Was ist Field Force Tracker?
Field Force Tracker ist die am häufigsten empfohlene mobile Außendienstservice-Management-Software. Die Software rationalisiert Terminplanung, Versand, Kundenmanagement, Lieferanten- und Mitarbeiterverwaltung, Arbeitsaufträge, Anlagenwartung, Bestandsverfolgung, Verträge, Schätzungen, Rechnungen, Zahlungen und Buchhaltung vollständig online.
Außendienstmitarbeiter können die funktionsreichen und dennoch einfach zu verwendenden Mobile Apps verwenden, um Jobstandorte zu aktualisieren, Rechnungen zu erstellen oder Zeitnachweise zu senden, wodurch dir Zeit und Geld gespart werden!
Wer verwendet Field Force Tracker?
Field Force Tracker wurde entwickelt, um den Anforderungen vieler Dienstleistungsbranchen gerecht zu werden. Hauptmarkt sind Unternehmen mit 1–10.000 Servicetechnikern, die von ihren Außendienstmitarbeitern eine höhere Produktivität erwarten.
Wo kann Field Force Tracker bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Rapidsoft Systems
- Ansässig in Princeton Junction, USA
- 2006 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch
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Über den Anbieter
- Rapidsoft Systems
- Ansässig in Princeton Junction, USA
- 2006 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch
Field Force Tracker – Videos und Bilder
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Alternativen für Field Force Tracker
Bewertungen über Field Force Tracker
Job M.
all in one fsoftware
Vorteile:
Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
Nachteile:
with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Teresa L.
Impact Office Systems
Kommentare: Overall experience is good. When there is an issue, customer service is prompt. I like the ease of using it.
Vorteile:
Product is easy to use and I use alot of the applications for tracking service calls, adding supplies that I order to each account and billing
Nachteile:
When clicking on a customer to add information, when you have a list pulled up, the last customer at the bottom is hard to get to on the blue icons on the right. When I click on the 3 lines to scroll down such as generate invoice, contact info, create work order, and advance settings, I have to drag the cursor over it to try to scroll down to get to the bottom icon Advanced settings. Sometimes I have to do it a few times to get it to scroll down. Also when invoicing and emailing the invoices, I wish there was a confirmation that the customer has received that invoice. Sometimes customers do not get invoices and they go into spam.
Antwort von Rapidsoft Systems
vor 4 Wochen
Thank you - Teresa. We greatly appreciate your positive comment. It is great customer like you that help us in continuously improving software.
Verifizierter Rezensent
Equipment sales
Kommentare: We were looking to move from paper service calls to electronic format for ease of use and tractability. So far this meets our needs but would love it to be a bit more flexible.
Vorteile:
Cost and simple app. The techs download the app on the phone and this makes it very easy to use for them.
Nachteile:
Looks very dated. Could use a fresher looking interface or GUI. Wish I could use the Admin features on the app with my phone. This would really make the app rock.
Antwort von Rapidsoft Systems
vor 3 Jahren
Thank you for taking time to write a positive review. We always look for suggestions to improve and do our best to address them. An admin has access to all the functionality via a browser on any device - a mobile, a tablet or pc or a laptop. Unlike Field techs, Admins don't need to report GPS locations continuously, and hence, using the mobile app doesn't add any benefit for Admins. Regarding the interface, we have been developing FFT for nearly 15 years so a lot of our users are used to the current interface - which is very easy to use with almost no training needed. We are coming out with alternate themes in Q1 2019. We thank you once again for your feedback.
Derek D.
In Betracht gezogene Alternativen:
Use of Field Force Tracker
Kommentare: Great experience.
Vorteile:
Ease of use and scheduling feature. Also has good support contract module.
Nachteile:
Does not text or email you when support contracts are due.
Antwort von Rapidsoft Systems
vor 4 Wochen
Hi Derek, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Field Force Tracker. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. Thank you again for sharing such a positive experience. It means the world to us.
Todd P.
Excellent app
Kommentare: Dispatching is easier. Customer history is a huge feature.
Vorteile:
Integrating had some bugs. Makes tracking and getting info on jobs easy.
Nachteile:
Don’t have any complaints, except would be nice if I could check if I submitted a timesheet or not.
Antwort von Rapidsoft Systems
vor 4 Wochen
Hi Todd, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Field Force Tracker. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. From all of us at Field Force Tracker, please accept our sincere thank you!
