Wer nutzt diese Software?

Veranstaltungsorte, Food-Festivasl, Musik-Festivals, Bier-Festivals, Eventveranstalter, Fundraiser, Camps, Kurse, Seminare, Mittagessen, Konferenzen, Sport, Theater und vieles mehr.

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.8 / 5
  • Benutzerfreundlichkeit 4.7 / 5
  • Kundenservice 4.9 / 5
  • Funktionen 4.6 / 5
  • Preis-Leistungs-Verhältnis 4.9 / 5

Produktdetails

  • Startpreis 0,90 $/einmalig
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Freshtix
  • https://www.freshtix.com
  • Gegründet 2014

Über Freshtix

Die Freshtix-Ticketing-Plattform wurde speziell für große Musik-, Gastronomie- und Bierfestivals, Veranstaltungsorte und einmalige Veranstaltungen entwickelt und verfügt über eine Reihe von Tools, die den Ticketkauf für die Benutzer vereinfachen. Für Attraktionen, Museen, botanische Gärten und andere Orte mit einer Mitgliederbasis bietet die einzigartige „Member-Match“-Funktion der Plattform deinen Mitgliedern Ticket-Rabatte, die auf ihre Mitgliedsstufe anwendbar sind, während sie die Vorteile der Mitgliedschaft an Nicht-Mitglieder weiterverkaufen.

Freshtix Funktionen

  • Angebotsmanagement
  • Barcode / Tickets scannen
  • Kartenverkauf vor Ort
  • Kartenwiederverkauf
  • Kiosk-Kartenverkauf
  • Konzessionsmanagement
  • Kundendatenverwaltung
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Online-Kartenverkauf
  • Saisonkarten
  • Sitzplan
  • Ticket-Reservierungen
  • Verkaufspunkt POS
  • Website-Management
  • Zuhause drucken

Die hilfreichsten Reviews für Freshtix

FreshTIX Always Delivers ::: Functional, Friendly, Forward-Thinking, and SERVICE EXCELLENCE

Bewertet am 21.5.2019
Rm L.
Managing Director
Unterhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been clients since their early days (perhaps even during development and/or beta). We value the RELATIONSHIP with their team and the stellar way they make us a priority. THANK YOU, FT TEAM!!!! We use the platform for ticket sales, comp guest fulfillment, marketing, tracking, and customer search purposes. We have collaborated with their developers and shared ideas for product enhancements and functionality additions. They have valued our input and LISTENED. A few of our observations/suggestions have been included in subsequent version releases --- helping to improve the service for all users/clients. Their SERVICE is most appreciated. Their UI has always been clean. Their overall delivery of technology solutions has made our business more productive.

Vorteile: The platform is solid and the service provides exactly the tools we need for our organization. We produce multiple events with up to 20,000+ attendees per year. The primary sales functionality, customer tracking, box office capabilities, CSRs, and responsive attention to the client, customer, and end user needs are all SPOT ON. More importantly, they help us LOOK GOOD to the external public.

Nachteile: I only wish we could deliver a ticket to a user via a 10-digit phone number (in the US ---using country codes would be a factor otherwise). On the wish list with their development team (smile).

Antwort des Softwareanbieters

von Freshtix an 22.5.2019

RM - thank you for the comments and for the partnership. Much appreciated!

Taste of Atlanta 2016

Bewertet am 14.11.2016
Stacy W.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: After using Freshtix for several smaller events over the past few years, Taste of Atlanta made the move to Freshtix for the 3-day festival. We were completely satisfied with the overall performance of the platform, the individualized attention the Freshtix team provided and the detailed reporting available. Taste of Atlanta is a large festival and includes single and multi-day tickets, General Admission and VIP pricing, as well as a tiered pricing structure. Freshtix handled the challenge with ease and provided responsive customer service with every step. The customer platform is very easy to use. Setting up the event is simple and special requests were accommodated without a problem. If there was a function or feature that we needed to tweak for the festival, Freshtix made it happen. Taste of Atlanta utilizes RFID wristbands and Freshtix managed much of the RFID program. Freshtix mailed wristbands to ticket buyers and communicated with them in a clear and concise, yet still fun, manner at every step along the way. Freshtix also served as the main customer service hotline and the local, knowledgeable call center staff addressed all ticket buyer questions and issues, over the phone and via email, in a timely and professional manner. In addition to being a fantastic, consumer friendly ticketing platform, Freshtix is also a great marketing partner. A dedicated Marketing Manager was instrumental in pushing tickets sales across multiple channels, from including the event in newsletters and blog posts to hundreds of thousands of subscribers to a comprehensive social media campaign to the implementation of an effective retargeting campaign to track and increase sales. Finally, the Freshtix onsite ticketing team was integral to the success of the event. The well-trained staff not only sold tickets on site, but also managed and executed scanning tickets and wristbands for the thousands of patrons entering the festival each day, ensuring a great start to everyone's Taste of Atlanta experience.

Antwort des Softwareanbieters

von Freshtix an 14.11.2016

Hello Stacy,
Thank you for the kind words. We love working with you and your team too.

Great Product to manage our charity event.

Bewertet am 2.9.2016
Brian C.
Project Manager
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I manage the technology component of an annual charity event, The Father Christmas Cup, which is a charity that benefits local families in the Atlanta Soccer community that lost a loved on in the last year. We have grown from 22 players to over 800 in the twelve years since inception and the team managing registration were becoming overwhelmed by the number of people that they had to register, sign waivers and supply game-day shirts. We implemented FreshTix in 2015 in the hope that the system would provide much needed relief to the game-day staff. If did, and so much more. From having people queued up 'around the block' we went to no more than a dozen at peak time. Further, we relized many other benefits;
o Using the 'custom field' capabilities of FreshTix, attendees were able to select their individual shirt size (previously it was one-size fits all)
o We were able to grow our mailing list
o We were able to send event updates to attendees
o We were able to sell raffle tickets before game day
o Management reporting on sales was extremely helpful
All of this at a very reasonable price.

Vorteile: User Interface is clean, simple and intuitive. Both customer-facing and background admin are a pleasure to use.
No performance issue or system down-time.

Nachteile: None

Antwort des Softwareanbieters

von Freshtix an 2.9.2016

Thank you for the feedback. We appreciate you taking the time to share your experience with other users.

Freshtix is amazing!!!

Bewertet am 20.5.2019
Emilee S.
Program Coordinator
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have truly loved working with Freshtix and the people that work there. They stand behind their products/service and are always available to help. No matter what problem you have, they patiently figure out a solution with you and help you through until the end. I would definitely recommend them and will definitely use them in the future.

Vorteile: The software is very user-friendly. I am working on tickets and concerts for the first time and Freshtix software was super easy to use. If I didn't understand, I called the reps at Customer Service. He walked me through everything and was incredibly patient.

Nachteile: I wish the printing on the tickets was bolder

FreshTix for our annual event

Bewertet am 6.2.2017
Kelly B.
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We used FreshTix for our small annual conference type event. Because our conference is serves as an educational event for ticketing professionals, FreshTix agreed to sponsor our event and allow us to use their product as a registration tool. We are very grateful that we were given this opportunity. The tool was relatively easy to use. I setup the event within a few hours and was ready to ticket right away. I quickly was able to figure out how to setup promo codes, custom questions and more. I could easily pull reports, manage customer issues and more. With all this being said, personally, our event can be a bit complicated with the need to provide special services for sponsors, exhibitors, etc. Additionally, because our event is business to business, many times the person registering is not the person attending and therefore we had to rely heavily on the custom questions which wasn't integrated well with the box office selling of tickets. However, I believe this has since changed. At the time, it had created the need for some extra reporting and work-arounds. Overall though, the system was relatively easy to use. This system would work well for anyone that needs to ticket a relatively simple event. You could easily create the event and have it up, running and selling tickets on your site quickly.

Lies weitere Bewertungen