Wer nutzt diese Software?
Die Gesundheits- und Human-Services-Community, einschließlich Verhaltensgesundheit, Suchtbehandlung, öffentliche Gesundheit, öffentlicher Sektor, Methadon, Kind und Familie und IDD-Anbieter.
Durchschnittliche Bewertung13 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- Netsmart Technologies
- Gegründet 1968
- EMR / EHR (elektronische / medizinische Gesundheitsberichte)
- Elektronische Rezepte
- Medizinische Abrechnung
- Self-Service Portal
- Stationärer / Haus-Patient
Die hilfreichsten Reviews für Helper
Bewertet am 18.9.2017
Overall, Helper is a great PMS that was easy to use and did almost everything that we needed.
Kommentare: We were able to collect a high percent of claims due to the features in the software. We were able to enter new clients quickly and efficiently.
Vorteile: I had used Helper (formerly Therapist Helper) off and on since 1998. In addition to Helper I have used 2 other PMS. Helper has several different reporting options which provides detailed reports to include aging reports, client demographic reports and allows you to see what your collection rate is. It also has integrated claims processing and credit card processing which works smoothly. Since this is not web-based it has annual fees but does not have monthly fees.
Nachteile: We actually switched to another PMS a few years ago because Helper had been stating for a few years that they were going to go web-based but never did. We have 2 office locations and used their server version but we wanted to discontinue using a server therefore we needed to switch to a web-based software. I do however sometimes regret switching because Helper had much better feature than our new software.
Bewertet am 19.2.2018
Helper is easy to use, functions with ease and the customer support is the best!
Vorteile: Anytime CMS releases changes/updates to codes and what not, Helper's transition is always seamless. This PMS offers everything we need for our practice. I do not use any other software on a daily. Customer support is phenomenal and always fixes any issues (usually user error ;) I may have with ease and with a super friendly attitude. Reports are always easy to track, customize and generate and having scheduling and claims submission in one place is very convenient!
Nachteile: I've been using this PMS for almost 11 yrs and the only complaint I can even think of is when you print a patient's list of upcoming appts, it prints all appts not just upcoming ones so if a client has been with us for yrs, their list of appts is really long. But that is something so trivial, it was almost not even worth listing, but I cannot think of any other cons!
Bewertet am 13.10.2017
I am now retiring but I have used Therapist Helper for at least 15 years. It always met my needs.
Vorteile: It is a robust practice management system. It always provided a smooth transition for any changes that were required in my field and practice, e.g., ICD or DSM code changes. The best part, however, was that Helper support was always excellent!
Nachteile: The only complaint I can remember having was that it would print out every insurance company I ever used when I would print mailing labels (this was before I was using Claims Connect). I would often ask Support why I couldn't filter it so it only printed the insurance companies I was actually printing HCFA's for (as it did for responsible parties). It probably is not relevant any more due to electronic claims submission.
Bewertet am 17.7.2018
I have used Helper in our practice for 9 years and thoroughly enjoy and appreciate it.
Kommentare: Huge Helper, just like the name of the product.. I get peace of mind and ease of work utilizing this software to manage the practice.. so very grateful..
Vorteile: I have worked on numerous medical software systems over the last 30 plus years and Helper has been the most enjoyable, cost and task efficient, ease of use, and most importantly it is what its name is, a huge Helper...
There are no least things that I like about this software. As I stated above about the pros, it is
truly the best software I have had the pleasure of using to manage the office activities where I have worked for the past 9 years..
Bewertet am 2.3.2018
Was great, not evolving to meet new demands
Kommentare: easy to set up way back when...now it is complex like most programs
Vorteile: Decent customer service, not too expensive. The program does what is says it will do and is reliable.
Nachteile: Have used it for 18 years or so. Was best in class back then...removed phone interface (used to work with Palm pilots!). Needs to have phone/tablet support and most importantly be CLOUD BASED. Also, the user interface was very good 10 years ago...but now it feels clunky. I would change to a different product if it were not so challenging to start over with someone else..i'm sure eventually I will.