Wer nutzt diese Software?

On-premise & cloud-based quality management tool that helps businesses of all sizes manage and control documentation, compliance, workflows, employees training, purchase request automation & more.

Durchschnittliche Bewertung

45 Bewertungen
  • Gesamt 4.9/5
  • Benutzerfreundlichkeit 4.5/5
  • Kundenservice 4.9/5
  • Funktionen 4.6/5
  • Preis-Leistungs-Verhältnis 4.7/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Qualtrax
  • http://www.qualtrax.com
  • Gegründet 1993

Über Qualtrax

Qualtrax is a complete quality and compliance software system used to manage and control documentation, automate business processes, manage customizable workflows, streamline training management, manage internal and external audits and ensure implementation of critical industry regulations in real-time. Ideal for heavily-regulated industries, where compliance with standards including ISO 17025, 17020, 13485, and 9001, TNI, GFSI, FDA, and FQS are required.

Qualtrax Funktionen

  • Anforderungsmanagement
  • Benutzerzugriff-Genehmigungen
  • Compliance Management
  • Dokumentenmanagement
  • Höhere Bildung
  • Kollaboration
  • Rezensentenportal
  • Selbstbeurteilung
  • Workflow-Management
  • Alarmfunktion / Benachrichtigungen
  • Auditplanung
  • Aufgabenmanagement
  • Compliance Management
  • Dashboard
  • Formularverwaltung
  • Mobiler Zugriff
  • Problemmanagement
  • Risikobewertung
  • Verfolgen von Vermögensanlagen
  • Workflow-Management
  • Archivierung & Aufbewahrung
  • Compliance-Verfolgung
  • Einhaltung von Umweltvorschriften
  • FDA-Compliance
  • HIPAA konform
  • ISO-Compliance
  • OSHA-Compliance
  • Prozess-/Workflow-Automatisierung
  • Risikomanagement
  • Sardanes-Oxley-Compliance
  • Störfallmanagement
  • Testen von Steuerelementen
  • Umfragen & Feedback
  • Versionskontrolle
  • Wirtschaftsprüfung-Management
  • Beschwerdemanagement
  • Compliance Management
  • Corrective and Preventive Action (CAPA)
  • Dokumentenkontrolle
  • Geräte-Management
  • ISO-Standard-Management
  • Instandhaltungsmanagement
  • LieferantenQualitätskontrolle
  • Risikomanagement
  • Trainingsmanagement
  • Verfolgen von Fehlern
  • Wirtschaftsprüfung-Management

Die hilfreichsten Reviews für Qualtrax

Choose your Qualtrax Admin carefully!

Bewertet am 1.5.2019
Carl A.
Assistant Laboratory Director - Quality Assurance
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system. The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.

Vorteile: Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers. Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system. The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.

Nachteile: Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.

Qualtrax - A Customer's View

Bewertet am 16.8.2019
Michelle P.
Operations Administrator
Medizinische Geräte, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As anyone who has worked with Software knows, software is only half of the package. Customer support, and service comprises the other half. As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone. The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company. Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions. I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough.

Vorteile: The ability to customize the database to fit our needs. The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect. I've never worked with a software company that was so invested in there product. Your employees take pride in the work they do and it only takes five minutes of talking with them to see this.

Nachteile: There are some features in regards to the workflows that fall short of allowing us to be truly compliant.

They Just Get It!

Bewertet am 26.11.2019
Greg T.
Systems Administrator
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.

Vorteile: We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!

Nachteile: I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!

User since 2011

Bewertet am 30.4.2019
Amy A.
Forensic Scientist/QAO
Strafverfolgung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Ease of document use
Document conversion to pdf

Nachteile: Help guide not updated for new cloud based system

Amazing Product

Bewertet am 1.5.2019
Sarah D.
Lab Director
Staatsverwaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Often times after purchasing a software package you will not have contact with the company following initial training. Qualtrax is the opposite. They have amazing customer service. I believe other companies should take note of how Qualtrax interacts with their customer base. They are willing to sit down and really listen to our needs and determine how best to utilize their software. I would strongly recommend Qualtrax to any company in the market for a document control system.

Vorteile: The best part of the software is the ability to track changes.

Nachteile: In all honesty, there really is not anything I have been disappointed with following our purchase of the software in 2014.

Lies weitere Bewertungen