Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
EHR 24/7
Was ist EHR 24/7?
Preiswerte EHR-Lösung, die an alle Besonderheiten angepasst werden kann. Die Funktionalität umfasst das ePrescribing, Scannen und Diktieren.
Wer verwendet EHR 24/7?
Nicht vom Anbieter bereitgestellt
Du bist nicht sicher, ob EHR 24/7 das Richtige ist?
Mit einer beliebten Alternative vergleichen
EHR 24/7
Weitere gute Alternativen zu EHR 24/7
Bewertungen über EHR 24/7
Excellent Software for Medical billing and EHR management
Kommentare:
My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.
Vorteile:
I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.
Nachteile:
The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!
In Betracht gezogene Alternativen:
Chiropractors view on EHR 24/7
Kommentare: Overall the system is a cost effective EHR and can be made to work in a chiropractic setting, but it does feel like work arounds are needed. It is not flashy, but it gets the job done. Some upgrades are overdue both visually and functionally.
Vorteile:
SOAP notes are generally straight forward, creating follow up visits with information from previous visits is fairly quick. Reviewing notes is easily managed with the overview.
Nachteile:
Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not very appealing for daily use. Would like to see more chiropractic specific features (system clearly targeting medical), treatment plan tracking, etc. The ability to create an intuitive form that ported the information to the SOAP layout would be great. In house payment processing is a must.
Antwort von Office Ally
vor 9 Monaten
Robert, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Poor quality and incompetent support help
Kommentare: I have been, sadly, an Office Ally client for about the past six years. The only reason I'm still with them is because they make it too difficult to leave: they'll pack your client demographic information not the progress notes should you wish to migrate to another EHR/PM service. Customer Service / Tech Support is a joke; they're mostly just gatekeepers who will do everything they can to convince you that a technical issue is something on your end and not theirs. Here are some examples of what I;'m talking about.... 1. Patient Ally, their feature that allegedly allows clients and their patients to swap documents in a HIPAA-secured environment, more often than not fails to properly function. I've tried to send documents to my clients, and vice-versa, and they cannot be retrieved. When I complained about this, the "tech support" person tried to slough it off as a problem with either my computer or my client's His argument was that "if large numbers of our customers aren't complaining about this, then it's not a problem." I now use Adobe Cloud instead. 2. When using the accounting and claims management features in their practice management platform, Practice Mate, in order to post payments to a deactivated client account, I have to re-activate it, post the payments, then de-activate it again, which is a time-waster and unnecessary. When I addressed this with tech support, his unbelievable answer was: "Well the LOGIC is that if you're no longer seeing a client, then you won't be taking any more payments on their account." I had to explain to him that managed care can take weeks or months to pay claims, and also that some discharged clients owe past-due balances. His response was dead air. 3. The EHR platform has a penchant for bumping you off AS YOU'RE WORKING IN A CHART, which means you lose all the data and have to log back in and recreate it. This usually happens between 5-7 pm EST. The two times I reported this to "tech support," they told me it was probably my computer or my ISP and it wasn't their problem, again, because tens of thousands of other Office Ally users hadn't complained about it. Yeah, the cost is low, but if you're a sole practitioner like me, without so much as a receptionist, these inefficiencies can cost you in time and money.
Vorteile:
Relatively easy to use.Fairly good integration between EHR and Practice Mate.
Nachteile:
1. Many of the features don't work properly. 2. Some functions are not the most efficient and actually waste end users' time. 3. "Tech Support are mostly gatekeepers. When you call to report a problem, their typical response is that if thousands of other users haven't already called to report the same issue, then it must be your fault and not theirs. They also refuse to let you speak to a supervisor or manager, their typical excuse being "They're all in a meeting." They claim to write "job tickets" and promise a callback, but of course they never call back and the issue is rarely resolved.
EHR 24/7 is a great product
Kommentare: Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform.
Vorteile:
Office Ally in general is a great basics program with good clearing house capabilities.
Nachteile:
The lack of easy use chart notes for Chiropractors.
Antwort von Office Ally
vor 3 Monaten
Jessica, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
Office Ally is great
Kommentare: Overall EHR 24/7 is great. I have used 5 different EHRs over the years and EHR 24/7 has always been the most reliable and easiest to use. My employees all prefer it over any other system as well.
Vorteile:
Price and ease of use and customization. You can add links into templates and either click them to insert into the chart or use them as reminders.
Nachteile:
Current medication list features need to be fixed. It duplicated the medications in the patient's medication list every time you write a prescription so you have to constantly manage the current medication list to reconcile it (which is something you are supposed to do anyway honestly.)
Antwort von Office Ally
letztes Jahr
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
