SALESmanago Marketing Automation

A powerful CDP

Vorteile:

We have been using Salesmanago since March 2024 and are very satisfied with the platform. We recommend Salesmaago because it is easy to use, it's modular and it provides various feautures at a really affordable price. We like the high-personalization, from email marketing, to pop ups and banners on our site. Impeccable customer service: fast and really helpful. We are also really pleased with [sensitive content hidden]: she is competent and very proactive.

Nachteile:

We don't see any big downsides. Sometimes differences between Salesmanago and GA4 are not that clear

A software suite for all the needs of a marketing team

Kommentare: Salesmanago integrate crucial features otherwise found in many different platforms with all the difficulties of integration of third parties application, besides security.

Vorteile:

SalesManago stands out in the crowded marketing automation landscape with a robust set of features designed to enhance omnichannel marketing, personalization, and sales automation. Here are the best features that make SalesManago an excellent choice for businesses, especially those in the e-commerce sector. Great for Omnichannel Marketing, comprehensive use of predictive Analytics, a state of the art Customer Data Platform and is also very cost-effective if you decide to scale the business. Great experience with staff from the beginning of the project, onboarding and development of the project.

Nachteile:

Sometimes is a bit tricky and certainly has learning curve.

Customer Success Team? It's a joke!

Vorteile:

Definitely it has a lot of features and the idea behind is strong.

Nachteile:

For marketing team it's not easy to use, very complicated. You have to learn a lot before you can start for example sending marketing emails. When you log in you can see plenty of different options but there is no priority of them, poor UX. Customer Service (they call it Customer Success Team, lol) can't understand what the real problem is, they focus on details, not on overall client experience. They do not treat you as a partner.

So many good things in such a short time... and more are yet to come! ♥

Kommentare: SALESmanago is assisting us in communicating with customers for marketing and profiling purposes, reengaging customers who haven't visited or made purchases on our website, and retaining those who have opted to be contacted for promotions and initiatives.

Vorteile:

I've been working closely with SALESmanago for just a few months, and in such a short time, I've quickly grasped the potential of this platform. The addition and involvement of our Customer Success Manager [sensitive content hidden] have fostered collaboration between our brand and your project. Working with SALESmanago means having 360-degree support from both a technical and commercial perspective, with well-defined objectives to achieve through constantly evolving strategies and recommendations. I find the platform's usability and problem management easy, both in the short and long term, although I'm a newcomer in this.

Nachteile:

The only suggestion I'd like to provide is to channel technical requests and bring them to the attention of a maximum of 2 operators per client, rather than involving an entire technical support team. This approach ensures project continuity and a smoother, faster bug management.

Marketing automation tool for almost all use cases.

Vorteile:

SALESmanago is a comprehensive marketing automation tool. We, as a company, appreciate the platform's versatility. It provides solutions for nearly all of our marketing needs, particularly email marketing, and lead nurturing. The customer service is quick and responsive and they help us utilize the tool's maximum potential.

Nachteile:

The user interface could be somewhat perplexing or daunting for those who aren't particularly tech-savvy.

A professional tool

Vorteile:

Email marketing, Workflows & Rules and Analytics. These are the three tools that allow one to understand the complexity yet professionalism and comprehensiveness of the SalesManago tool. The administrator has the fundamental elements to be able to interact 36' degrees with the customer, profiling him in the round.

Nachteile:

One penalising element is certainly the price of the tool. Certainly higher than several competitors, who offer less precise services, with customer service even in contires with time zones, but the price is disadvantageous for realities that want to activate Marketing Automation tools.

AmaraNZero review

Kommentare: I would definetely recommend it becuase so far we are exremely happy with it

Vorteile:

The possibility to personalize almost everything according to what our customers like the most

Nachteile:

Sometimes is abit hard to understand the functioning on our own

My experience

Vorteile:

it is intuitive and comprehensive, enabling a complete customer journey

Nachteile:

it is intuitive and comprehensive, enabling a complete customer journey

Very complete marketing automation platform

Vorteile:

I have been using Salesmango for about 4 years. At first I found the platform a bit difficult to use, but over time several tools have been simplified. Today it seems to me a very complete platform.

Nachteile:

The menu organization could be more neat and organized. Having everything you need clearly indicated helps productivity a lot.

Useful and intuitive

Kommentare: It is helping us create targeted campaigns with the goal of increasing revenue.

Vorteile:

Salesmanago is a very useful platform for customer segmentation and communication. You can create many automations that allow you to do targeted campaigns, and it allows you to communicate with customers not only with newsletters but also with onsite customizations such as popups or banners. Use is quite intuitive. Customer support is immediate in case of problems, and our Customer Success Manager [sensitive content hidden] is always available.

Nachteile:

Dashboards are not very customizable in terms of dates.

Best Marketing Automation Software for Ecommerce

Kommentare: I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it.
I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.

Vorteile:

SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

Nachteile:

At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

User Friendly marketing tool with very good marketing support

Vorteile:

Good and fast customer support always avalaible for assistance

Nachteile:

Sometimes, the email preview doesn't completely match the final result.

Amazing tool

Vorteile:

Easy to use tool, many features and a veri good customer support

Nachteile:

Several features needs time to learn and to master it at all

Great Omnichannel Tool

Kommentare: My experience with this tool is positive. The tool is powerfull and the Salesmanago's support team its very helpful.

Vorteile:

I like most feature like the AI optimization based on contact activity, the native Chatbot feature, the Omnichannel Workflows. I also suggest it because is GDPR compliant

Nachteile:

The product reccomandation strategies are very simple.

Automate your marketing

Kommentare: Very complete and satisfying, to recommend for anyone evolving in the field

Vorteile:

The ease of navigation in the very different options of the software with a very fast Automation

Nachteile:

Honestly I had no problems with the use of the software

A great tool for marketing automation

Vorteile:

Salesmanago is a tool that has all the tools necessary to increase conversions in e-commerce, maintain contact with B2C and B2B customers, and manage the database. In addition, with the help of the integrated LiveChat, the customer service office has all the necessary information, thanks to which the quality of service increases. I also consider the ability to create a Landing Pages to be one of the advantages of this tool. Oh and of course service! Salesmanago has a great support department that responds to customer needs in a professional manner.

Nachteile:

We had no major problems. The only thing worth paying attention to is whether additional tools/applications that you want to integrate with your website/ecommerce have the ability to integrate with Salesmanago because it is very useful at later stages of automating the entire marketing

Perfect tool for marketing automation

Vorteile:

Sales Manago is a complex but extremely user-friendly tool that is always getting better by offering new functionalities. I’ve been using it during the last 2 years and I have to say that once set up it makes work easier and quicker and allows you to manage in one place all the aspects of a digital marketing strategy: email marketing, pop-up, landing pages, social proof widget, survey, CRM segmentation, automation, live chat, RFM matrices and many many more. Special mention for the customer service that is always there to help with professional and quick support when you have some difficulties.

Nachteile:

It might be helpful to have more customisation option in the newsletter and a more deep view in the analytics. Some tools have to be implemented but I'm sure it will be done in the future as SalesManago is always improving.

A highly recommended tool for marketing automation!

Vorteile:

The tool is very intuitive and transparent. Despite initial concerns, it works perfectly well not only in the e-commerce industry. In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants.

Nachteile:

The biggest problem is the difficult/incorrect analysis of emails when using non-system emoticons.

Complex and intuitive platform

Kommentare: SALESmanago is the tool we use to automate our marketing efforts. This tool help us adapt the offer to the preferences and needs of customers and increase the number of returning customers. We use tools such as segmentation matrices and dynamic segments that allow us to better understand our customers and their purchasing practices

Vorteile:

SALESmanago is a very good platform for e-commerce. We found many solutions that helped us recovered abandoned cart, adapt the offer to the preferences and needs of customers and increase online sales and conversion from the generated traffic

Nachteile:

Nothing, everything works as it should and the support is very helpful

A very extensive marketing environment for marketing

Kommentare: A very extensive environment, which can be both a plus (great opportunities) and a disadvantage (a bit complicated operation). However, in general, after working out how the panel works - operation becomes quite simple.

Vorteile:

A comprehensive tool, very useful in many aspects of work in marketing. Very easy to run mailing campaigns, extensive website personalization functions, convenient CRM. Great support.

Nachteile:

In order to take full advantage of SalesManago functions, a lot of information must be transferred from the website, which requires quite laborious integration.

A very good Product

Kommentare: Very positive experience.
Constant updates.
Fast and competent assistance

Vorteile:

Marketing Automation, AI, email campaing, analysis

Nachteile:

The integration was very easy and the SALESMANAGO platform is very usable

One tool many possibilities

Kommentare: Leads generation and databases segmentation - these are the most significant business areas for us, and Salesmanago is excellent support. We can provide our services at an even higher level.

Vorteile:

It's a solution made for e-commerce, but we find many features that offer a wide range of possibilities to use in other businesses. Fast implementation and intuitive operation. We can always rely on the customer service team and get professional and quick support.

Nachteile:

Our services are related and directed to a specific target group. Many websites with one opt-out link for all newsletters - this is our biggest problem.

SALESmanago Marketing Automation for eCommerce

Vorteile:

The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards.

Nachteile:

As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support.

Awsome tools that really work!

Vorteile:

As a partner we implement Sales Manago into our clients their business with great ease. This is due to their excellent support and personal approach. This way we can be sure our clients get what they need. If something is not available by default, which is unlikely, we always find a sollution based on custom coding.

Nachteile:

If it neccessary to say something as of today feb-2018, I would say that having better overview of all possiblilities is a key focus. I do understand it is hard to make this happen since there are so many tools.

Great support in every moment

Kommentare: Is a good software focused essentially in segmentation

Vorteile:

If you would like to feel accompanied during implementation and before, defintely is the option

Nachteile:

It has improvement areas in the integration with WhatsApp or Facebook.