Liberty

Liberty Software review

Vorteile:

Long time customer and we are happy with everything! Customer service and software is great!

Pharmacy Operating System

Vorteile:

Easy of use and the quick speed that they adapt to new needs.

Nachteile:

Need to have a stronger compounding interface

Liberty Software

Kommentare: Easy to use and they continue to add new features and update. Customer service is responsive ands works to solve any problems.

Excellent company to work with

Kommentare: Rarely do we have any problems with Liberty software, but if we do encounter something they are quick & easy to work with.

Vorteile:

Easy to use & learn

Nachteile:

Nothing that I'm aware of

Great Team!!

Kommentare: THIS IS A GREAT SOFTWARE. WE HAVE BEEN USING THIS FOR SEVERAL YEARS AND WOULD HIGHLY RECOMMEND THEM TO EVERYONE

Excellent platform

Kommentare: Excellent overall experience and still learning.

Vorteile:

Very easy to learn. We were nearly back to full speed operation in less than a month (only 3 months now) EXCELLENT platform to fill and track 340b operations. Very knowledgeable and accessible support staff to help with the minor aches and pains during changeover.

Nachteile:

We have not really found any area that is a major disappointment.

Mary's thoughts

Kommentare: It has been a good experience learning the system. [SENSITIVE CONTENT HIDDEN] were good trainers, even though they could not be here in person. [SENSITIVE CONTENT HIDDEN] has been very helpful helping us fine tune the details. I liked doing the training modules before we started. I found that to be very helpful.

Vorteile:

Ease of use.

Nachteile:

We miss not having a "home screen". When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient.

Liberty Software review

Kommentare: Friendly, professional team with strong expertise and refreshing commitment to satisfaction and quality. Exactly what a pharmacy needs from their software provider.

Vorteile:

Intuitive, very user friendly, broad capability, strong commitment to customer satisfaction, cutting edge technologically

Nachteile:

Nothing about this product met with my dissatisfaction. Capability is strong and growing, satisfies the needs of today's and tomorrow's community pharmacy

I use every aspect of the Pharmacy Software

Kommentare: I have been using Liberty probably 20 years or longer. Their software is very easy to use and understand, and they are always updating to keep up with changing times. Our new employees have no problem learning the system. It makes training a breeze. Liberty also has great tech support who are friendly and courteous and solve any issue in a timely manner. My job requires me to correct adjudication issues, add new patients and w/comp patients, edit timeclock entries, reconcile third party receivables, our schedule drug reporting, run numerous reports, setup new insurance agencies, make adjustments to settings and tables, post AR transactions, run monthly account statements. I use almost every aspect of Liberty Software and its with simplicity and ease that I can accomplish my daily tasks stress free.

So happy we switched!

Kommentare: Very professional company. Their platform is very user friendly. Glad we switched.

Vorteile:

It’s user friendly. The workflow option is the best!!

Nachteile:

I haven’t worked on it long enough to have many dislikes.

Really easy to manipulate the software

Kommentare: My overall experience with the software has been excellent. It is easy to use, the tabs are easy to understand. I like the way each tab has very good detailed context and good size.
I love the way workflow is in the software. It allows us to be efficient in our time with customers.
Overall is a well developed software.

Very easy to use & train employees

Kommentare: Customer service is excellent, can always call & have an answer within same day.
Great how we have our own Rep.
Sometimes I feel like there is more to system than we know how to use. Sending out updated info is helpful or training from Rep.
Rep has been out to do training - excellent

Best software ever; Easy to learn

Kommentare: 1) Customer service is freaking awesome
2) Liberty customizable to your needs.
3) Provides a specific account manager so you only deal with one specific agent (Ally is freaking awesome!!!)
4) Every problem a pharmacy has, Liberty will have a solution for it!

Great Software + Customer Service

Kommentare: Liberty Software is the easiest most user friendly software in the 18 years I've worked in pharmacy. When you do run into an issue they are quick to help and very friendly. I would recommend Liberty to anyone needing pharmacy software.

enjoyable company always helpful

Vorteile:

I have always had excellent care when using Liberty's customer service. The hold time is always short - they are very helpful & friendly. I would recommend them to anyone.

Easy to use and versatile for all aspects of the pharmacy

Kommentare: The compounding side of the software is easy to use. It makes setting up new compounds easy with accurate pricing. The reports are perfect for keeping up with the business side of the pharmacy.

Very user friendly. One of the best systems that I have worked with.

Kommentare: Excellent customer service. Everyone is very helpful and Lydia who is over our stores goes over and beyond to get things fixed and changed. Just a great company and pharmacy software.

I have been pleased with the overall function of the system

Kommentare: I have always had great experiences when having to call Liberty for support. People have been nice and very helpful. All problems have been solved in timely manner also.

Love it! Easy to use and Customer Service is Great

Kommentare: Liberty is a great system. I basically trained for 1 day and was ready to go... it is that easy. Customer service is always nice and fixes and problem quickly.

User friendly

Kommentare: Customer service is amazing. We were with the same software company for 20 years and wish we would have known about Liberty sooner.

Very easy to use and great help

Kommentare: I am always able to reach someone who can help quickly. Mark B is a champ! Very personable and knowledgeable.

Great

Kommentare: All my experiences with Liberty have been great. Outstanding customer service. Always there to help.

Great Software!

Kommentare: Very good professional staff. Calls back within a timely manner and always assist with problems.

Mark B is always super friendly & helpful

Kommentare: Always pleased with Liberty. Very helpful and always returns calls in a timely manner.

Excellent to work with

Kommentare: Excellent software to work with. Easy to run a Rx. Excellent support staff.