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Buddy Punch
Was ist Buddy Punch?
Das Ein- und Ausstempeln ist für deine Mitarbeiter*innen intuitiv und du kannst erfasste Zeiten einfach anzeigen und exportieren. Mitarbeiter*innen können über einen Browser oder mit den Google-, iOS- und Android-Apps einstempeln. Du kannst sehen, wer arbeitet, ihre GPS-Position einsehen und sogar beschränken, wo sie sich ein- und ausstempeln können. Integration mit QuickBooks, ADP, Paychex und SurePayroll. Es sind auch Excel-Exporte möglich. Erweiterte Funktionen wie die Verfolgung von Urlaubsgenehmigungen, die Rundung von Ein-/Ausstempelzeiten, Aufgabencodes, QR-Codes, automatische Pausen und SSO sind alle in der cloudbasierten Stempeluhr enthalten.
Wer verwendet Buddy Punch?
Der Fokus liegt auf Unternehmen mit einem bis 1.000 Mitarbeiter*innen. Das Unternehmen bietet eine einfache und zuverlässige Zeiterfassung für Mitarbeiter*innen mit einigen großartigen Funktionen wie GPS, Integrationen, Google SSO, Aufgabencodes und mehr.
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Buddy Punch
Bewertungen über Buddy Punch
Great way to manage hours
Great time keeping app
Kommentare: Great app, check in and out with accuracy, keep in contact with supervisors and can submit photos for proof of visit if not using GPS.
Vorteile:
I am an Event Specialist with Deluvia Inc, they upgraded from emailing and faxing my time sheets in to this system. They are out of state so this is a great way for them to keep up with my time while doing "Road Shows". I arrive at my location, open the app and sign in, my employers do require me to attach photos so I snap a photo of the store front before entering. While there, I setup my samples and take a few photos of my presentation to attach when I clock out. I like that I can see my schedule, even though I already know my Road Shows are 11 days back to back for each demo. It takes out 39 minutes for my lunch and keeps up with my total hours so I can accurately calculate my check. They can leave messages after each shift end set of photos. I have seen a few where they wanted to see different angles or my face more throughout my presentations. I've also been told my samples looked yummy, I left messages and asked questions that were answered. This is a good app to have when your employer is out of your area.
Nachteile:
The only thing I found odd was I could log in anytime during my employment, but couldn't do so between Road Shows. I wanted to look at my schedules and could gain access to the app. Other than this hiccup, the app works fine. Deluvia gets my time and there are no shortages on my check.
Antwort von Buddy Punch
vor 6 Jahren
Thank you for the review, it is great to hear that you're using our smartphone app as well as our notes and photos on punches feature. We have a few limiting options for employers and that is why you weren't able to login while outside of the show. Thanks again!
In Betracht gezogene Alternativen:
Great System for Employee Time Tracking and More
Kommentare: Overall this platform has been a time saver and wonderful addition to our payroll and time management. Staff can clearly see their hours and submit for approval after they review. It allows for accuracy and transparency.
Vorteile:
The time tracking part of the app and desktop versions is easy to use and was integrated fairly rapidly for staff. I especially like the report systems which include detailed reports breaking down time to the minute for full transparency. Time card approval and tracking PTO along with scheduling PTO is clear and easy to do. This system has made payroll so much easier overall.
Nachteile:
For rural areas, if you don’t have a good WiFi or cell connection then you can’t clock in or out while “offline”. That being said, it has a note system that staff can add to so that Admins can edit their time punches. It would be nice if they could submit a later punch and admins can just approve it so that they don’t have to edit but it isn’t a deal breaker.
Antwort von Buddy Punch
vor 8 Monaten
Thanks a lot for your detailed insights, Jillian! We're thrilled to hear how our time tracking and detailed reporting systems have streamlined payroll, PTO management, and overall time management for your team, making everything more transparent and easier to handle. We understand the limitations in rural areas without strong WiFi or cell service and appreciate your suggestion for improving the process of submitting and approving time punches—definitely something we're considering. It's fantastic to know that Buddy Punch has not only saved time but also enhanced accuracy and transparency for your staff. Your feedback is invaluable, and we're committed to continuously improving your experience. Thanks for being such an important part of the Buddy Punch family!
Great App to Use.
Kommentare: Its easy to use and keep track of my hours. No problems.
Vorteile:
The ease of use and no problems. You can keep track of your hours and look back to see how many you have worked.
Nachteile:
Nothing. I haven't thought of anything that could be better.
Antwort von Buddy Punch
vor 2 Wochen
Here at Buddy Punch, we utmost strive for ease of use and love to hear you're encountering zero issues along the way! If that changes, you can always live chat in for assistance from one of our agents or email us at support@buddypunch.com anytime!
so so not greatest
Kommentare: Several areas of concern. Very little corrections made based on feedback. Not able to contact support by phone. Delayed response in email. Not open to different types and operations for different business types. This is a very baseline product with little features. Menus are hard for older users to read. Not user friendly for most users. Time corrections are difficult for users to complete or request. Very limited on admin ability to control aspects of the clock to prevent user issues. reports decimal place cannot be changed from 3 to 2 decimals increases rounding time for admin. Integration with payroll company cost additional funds.
Vorteile:
online can view anywhere from a computer . the app is poor at best and is not integrated to be used as a time clock or to check all features and make adjustments from admin must have a computer to do so
Nachteile:
Most of it
Antwort von Buddy Punch
vor 8 Jahren
Josh - Thank you for taking the time to provide a review. Unfortunately many of your comments we believe are inaccurate and I would like to make sure that Buddy Punch is accurately reflected on Capterra. We do not charge for integrations with other Payroll Companies. We just added an integration with Paychex and there was no cost to any customer for doing so. We are also very timely in responding to inquiries. In your case specifically you opened a ticket on 7/29/16 at 3:52 pm. We responded at 4:14 pm the same day with a resolution. You opened a ticket on 8/29/16 at 12:35 pm, we replied at 12:46 pm. You opened a ticket on 9/12/16 at 10:21 am and we replied on 12:46 pm. We offer many features such as GPS, IP Address Lock, Webcam photos on punches, and notifications. We offer easy change requests with the user clicking on a button that says "I need to change something." I'm sorry we didn't work for your business and we will take your feedback into consideration.
Make My Life Simple!
Kommentare: Overall my experience has been great and there have been no glitches or complaints
Vorteile:
Ease of use for staff and easy to use on the backend to run payroll
Nachteile:
That it does not integrate with my payroll system and I have to manually transcribe/input
Antwort von Buddy Punch
vor 2 Monaten
Thanks for sharing, Stephanie! It’s great to know you find Buddy Punch user-friendly and reliable for your team and payroll needs. We hear you on the integration issue—if you ever need assistance or have suggestions, we're here to help.
In Betracht gezogene Alternativen:
BuddyPunch: Time Tracking made easy
Kommentare: BuddyPunch has been very helpful and I am glad my organization made the switch from our previous tracker to BuddyPunch. As mentioned earlier, the ease of use of BuddyPunch is what separates it from a lot of competitors.
Vorteile:
BuddyPunch makes employee time tracking very easy. Employees just need to be within a geofence (if one is set up) log in and punch in/punch out. They don't have to jump through endless steps for something that should be straightforward. The user interface is also very user friendly.
Nachteile:
When integrating hours from BuddyPunch to QBO, it'll sometimes error out and you'll have to go back in a submit the hours that it did submit the initial time. It does not happen a lot, but when it does you just need to be sure to catch it to ensure all hours are submitted accurately.
Antwort von Buddy Punch
vor 10 Monaten
Hi Bryan, we're so happy to hear that Buddy Punch is making a positive difference in your daily operations. Keeping things straightforward and user-friendly is our goal. It's fantastic that you're finding value in our service since the switch. Your feedback is much appreciated – thanks for being with us!
Great Time Management
Vorteile:
Easy to clock in from anywhere and still manage how much time you've worked in a day. Easily tells you when you've gone past 8hrs, and also great for seeing when your team members are clocked in or out.
Nachteile:
Wish the time wasn't in decimal form so that it's easier to tell how much time you should work without going into overtime.
Antwort von Buddy Punch
vor 9 Monaten
Hi Kelsie, we're thrilled you find clocking in and managing work hours a breeze with Buddy Punch, not to mention keeping an eye on team activity. Your feedback about the decimal time format is super helpful – we aim to make time tracking as intuitive as possible. Thanks a bunch for your valuable insights!
Great Little Time Card App
Kommentare: Over all its a great little time card app
Vorteile:
I love the convenience of being able to check my time cards when ever i need to.
Nachteile:
Still has a few glitches. I don't like i can't get my checks stubs from buddy punch. It's almost prefect, but not quite yet.
Antwort von Buddy Punch
letzten Monat
Love to hear you love the convenience of checking your Buddy Punch timecards, Rachel! If your employer using Buddy Punch Payroll, you can check your paystubs too by following these steps: https://docs.buddypunch.com/en/articles/6497059-how-to-view-paystubs-employer Otherwise, we recommend checking with your payroll provider for your paystubs.
Buddy punch review
Kommentare: Buddy Punch is one of the easiest ways I've been able to clock in and out of work and with no confusion.
Vorteile:
It's easy to get in and clock in and out. Everything is in one place.
Nachteile:
Nothing is wrong. I think it great just the way it is.
Antwort von Buddy Punch
vor 2 Monaten
It's awesome to hear that Buddy Punch has been one of the easiest ways for you to clock in and out of work, Jetziel. If anything ever comes up, feel free to reach out for assistance! :)
Recommending
Kommentare: If you are looking for a simply way to keep time BuddyPunch is what you need. Simple, straightforward and very easy to use.
Vorteile:
Easy and simple to use. No hidden tabs or hard to find buttons.
Nachteile:
Could be integrated into other systems that companies use to streamline everything.
Antwort von Buddy Punch
vor 6 Tagen
Thank you—we strive to be easy and simple to use! Contact us through live chat or email support@buddypunch.com with who you'd like to see us integrate with and we'd be happy to consider!
In Betracht gezogene Alternativen:
Buddy Punch is awesome
Kommentare: Excellent! The product works well on iPads and PCs. It seems to be very low maintenance and the staff are great to work with when I have questions.
Vorteile:
The ease of use and implementation. I work with many non technical people and they caught on to the app quickly.
Nachteile:
I would like to see a cached mode so if we lose internet facial recognition will still work and punches will record when internet is restored. I would also like to see more permission control over the manager role.
Antwort von Buddy Punch
vor 4 Jahren
Thank you Bryan for the review! It is great to hear that you and your staff are finding us easy to use.
In Betracht gezogene Alternativen:
Buddy Punch - a value added tool for our small business
Kommentare: Delighted! As a trucking company and having resources starting their shifts at different times and in different locations it was "effort" in tying this all together to ensure everyone was being paid for correct times - doing payroll was a chore in calling and requesting and then finally imposing deadlines or you don't get paid which pushes other things back in processing payroll... Week one of deployment -> all those issues disappeared!!! Well done Buddy Punch!!!!
Vorteile:
Simplicity of use which made adoption within our organization easier
Nachteile:
Because of it's simplicity, I overcomplicated it for our trial period and had everyone in the organization trying it. To launch, we decided to recreate our site and started running with only the team members that are required to punch in and out
Antwort von Buddy Punch
vor 11 Monaten
Michael, it's fantastic to hear how Buddy Punch has streamlined payroll and time tracking for your trucking company. We're thrilled that the simplicity of our tool made adoption easy and resolved the challenges of managing diverse shift times and locations. Your experience of seeing immediate improvements in the first week of deployment is exactly what we strive for. Thank you for your enthusiastic feedback and for choosing Buddy Punch!
Best In Show
Kommentare: My staff loves that the software works seamlessly and I love the easy payroll reporting process. BEST of all, when I have a question, Buddy Punch really LISTENS and always walks me through the answer or offers to help themselves.
Vorteile:
The Buddy Punch Customer Service is EXCELLENT! Poor service is one of the main reasons we left our last scheduling and payroll reporting software.
Nachteile:
Would love to see more features such as hiring and onboarding of new employees.
Antwort von Buddy Punch
vor 4 Jahren
Thank you Joy for the review and the kind words! It is great to hear the positive feedback on our customer service. We really try to make sure we understand everyone's situation and we're glad that it shows! Thanks again for your review and your business, we appreciate it.
Buddy Punch Review
Kommentare: I had used other more expensive systems at previous employers and Buddy Punch has be more than sufficient for our size of business. It is easy to run the reports- PTO, location of services, and the geofence. My favorite time in option was the facial recognition- the main problem with it was if someone had a beard and then shaved it or got a major change in hair styles we had to take their picture again.
Vorteile:
Buddy Punch is easy to set up and use. Once staff is set up in Buddy Punch they are able to manage their time cards with min assistance. We have used the facial recognition and the scan code- The facial recognition works the most consistently. It is pretty self explanatory for staff to be able to put in PTO for approval and add notes if they need a time adjustment because they forgot to time in or out. There are several reports we use including the location worked, pto, and the location of timing in or out. We had staff that would time in or out from their car on their phone when they were to time in and out on the computer. We were able to monitor that and reinstruct the staff.
Nachteile:
When an employee needs to be removed from the active payroll it takes a few weeks for the persons name to be moved to the inactive list. We tried using the QR codes for timing in and out but the staff would forget their card, the computer would not recognize the card or if their was a poor light, it would be difficult to get it read.
Antwort von Buddy Punch
vor 4 Jahren
Thank you Connie for the review! It is great to hear that you're utilizing many of our features including Facial Recognition and that you're finding us easy to use! Also in regards to the inactive employees, you are not charged for inactive users but you'll still see a time card for them in case they had any time worked for the pay period or if you wanted to add any manually. Them having a time card doesn't affect their inactive status. Thanks again for the review and your business, we appreciate it!
Excellent Customer Service
Kommentare: Whenever I have a question that I can't find in the FAQ or a billing issue, they are super friendly and quick to respond. I even accidentally got charged for a full year subscription when I wanted to go monthly, and they refunded me immediately after contacting them. CSR is very helpful, and always quick to respond!
Vorteile:
I like that you can require a photo and location for your employees when clocking in, and can monitor them pretty easily. It is really easy to set up, and you can put extra data in your employee files to have it all in one place. I also like that I can assign managers over certain employees, so they can monitor their own departments and approve accordingly. The facial recognition feature is super helpful when a bunch are clocking in on one device!
Nachteile:
I find the navigation of the site is a little complicated at times. I tend to have to look around for a few minutes or hit the help to find a certain feature that I am looking for. Most of the time they have the feature, I just can't remember where I found it last time. The app isn't super helpful as the administrator. It is much easier to approve time-cards and review employee activity through the website vs the app. (The app is pretty much good for clocking in purposes only.) Wish that your facial recognition picture worked for punching in even if you use the "log in" feature vs the "punch" one. (Currently you have to take two pictures when using the "log in" with facial rec. option for punching in.)
Antwort von Buddy Punch
vor 5 Jahren
Thank you Susan for the review! It is great to hear that you're finding our customer service excellent and that we've been easy to setup and have all the features you are looking for. Thanks for the suggestion on Facial Recognition - we use the same photo when punching in directly but you are right, if you log in first then you take another picture. Also you can approve time cards on the app, but there's a lot of information to review so I can understand how using the web is a lot easier. Thanks again!
Best system for business owners.
Kommentare: I like the ease of having the app on my phone considering I don't always go directly into the office first before I start working.
Vorteile:
The thing I like most about the software is the geographical location requirement. Every time you punch in/out it shows your employer your location. Making time clock fraud one less worry as a business owner and the employee more responsible about time maintenance because you cannot get paid if you are not physically at work.
Nachteile:
Because of the added security of the geographical location, I do not like that it prompts me to also take my picture as I clock in/out. I don't feel comfortable with a third party technology company not only knowing my location but also what I look like and am wearing at that moment. For employers, understood, we know each other personally and professionally. But there are hackers in the world so my face and location shouldn't be necessary.
Antwort von Buddy Punch
vor 6 Jahren
Thanks for the review Brittany, it is great to hear you're finding us easy to use. It sounds like you're using our GPS and webcam image options. The webcam image feature is enabled/disabled by the administrator of the account, so it is an optional feature. The administrator can make it required on a per employee basis. Thanks again for the review!
Buddy Punch instead of an Excel spreadsheet ... TIME SAVER
Kommentare: It has a great deal of flexibility and gives administrators/managers the ability to see who is here at any given time of the day. Managers also have the ability to approve PTO prior to it being added to the time sheet. This provides accountability for both the employee and manager. They can also schedule shift work if necessary. In running payroll, since employees will punch in, be able to track their time as well as PTO in one place; this saves me time on my end. I simply run a report at pay period end to access a summary for each employee. I still have to enter totals but will not longer have to search spreadsheet each line for notes regarding time off. The reports are very helpful and can be downloaded in multiple formats.
Vorteile:
The software has all the features that I currently was using in my spreadsheet - but better as it took human error out of the equation! I gained the reports that tallied PTO (vacations, sick time, personal time) which I had to pull manually from a spreadsheet. Employees are able to enter their own PTO requests (again a time saver). The chat staff has been super helpful to me every single time I have messaged them. They assisted me to get the software ready for a trial run which was very helpful! Every chat session was emailed to me for future reference.
Nachteile:
Although they are able to answer every one of my many questions; it would have been helpful to download a readable document for reference.
Antwort von Buddy Punch
vor 6 Jahren
Thank you Telesa for the review. It's great to hear that we're saving you time, and that you're taking advantage of our PTO tracking option. Our reports can be downloaded to CSV, Excel, and PDF so it's good to hear that those are meeting your needs as well. We strive to provide great service so I'm happy to hear that we've been helpful along the way. Thanks again, we appreciate your business.
Buddy Punch Review
Kommentare: Buddy Punch has been fantastic. Love it and would keep using it.
Vorteile:
Buddy Punch is very easy to use. The software is pretty intuitive and I'm glad more features as being added regularly because obviously it make my job easier and often they are features that I didn't even know I needed!
Nachteile:
This isn't about the software, but the customer service. I understand the reasons for not providing a customer service number and all seem valid. However, I think it would be a good option for those of us that just can't seem to get a clue on a particular issue. What I will say is that the staff is really responsive and not having a live person to talk to makes this old lady (kinda) figure it out!
Antwort von Buddy Punch
vor 2 Jahren
Thank you Laura for the review and your business, it is great to hear that you are finding us easy to use. We provide instant chat support instead of phone support, we understand that everyone has different preferences and we appreciate your feedback.
Happy customer
Kommentare: Many of our employees work on the road going to many customers in a day, some of this involves hours of driving, this software allows ease of tracking travel time vs time with and at the customer to do our testing. Whenever we have had ideas for improvements or changes in the software the folks here at Buddy Punch listen and address, we've even had suggest that seemed like maybe that palm to the forehead moment for them and within 24 hours the wish we had is a reality! That is a software writer that listens and responds very refreshing!
Vorteile:
Our employees have little trouble using this method for time tracking and have given us limited to no complaints.
Nachteile:
I can't really say there is a "least" like about this software, which I guess is the best you can hope for as a software.
Antwort von Buddy Punch
vor 6 Jahren
Thank you James for the review and your continued business. We take feedback seriously with our customers with our goal to make Buddy Punch valuable to your business while easy to use. I'm glad we were able to turn your feedback into a feature! Thanks again.
User Friendly
Kommentare: It easy and for a company with different divisions and multiple buildings it solves the issue of having an actual punch clock in one area. everyone can clock in from their work station.
Vorteile:
I like how easy it is to use and i can memo when i clock in and out. this allows me to let management know why i am clocking in or out outside of office hours.
Nachteile:
When you missed clocking in and have to edit your time it does not calculate that adjusted time. it sends a submittal for approval and you have to manually calculate the hours worked until its approved.
Antwort von Buddy Punch
vor 12 Monaten
Thanks for your feedback, Misty. It's great to know our memo/note feature is useful for you. We're taking note of your concerns about time adjustments and are always working to enhance user experience. Appreciate your input!
Buddy Punch Review
Kommentare: Started using Buddy Punch in November of 2022 when I was Hired at Swift. I honestly like being able to login this way, see my entire week laid out in front of me- I just really like the ease of tracking my hours on Buddy Punch.
Vorteile:
I enjoy being able to clock in & out of my account with ease, easily fix any mistakes if I forget to clock out & make a note of it, etc.
Nachteile:
Everytime I login it always asks me for permission to use my camera. I do NOT like this & don't understand why it asks me this every. single. time I login. Very annoying.
Antwort von Buddy Punch
vor 9 Monaten
It's great to know that Buddy Punch is working well for you in tracking your hours. Should the camera permission prompt continue to be a concern, don't hesitate to reach out to our support team, Courtney. We're here to help and make sure your experience is hassle-free. Thank you for sharing your thoughts with us!
Buddy Punch is a helpful tool in the time keeping system.
Kommentare: My experience has been good.
Vorteile:
For people who are computer literate it is very user friendly.
Nachteile:
If an employee punches in an incorrect time or date, they cannot change it themselves.If an employee is computer illiterate, they have more problems handling the program.
Antwort von Buddy Punch
letztes Jahr
Thank you Dawn for the review, it is great to hear that your experience has been good and your users have found us user-friendly. We do have the option to enable editing for employees, which can involve an approval process. This way employees can request edits if they make a mistake. We will reach out with further information, thanks again!
AMAZING ALL AROUND PRODUCT AND SERVICE!!!!!!
Kommentare:
Buddypunch gives us a lot of abilities to manage our employee that we didn't have before. We literally made the leap from paper timesheets to a system that every employee has to utilize.
As you can imagine, there were some lagging employees that did not embrace the idea of change. Once employees gained experience with the service, it has become a monumental change for our agency.
A typical timeclock system would not work for our company. We have several different types of employees and own about 100 units that for certain staff, their work needs to be costed to certain locations. We have employees that are only administrative that can clock in at their desk, but we also have traveling employees who need the freedom of punching in on their phones. We needed a time keeping system that traveling employees could use, but also management could track their locations.
Buddypunch has given us the ability to add all of our locations and all of our different types of work that can be performed (admin, accounting, HR, meeting etc.). As time has gone on, and employees are fully on the BP system, management is now able to ask questions like, "Why are the employees at the Fort Myers office working 25% administrative time than our other locations?"
The BEST part, in my opinion, is the customer service I have received. It is as easy as pressing a button to put in a request. Believe me, I have made several requests (more than I care to tell) on things I would like to see in the future or suggestions that would make Buddypunch better reporting wise and for my company. I am always addressed within a few hours, and I HAVE ACTUALLY SEEN SOME OF THE CHANGES I'VE REQUESTED.
Antwort von Buddy Punch
vor 9 Jahren
Thank you Jessica for the glowing and thorough review! It really gives insight into your daily use of Buddy Punch and how it has uniquely helped your business from not only a time keeping perspective but from reporting perspective as well. We appreciate the kind words and are happy that not only has the system been perfect for your business but that the customer service you have received has met and exceeded your needs. Thank you for being a Buddy Punch customer, we appreciate it!
Super Convenient
Kommentare: Overall buddy punch is the best time clock system we have had. Very easy to use and has everything you need.
Vorteile:
I love that when you sign in from the computer you see your time on the right and the option to clock in/ out on the left. Basically everything you need right away. I don't have admin access but I know they are able to easily fix your time if you miss a punch along with other features to keep it simple.
Nachteile:
I don't like that everything is clock in/out. In the past we have had it where it summarizes the day and you can tell how many total hours for that day. and at any time that you log in you can see what the total time is for when you last clocked in/out. i.e when we clock out for lunch we like to check and see how much time we have until getting back to work. or when we arrive late I like to know how much more time I need to make the 8 hours for the day.
Antwort von Buddy Punch
vor 6 Jahren
Thanks Kenia for the review, it is great to hear that you're finding us convenient, easy to use, and everything is right where you need it. Thanks for the feedback as well, you can currently see shift and daily totals right from the Time Card, but we'll look to add in current shift totals as well. Thanks again.
Handling Complexity with Ease
Kommentare: Overall, great! When I've encountered any issues or corrections to be made, it is usually handled in a few minutes not days or weeks, and the help features are detailed yet easy to follow,
Vorteile:
We spent three months trying to get a time clock system launched with a system from a really big company. The customer service was terrible, responses took days, and in the end they could not handle our somewhat complex PTO requirements. We switched to Buddy Punch and were up and running almost immediately. Buddy Punch gives you all the control and flexibility you could ever want.
Nachteile:
I would still like a phone number to call in a pinch.
Antwort von Buddy Punch
vor 2 Jahren
Thank you James for picking us and the review, it is great to hear that you're finding us flexible and our customer service has been there for you. We make that a focus so I'm glad that it shows. We appreciate your business!