The Silent Partner

von Silent Partner Software

4.5 / 5 15 Bewertungen
The Silent Partner

Wer nutzt diese Software?

Our software is a great fit for Missionary Organizations, Missions & Shelters, and Community Organizations.

Durchschnittliche Bewertung

15 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Silent Partner Software
  • http://www.silentpartnersoftware.com
  • Gegründet 1991

Über The Silent Partner

The Silent Partner Donor Management System is the perfect solution for fundraisers looking to boost their organizations fundraising potential. Our 100% IRS/CRA-compliant solution effectively manages all your life-long relationship processes all the way from recording donors and donation information to comprehensive reporting. With all of the necessary features and tools, including industry leading support, the Silent Partner is the premiere fundraising tool.

The Silent Partner Funktionen

  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Donor Discovery
  • Freiwilligen-Management
  • Gift Matching Management
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Spender-Management
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • Anpassen von Spenden
  • Freiwilligen-Management
  • Geschenk-Management
  • Kampagnenmanagement
  • Mobile Spenden
  • Online-Spenden
  • Pfand-Management
  • Quittungen / Auszüge
  • Sachspenden
  • Spenden-Tracking
  • Spender-Datenbank
  • Subventions-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden

Die hilfreichsten Reviews für The Silent Partner

Silent Partner

Mit Google übersetzen Bewertet am 14.5.2019
Sylvie P.
Accounting Technician
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I work more on the desktop, which I like. I'm the person who enters the donations/deposits in the system, for which the cloud is pointless. I find the desktop easier to use (maybe because I've worked on it for so long...), and more flexible. As I don't use the cloud very often, my experience is not very positive. I don't think it is user friendly, and from my experience, I find it very limited. But again, it's probably my lack of experience on it. In my opinion, it is not intuitive... one has to search a lot to find something. Not transparent.

Vorteile: I don't need to send individual reports to the staff at the end of each month, as staff now have access to their accounts through the cloud. I like the fact that it is easier to reissue a receipt than it was on the on the desktop.

Nachteile: Receipting on the cloud wasn't user friendly at all. I ran into lots of problems. Instructions are not clear either. However, client services was very good when I ran into a problem. Adding a user on the cloud isn't good at all. I now tell my staff to give me their lists and I enter them on the desktop. I waste much less time like this. On the desktop there are mandatory fields which are not mandatory on the cloud, which means that after a sync, I have to go back and verify/correct each new donor to make sure all the information is there. It's much more time consuming for me with much more risks of errors, than if I enter everything myself on the desktop and then sync. I also find that when people make certain corrections in their donor info on the cloud, I sometimes have to go on the desktop after the sync and correct some of the information. Another main issue I have because we are in Quebec and have many French donors, is the accents, which don't always show properly on some reports and sometimes on receipts. This is a huge thing for me as donors like their names to be spelled properly.

Silent Partner Simplifies My Life !

Mit Google übersetzen Bewertet am 3.5.2019
Jim H.
Ministry Partner Development Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Silent Partners is an incredibly useful tool in tracking the ministry partners in our organization. The ease of producing versatile reports of every imaginable requirement is outstanding. Silent Partner allows us to communicate effectively with all our partners with a few clicks. Our partners love the summary report I present to them for their lifetime giving totals. They are always amazed at this report and most often are encouraged to continue or even add to their regular gifts. I enjoy the ease of entering donor information.

Nachteile: Currently I am not enjoying the receipt processing module. Unless you are the programmer or creator of the module you have little of no idea of the next step to take. This module needs a great deal of improvement. That is my only frustration with the system. I must say that the support team from Silent Partner is always available to guide you through the next steps to get the receipts you require. The team is prompt and very knowledgeable with every situation. Please do try to make the receipting process more user friendly.

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