EHR 24/7

Excellent Software for Medical billing and EHR management

Kommentare: My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

Vorteile:

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Nachteile:

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

review of office ally EHR

Kommentare: It was a great starter software when our office opened. We have since outgrew and moved on to another software.

Vorteile:

Ease of use with making notes, e-prescribing, phone call notes, ease of printing.

Nachteile:

speed of the softwareno assembly for documents.

Hate that I cannot use an iPad to have patients sign when I visit patients at there home

Kommentare: Hate that one cannot use iPads for the patients to sign. I go to patients homes so it is very stressful not to have this option

Vorteile:

I like the pricing compared to other options

Nachteile:

I do not like that there is a word limit to each section, and I hate that I cannot get a mobile Ipad for ALMOST 1 year of requesting it.

Office Ally

Kommentare: It was good for what we needed but in the end, it had some limits.

Vorteile:

It's cheap and easy to integrate with a new practice.

Nachteile:

It's not very intuitive to learn and requires a lot of training. The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records.

Overall a good system for the price

Kommentare: Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix

Vorteile:

Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse

Nachteile:

We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it

Office Ally: Pros and Cons

Kommentare: Overall, it is a great electronic health record software management company.

Vorteile:

I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.

Nachteile:

When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments.

EHR immunization registry

Kommentare: Overall excellent customer service with tech support, but the folks that run the immunization registry are the least helpful. They do not reply to email or answer their calls. We are considering transitioning to another system with similar capacity but more responsive customer support.

Vorteile:

Easy to navigate after you have manually created your set up

Nachteile:

Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.

How I love my Office Ally!

Kommentare: Aside from occasionally running out of typing space in some areas, I think its great. I know it so well I feel as if I could be one of your techs.

Vorteile:

The customability for all fields. The ability to just click on a sentence i use so often is great.

Nachteile:

Past medical history and discussion sections needs to more room. Dr runs out of room.

Good EHR system, great value!

Kommentare: Overall it’s been really good which is why I’ve stayed for so long.

Vorteile:

Been using for years. Easy to use. Has good features.

Nachteile:

There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.

Easy to navigate, value for your money,

Kommentare: I run a small practice and so this is worth it. Having my account representative [sensitive content hidden] has made this process worth it especially at times when we got frustrated.

Vorteile:

Very easy to use, structure is very easy Value is AMAZING I CAN DO ALMOST EVERYTHING ON IT My account representative is very knowledgeable and easy to get a hold of Appointment notifiations for all appointments Built in clearinghouse is great and their response time

Nachteile:

CUSTOMER SERVICE IS NOT THE BEST ANY EDUCATION NEEDED NEEDS TO BE SCHEDULED AND AVAILAIBILITY CAN BE LIMITED..BUT ACCOUNT REP IS ALWAYS THERE TO HELP WITH THIS Can't integrate your fax line

simple and efficient system

Kommentare: Overall, I have had a positive experience !

Vorteile:

the simplicity of the system allows for a smooth day of treatment

Nachteile:

Occasional glitches and slow down that disrupt the day

Overall Use of EHR 24/7

Kommentare: It has been very easy to get used to and to

Vorteile:

Ease of use and implementation, billing is easy to use but I would like more insurances to participate in adjunct documents upload.

Nachteile:

The reports don't have enough diversity or ways to get specific information. The trainers are a little rushed when explaining uses. Templates are hard to customize to the degree we would like

Office Ally a Wonderful and Inexpensive Program!

Kommentare: We use the program daily and love the flexibility, ease of use, and price.

Vorteile:

We like the ease of use and the flexibility to customize certain items (templates).

Nachteile:

We haven't experienced any negative impacts.

New Love of charting

Kommentare: Just the easy way of charting that makes it fun and hassle free charting.

Vorteile:

When i copy patient chart to a new page, it helps me bring the important information of the patient. You just delete what you don't need and add the visit information.

Nachteile:

That there is no way i can correct the wrong input that i put in someone else's chart once in sign it.

Review of ehr

Kommentare: It is ok to use as of now but can be not always user friendly

Vorteile:

Copy note and also that some things allow for me to have access

Nachteile:

No treatment plan is frustrating as we do not have a way to track

Game Changer

Kommentare: Office Ally has been the best EHR that I have worked with in my 20 year career as a medical assistant office manager.

Vorteile:

Ever since switching to OA EHR my job has become a lot more easier to manage. In particular when billing claims the process is so much easier and allows a faster turn around time for Insurance payments to be processed. I also save a lot of time in patient reminders.

Nachteile:

The patient ally feature needs improvement, there should be an alert button when the patient send us a message or request for an appointment.

A faithful user

Vorteile:

i have found that the EHR and being able to submit claimer Processing is easy for user

Nachteile:

Notes features are not customizable for mental health professionals

Mental Health

Kommentare: it is much easier to chart notes and adapt them to the needs of the individual practice

Vorteile:

copy old notes to new notes for reference, easy to put in commonly used phrases and to be compliant with insurance requirements.

Nachteile:

improve patient access, allow parents to put their kids in the same patient access, Import information in intake forms to first progress note. Make it more friendly for mental health uses

Great Product for the money.

Kommentare: Works well

Vorteile:

I really like the customization capabilities.

Nachteile:

Don’t really have one currently. It does what I need it to do.

Extremely satisfied user

Kommentare: I love that I am able to append my own templates by myself, as often as needed. Customer service has been wonderful, though rarely needed.

Vorteile:

I liked the customizability of building and editing violent template, and the autonomy in doing so.

Nachteile:

Limited characters for building templates

A necessary monthly expenses

Kommentare: Very good

Vorteile:

I like the ability to generate and save treatment notes, most useful for storing all clinic documents electronically

Nachteile:

I just don’t like having to pay monthly for the service, free would be better

Office Ally EHR

Kommentare: 6/10. Although it was easy to use, it could be more convenient with updates.

Vorteile:

It is easy to navigate through. Uploading doesn't take long.

Nachteile:

Needs updating. Still waiting for the bridge for vaccines to be complete.

Nurse Practitioner

Vorteile:

Ease of use. Fast customer service. Price is reasonable. Easy to chart.

Nachteile:

None so far…Please keep your price low

ehr review

Kommentare: my overall experience with ehr is good it shows you how to use it when theres a new update

Vorteile:

what i like most of ehr is the eligibility it tells you in minutes if the insurance is up to date

Nachteile:

the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end

Ehr review

Vorteile:

Easy to use and very accuret to save all my data

Nachteile:

I would like to rearrange my data by the way i like