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SportsEngine
Was ist SportsEngine?
Ligen, Vereine, Verbände, Turniere und Teams aller Größen nutzen SportsEngine HQ, um ihre Abläufe zu verwalten, Hintergrundprüfungen durchzuführen, ihre Wettbewerbsprogramme zu bewerben, Mitglieder anzumelden und mit Eltern und Athlet*innen zu kommunizieren, Mittel aufzubringen und Zahlungen zu verarbeiten. Neben der Technologie bietet SportsEngine professionelle Unterstützung, Beratung und Design-Services. SportsEngine gehört zur NBC Sports Group.
Wer verwendet SportsEngine?
Jugend- und Amateurvereine, Verbände und Teams. Es werden auch Lösungen für nationale und staatliche Institutionen angeboten.
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Bewertungen über SportsEngine
Parents love it ... rockstar support ... simple to use!
Kommentare: We just ran a fundraiser through the site. 4421 individual products sold through a shareable social media link from our Sports Engine team page. We made money for our lacrosse club and I didn't have to lift a finger. They built it all as a registration. When it comes time for delivery I run one report and all the data is there.
Vorteile:
The interface is simple and user-friendly. Parents and players love the team stats feature! Great mobile App. Reporting is a breeze exportable .xls for everything you want to know. Registrations can be used for fundraising sales. Can't say enough about their support team and I manage a support team for a web hosting company. I could have built all the functionality myself but it would have taken months these guys have an out of the box solution at a reasonable price. Don't listen to the hater reviews they have no idea what it takes to keep an application like this running and are looking for free software that can't do what you need it to do. This stuff works and is reasonably priced!
Nachteile:
Some limitations to the size of pick list you can have them build for you when using registrations as fundraising management but I'm asking a lot of their support team to manually build out lists. I wish they would implement export to Google Drive in the spreadsheet reporting features.
Lots of Features - Difficult to Use - Limited Reporting
Kommentare: Mixed. We thought the league website looked better than our previous version. But getting data out of the system and league setup was more difficult than our previous provider.
Vorteile:
It has a robust front-end. Lots of features available for your league/team website. Their tool allowed users to easily build nice looking websites. They had many widgets that allowed you do generate many different web objects on a website (i.e. News articles, league standings, podcasts and use of your own URL). They offer the opportunity to provide feedback to enhance the product.
Nachteile:
Administrator interface was somewhat convoluted and not user friendly. Setting up a season, teams, divisions and games was not straightforward. Reports were limited. In our league, our commissioner needed to track specific penalties. SportsEngine does not offer true report functionality. It lacked the ability to design your own report, specify a query for the exact data you needed or specify the layout of the data. Even though they offer the ability to provide input on new features or suggest them, very few of the suggestions turn into reality. Nice feature to enter games real-time but it also was not always easy to use. Initial outlay was over $6k with annual cost around $700.
Very Disappointed Customer
Kommentare: Terrible. Their development team doesn't work. I've had bugs logged for over 4 months that are still not fixed. New ones pop up every day and just get "logged with the development team," never fixed.
Vorteile:
When it works, its great, it just rarely works correctly or as advertised.
Nachteile:
There are so many bugs that mess everything up. Then they say "its just a known bug" in the system and they are working on it. The bugs NEVER get fixed. Known bug, it was known when you where selling this to me. A scheduling system that doesn't display schedules correctly, or sync roster names or and changes correctly. Tough to operate in a system that doesn't even schedule or roster correctly. Platform does not do what they advertise. At least not well. Its also not very compatible with google chrome.
In Betracht gezogene Alternativen:
Best League Set up with amazing customer service!
Kommentare: We use this for everything our Little League needs for admins, parents, athletes and spectators. We utilize just about every aspect the site offers. From registration to our own merchandise sales, emails to rescheduling and constant contact with any member of the league. Always finding more options to make the navigation even easier and functions I didn’t know existed. I love using SE!
Vorteile:
I love the way the site and app are easy to use for most, but the customer service/help options are the best I’ve ever used. The options for making the site customized for your needs are so easy and fun! You can even set up training sessions on a specific topic if needed! Keeps all our information easy to pull up and organized while letting our athletes and parents informed.
Nachteile:
Could be a bit cheaper, like 3% + $1 each transaction like competitors.
Best Out There
Kommentare: Or club is able to spend the time with the actual things that matter for any youth sports organization: the families....we know the business side is now solid with the use of SportsEngine.
Vorteile:
Help desk tutorials so you can be self sufficient. Fee collection is HUGE for volunteer organizations....so the multiple options of installments, customizations, and billing are amazingly helpful....especially as businesses are moving away from taking checks. Our club was literally in the red until we got SportsEngine to help us collect fees properly, communicate, and promote. ALSO now HUGE is that our main league can send the game schedule directly to our website! ALL on same platform now and gigantic time saver!
Nachteile:
I have seen the availability of immediate support diminish.... Support is GREAT but reaching someone quickly, as a volunteer like myself, is important. Communicating to people who are not 'members' would help...as we have Alumni who are not comfortable with websites.
