirmit for multi mode professional survey research. Confirmit is user friendly logical, flexible, solid and stable.
Perhaps one of the best features of the software is the level of support available to customers. With SLA's in the hour mark no survey operator in my career lifetime have beaten confirm'its speed of response and proactive approach to problem solving. Other providers have taken days even weeks to resolve issues. In a fast-paced professional research environment speed of resolution is mission critical.
Nachteile: Confirmit have been slower to develop the DIY approach and researchers tend to like the DIY build as you go approach to creating surveys that other monkey type survey offerings provide. Having said that Confirmit are currently being heavily invested in this area to match the competition and its Survey Designer platform already provides a professional survey offering to DIY research fanatics.
Bewertet am 9.10.2018
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Vorteile: test text review test text review test text review
Nachteile: test text review test text review test text review
Bewertet am 11.12.2019
Expensive complex tool strugling to be user friendly
Kommentare: The company I work for had a vendor that recommended and implemented Confirmit. It took a lot of time and effort to set up multiple NPS surveys for our organization. Maybe the tool allows you to setup complex surveys but it does not fit for simple surveys on a smaller scale or for creating multiple small surveys in a swift and easy way where you need actionable insights fast. So the tool did not fit our needs.
Vorteile: It allows you to run surveys. Icannot mention oen thing where Confirmit Horizons stands out.
Nachteile: Having used a few DIY platforms, I took a few steps backward in history when I arrived at a company that used Confirmit Horizons. It pretty simple: the tool is not user friendly and way too complex if you want to run simple surveys. It takes a lot of effort to set up surveys, email invitations do not render well on mobile devices, they have no decent templates, the (manual) coding of open answers is time consuming, the options to create and design custom reports are limited. And the product is way too expensive.
Bewertet am 12.3.2018
Confirmit will do what you want but it won't be easy.
Kommentare: We were able to switch off of the system that Confirmit replaced. This was a good thing since support for the replaced system was not good. The survey writers were able to learn to use Confirmit fairly quickly.
Vorteile: Confirmit is probably good market research software but we are trying to perform policy research questionnaires and there are a number of problems with this. The programmers have learned the software fairly quickly and we can put up a survey within a few days. This is good.
Nachteile: It took a number of months to get Confirmit running on our systems. We could not use the cloud based system since Confirmit could not guarantee which data center support would be in. It would in the US or in Europe and we have contracts that say out data cannot leave the US. The database has also caused many problems for us. Confirmit like to create many databases which fills up the database server with numerous databases, not good.