Wer nutzt diese Software?
Field Force Tracker wurde entwickelt, um den Anforderungen vieler Dienstleistungsbranchen gerecht zu werden. Hauptmarkt sind Unternehmen mit 1–10.000 Servicetechnikern, die von ihren Außendienstmitarbeitern eine höhere Produktivität erwarten.
Durchschnittliche Bewertung
18 Bewertungen- Gesamt 4.3 / 5
- Benutzerfreundlichkeit 4.4 / 5
- Kundenservice 4.4 / 5
- Funktionen 4.3 / 5
- Preis-Leistungs-Verhältnis 4.6 / 5
Produktdetails
-
Startpreis
14,99 $/Monat
Preisinformationen - Kostenlose Version Nein
- Kostenlose Testversion Ja, Kostenlose Testversion
-
Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
-
Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Online
Angaben zum Hersteller
- Rapidsoft Systems
- http://www.fieldforcetracker.com
- Gegründet 2006
Über Field Force Tracker
Field Force Tracker ist die am häufigsten empfohlene mobile Außendienstservice-Management-Software. Die Software rationalisiert Terminplanung, Versand, Kundenmanagement, Lieferanten- und Mitarbeiterverwaltung, Arbeitsaufträge, Anlagenwartung, Bestandsverfolgung, Verträge, Schätzungen, Rechnungen, Zahlungen und Buchhaltung vollständig online.
Außendienstmitarbeiter können die funktionsreichen und dennoch einfach zu verwendenden Mobile Apps verwenden, um Jobstandorte zu aktualisieren, Rechnungen zu erstellen oder Zeitnachweise zu senden, wodurch dir Zeit und Geld gespart werden!
Field Force Tracker Funktionen
- Angebote / Schätzungen
- Arbeitsauftragserstellung
- Bestandskontrolle
- Job-Management
- Kundendatenbank
- Routing
- Terminplanung
- Versandmanagement
- Vertragsmanagement
- Vorbeugende Wartung
- Wiederkehrende Termine
- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Arbeitsauftragsverwaltung
- Elektronische Unterschrift
- Inventarverwaltung
- Kontakt-Datenbank
- Kundendienst-Historie-Nachverfolgung
- Mobiler Zugriff
- Online Stempeluhr
- Routing
- Terminplanung
- Versenden
- Vertragsmanagement
- Zahlungseinzug im Außendienst
- Abrechnung & Rechnungsstellung
- Arbeitsauftragsverwaltung
- Inventarverwaltung
- Kalibriermanagement
- Kundendienst-Historie-Nachverfolgung
- Mobiler Zugriff
- Prädiktive Wartung
- Schlüssel & Schloss-Management
- Techniker-Management
- Terminplanung
- Verfolgen von Vermögensanlagen
- Vorbeugende Wartung
- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Arbeitsauftragsverwaltung
- Bestandskontrolle
- Job-Management
- Kundendatenbank
- Kundendienst-Historie-Nachverfolgung
- Mobiler Zugriff
- Routing
- Techniker-Management
- Terminplanung
- Versand
- Wartungsplanung
- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Arbeitsauftragsverwaltung
- Bestandskontrolle
- Job-Management
- Kundendatenbank
- Kundendienst-Historie-Nachverfolgung
- Mobiler Zugriff
- Routing
- Techniker-Management
- Terminplanung
- Versandmanagement
- Abrechnung & Rechnungsstellung
- Arbeitsauftragsverwaltung
- Bestandskontrolle
- Call-Center-Management
- Job-Management
- Job-Nachverfolgung
- Kundendatenbank
- Kundendienst-Historie-Nachverfolgung
- Mobiler Zugriff
- Routing
- Self-Service Portal
- Techniker-Management
- Terminplanung
- Vertragsmanagement
Die hilfreichsten Reviews für Field Force Tracker
Good initial app
Bewertet am 3.10.2018
Dena S.
Kommentare: We needed a tracking app for our field service team and this app came in the front runner for the price for the amount of modules that we could get with it. We wanted to try out the basic modules first to see if this was worth the work to get it set up and all of our information imported into it to make it work. The set up was incredibly easy. It is sort of slow but it does everything we need it to do. Import of CSV files is seamless and scheduling jobs is quick and easy. Customer service is extremely quick to respond by just submitting an email with the question or even a suggestion. My sales rep even answers quickly.
Vorteile: Basic modules are easily upgraded to individual modules so that I don't waste money on things I don't use and won't use. Customer services response is very quick. Sales response is an expected rate.
Nachteile: updating pages is a little slow but not so much that I wouldn't recommend. Slight language barrier on the phone but was able to get the information I needed.
Antwort des Softwareanbieters
von Rapidsoft Systems an 14.12.2018
Thank you for the kind words, Dena! We really appreciate you taking the time out to share your experience with us. We can't thank you enough and express in words how delighted and lucky we feel to have a wonderful customer like you.
Field Force Tracker
Bewertet am 25.8.2016
A.mohan S.
Kommentare: Rapidsoft's Field Force Tracker has really helped our company serve our clients efficiently and responding to client calls quickly while optimizing our resource management resulting in huge cost savings.
Vorteile: Its great practical features and user UI with every conceivable information capturing fields. We now have all the required information and its availability at the right place.
Nachteile: As of now it fulfills our all essential requirements.Can't think of any shortcomings as far as our business is concerned.
Intuitive field service application
Bewertet am 30.11.2018
William H.
Vorteile: The admin platform and field platform are easy to access. The creation of service requests by the customers and ability to create work tickets from that is easy to do.
Nachteile: The only drawback (and I may just not know where to look) is a time stamp of exactly when the customer typed in their request.
Antwort des Softwareanbieters
von Rapidsoft Systems an 13.12.2018
We thank you for your positive feedback. You have been a great customer. We love your service team who have provided so many useful feedback over the years. Thank you once again from our entire team.
It is great tool t manage the team deployed in the field with all necessary information on hand
Bewertet am 1.12.2018
Arvind M.
Kommentare: I have a team for servicing my clients. It gives me good control on resource deployment and for the guys in the filed it has all required information on hand.
Vorteile: The user interface. It has all necessary information.
Nachteile: Too many features but maybe other users need them.
Antwort des Softwareanbieters
von Rapidsoft Systems an 13.12.2018
We thank you your positive feedback, Sir.
As a long term user of FFT software over many years, your positive feedback is very important and encouraging for our entire team. Thank you once again.
all in one fsoftware
Bewertet am 25.7.2018
Job M.
Vorteile: Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
Nachteile: with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work