123Signup

Kommentare: Going from educator to business woman was quite a transition. I looked for products and services that were cost effective, easy to use, and provided great tech support. I also looked for services that would support my newly acquired business skills. 123 Contact software addresses 90 % of our "bookkeeping" and organizational needs. Being new to the business world it took me awhile to learn and understand my way around 123 Sign up, however, when I needed support I always received thorough, step by step, detailed instructions from 123 staff. The customer support and the willingness to help meet my business needs, is the reason my company will stay with 123Signup until the day we close up shop.

Vorteile: the variety of organizational services it provides and the excellent , knowledgeable and professional tech support staff

Nachteile: A couple of pages are difficult to navigate.

Kommentare: I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact, over the last several years they have made numerous improvements that have made the user experience even better. I also find that their customer care team is quite responsive.

Vorteile: Functionality of the platform is excellent, and it incorporates standard features such as calendar and social shares. With respect to memberships, it allows the user to be as simple or as thorough as necessary. Events are the same, with simple and advanced events.

Nachteile: Sometimes when creating mailers, a system bug occurs and it doesn't save the content. It doesn't happen often, but unfortunately it does happen from time to time. The 123Signup team is aware of the bug.

Vorteile: Instant response - if I need something changed or updated, it's generally done within a day or two at the most. If I need some special report, likewise a simple explanation of what I am looking for and I have it. The support team is the best I've ever dealt with. And if you have any questions, an email generally solves it within an hour or two.

Nachteile: I would describe myself as a "power" user. The system is built for the general user with easy to understand screens, reports, etc. While I get everything I really need, there is sometimes more screens to accomplish a task than I think necessary.

Kommentare: The only drawback that I have encountered is that we cannot merge accounts with the same member.
We sometimes have members who register for exams for conferences with a different email address and thus start a non member account when they already have an account.
I usually terminate the non member second account, and can see their transaction history, but it would be nice to merge that info into their member account. I wish that the Donation section could be categorized to various donation types.

Vorteile: ease of use

Nachteile: the two things I mentioned.

Kommentare: 123Signup solved several challenges for our organization in a very easy, quick and cost effective manner. As a small non profit organization, we cannot afford elaborate software or paid administrators and clerical staff. 123 is the perfect solution.

Vorteile: prompt customer support

Nachteile: Not really designed for an international organization.