Wer nutzt diese Software?

Our primary target markets involve quality managers within life science companies that have to deal with heavily regulated products.

Durchschnittliche Bewertung

34 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.3 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktinformationen

  • Startpreis 1.000,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • MasterControl
  • http://www.mastercontrol.com/document_management_software/document_management_software.html
  • Gegründet 1993

Über MasterControl Clinical Excellence

MasterControl Inc. produces software solutions that enable regulated companies to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle. Learn why over 1000 companies have chosen MasterControl to automate their CAPA, document control, change control, training, audit management, and other quality management and regulatory processes.

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MasterControl Clinical Excellence Funktionen

  • 21 CFR Part 11-Compliance
  • Dokumentenmanagement
  • Elektronische Datenerfassung
  • HIPAA konform
  • Patientendatenbank
  • Personalbeschaffung-Management
  • Registrierungs-Management
  • Studienplanung
  • Terminplanung
  • Überwachung

Die hilfreichsten Reviews für MasterControl Clinical Excellence

Initial Site to Multiple Sites

Bewertet am 20.6.2019
Brittany B.
Quality Systems Administrator
Pharmazeutika, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been a MasterControl System Administrator for two different types of companies now. Both companies started using MasterControl at one site and have/are spreading the usage of this software to their international locations. The process to deploy to other locations is very controlled and Administration has plenty of options in regards to how much data can be made available between the two.
Overall, great solution to the answer many of the needs of a company in today's regulated industries.

Vorteile: MasterControl bridges many of the critical functions of a regulated industry. The ability to have documents/training/audit/event forms/projects and more interacting directly is a huge advantage. All of these processes are required anyway, why waste resources on individual manual systems or separated software systems? MasterControl brings all of the benefits of a non-manual process with additional bonuses due to the inter-connectivity.

Nachteile: The pricing is quite steep - especially in regards to licensing it's always a significant business decision to invest in more.
The upgrade/enhancement process is actually designed well with the exception of retroactive updates. Many new/requested features are implemented in newer versions but upgrading is also a significant business decision.

Paperless quest

Bewertet am 23.10.2019
Joy D.
Sr. Quality Assurance Advisor
Pharmazeutika, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This software has enabled us to transition away from paper-based serial processes to electronic, parallel processes. It has brought bushiness efficiencies and increased compliance.

Nachteile: There were so many benefits to our business when we brought in this software. But (understandably) there were growing pains to balance what it/is not configurable vs making changes to long held business processes.

Easy to use and MasterCOntrol have an excellent support service

Bewertet am 10.10.2018
Rachael B.
Quality Engineer
Pharmazeutika, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience with MasterControl has been excellent, from the start of the project through to now. When we looked for a new QMS, MasterControl stood out from the other vendors we contacted. We have now streamlined our Complaints and CAPA process and have one central database instead of the multiple systems/databases that we had. We are now looking to implement Documents and Training... so the MasterControl adventure continues!

Vorteile: As a System Administrator of MasterControl, I really like how easy the system is to use and how our quality documents can be maintained in one central system instead of the multiple systems we had previously been using. The service offered by MasterControl has been excellent and we have worked with some amazing people during the configuration of the system. We also rate the Customer Support team as they are quick to respond to your issue and offer solutions quickly.

Nachteile: Currently the J-Reporting as we aren't finding it as simple to use as we expected. It's a very powerful tool to use but we've need a lot of support from MasterControl to develop our company-specific reports.

A great company with an even better product.

Bewertet am 4.2.2019
Kristin J.
Document Control and Training Specialist
Gesundheit, Wellness & Fitness, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: There are so many different options you can choose to utilize to whatever best fits your company's needs. It's also great, because the different products can "communicate" with one another to pull information from one area to another. It saves our company so much time. Not to mention every time we have implemented a new product, it has been such a great experience. I know sometimes it can be stressful, but MC does such a great job at making the process as easy as possible. I truly can't say enough great things about the software of the company.

Nachteile: This isn't necessarily a software issue, we are hopefully upgrading to the cloud and we will have the new reporting system that we don't have now.

Cusotmize Customize Customize!

Bewertet am 4.2.2019
Yasmine D.
Sr. Quality Systems Specialist
Biotechnologie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: MasterControl has enabled our business to automate processes and capture electronic training and document approvals saving time and money and empowering end users to take control over their documents and processes.

Vorteile: I have been using MasterControl since 2004 and love the customization options available to me and my end users. You can customize just about anything in the system and make it your own. As a system administrator, its my job to deliver a product to my end users that is easy to use and that meets all of their needs and MasterControl gives me that ability.

Nachteile: MasterControl works best in Internet Explorer and has hiccups in other browsers, which tends to cause some confusion with end users.

Lies weitere Bewertungen