Wer nutzt diese Software?
Talisma CRM helps companies in the Banking, Insurance, Financial Services, Mutual Funds, ITES, Travel & Hospitality, Manufacturing & Retail Sector.
Durchschnittliche Bewertung11 Bewertungen
- Gesamt 3.9 / 5
- Benutzerfreundlichkeit 2.9 / 5
- Kundenservice 3.7 / 5
- Funktionen 3.9 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Preisinformationen Contact Talisma for pricing details.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Installiert - Windows
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1994
Über Talisma CRM
Talisma CRM is leading Customer Relationship Management Software made for Enterprises. Businesses can track and engage customers across communication channels with accuracy, measuring engagement effectiveness and collecting and acting on real-time feedback
Talisma CRM Funktionen
- Angebote / Vorschläge
- E-Mail Marketing
- Interne Chat-Integration
- Lead Scoring
- Mobiler Zugriff
- Lead Scoring
- Lead Segmentierung
- Verfolgung von Interaktionen
- Katalogisieren/ Kategorisierung
- Self-Service Portal
- E-Mail Marketing
Die hilfreichsten Reviews für Talisma CRM
Bewertet am 9.1.2018
As a scholarship assistant, Talisma made communication and data management a breeze.
Kommentare: Communicating essential information to large groups of people, and being able to quickly gather information about what a student had been told by various members of the admissions staff made communicating consistently a breeze.
Vorteile: It is incredibly easy to see what has been said to someone who contacts you by going to their site profile. It was also an essential tool in our office for event registrations. Talisma makes life so easy. Being able to assign interactions to specific staff members also makes communicating consistently easy. As an administrator, I could make sure there was one "go-to" contact for each type of interaction so that communication was consistent.
Nachteile: Vigilance does need to be exercised if someone will e-mail you with multiple accounts. Linking up information from multiple users can be a bit time-consuming.
Bewertet am 5.12.2016
Great CRM System
Kommentare: It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better, at the beginning was hard to move from access to this CRM but at the end has many many helpful tools to keep data and track of everything in our company
Vorteile: Very helpful tool
Nachteile: Hard to understand at the beginning
Bewertet am 4.2.2019
Not bad. But definitely not good.
Kommentare: I've been using Talisma regularly for the past year and a half—at least five or six times a day. I've used other similar programs in the past—Raiser's Edge, DonorPerfect. I know Talisma is a smaller CRM, so I don't expect it to be exactly like either of those. The problem is, however, that it's often more of a headache than boon to our non-profit. The tabs in a donor's profile are un-intuitive and un-organized, for one. I often have to hunt down information that should be easy to find. Running a simple report isn't too bad, but once you start adding more variables it's bound to fail. I've also run in to quite a few weird glitches or bugs since I began using Talisma. Still, it does the basics—even with some difficultly—so it's not horrible. Our department received Talisma free as part of a package other department purchased a number of years back. I don't always agree with the "you get what you pay for" maxim, but in this case it's true.
1) Pricing for Talisma is not bad at all.
2) Logging comments on donor files is easy.
3) Color scheme doesn't give me a headache.
1) Overall, Talisma is plagued by a clunky interface that is amazingly counter-intuitive.
2) I felt like I needed an additional degree to run some moderately complex reports.
3) Even logging in can be a pain.
4) Almost every aspects that should be easy to deal with is not. At all.
Bewertet am 13.8.2019
Great tool but hard to learn to use
Vorteile: I used Talisma for a year and it was a big revolution for the university I worked for. The tool changed the way we planned marketing campaigns, flows, and contact strategies for students and prospective students.
Nachteile: I had a hard time adapting at first, it was not an easy tool to learn to use, it generated many doubts and with that the results were slow to appear.
Bewertet am 20.3.2019
Clunky and Outdated
Kommentare: Currently, we are in the process of switching over to another education management system because of all of the issues that we have had with Talisma over the past few years. While learning new software is never fun, we are excited to leave Talisma behind.
Vorteile: The basic features are fine and they do what you need them to do.
Nachteile: The overall layout is complicated to figure out and just feels very outdated. It's not intuitive at all. I spend so much time trying to figure out how to run reports that it just doesn't seem worth it to me.