Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden
truDigital
Was ist truDigital?
Das Unternehmen glaubt, dass die richtige Botschaft zum richtigen Zeitpunkt die Möglichkeit bietet, zu motivieren, zu schulen und zu inspirieren. Die Anwendung hilft Unternehmen dabei, dies zu erreichen, indem sie eine Digital-Signage-Lösung bietet, die einfach zu bedienen ist, einzigartige Apps bietet und durch unbegrenzten Support und Fachwissen von einem Team aus leidenschaftlichen und sachkundigen Personen unterstützt wird. Mit Preisen ab 25 $/Monat und ohne Vertrag ist es kein Wunder, dass große und kleine Unternehmen aus jeder Branche auf diese Lösung vertrauen. Plane einen Demo heute.
Wer verwendet truDigital?
Das Unternehmen arbeitet gerne mit Menschen aus großen und kleinen Unternehmen in jeder Branche zusammen. Wenn du effektiver mit Mitarbeiter*innen, Kund*innen, Besucher*innen oder Interessent*innen kommunizieren möchtest, bist du hier genau richtig.
Du bist nicht sicher, ob truDigital das Richtige ist?
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truDigital
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Bewertungen über truDigital
TruDigital solution is far superior than it's competitors.
Vorteile:
From start to finish TruDigital has been great. We started out contacting for a demo and chose TruDigital as our digital signage vendor. Ordering the players and setting up our account was a breeze. Players are configured and already assigned to our account before they ship. Customer support is great. Once you log into TruDigital's admin portal you can start a chat and work with support right away.
Nachteile:
The only thing I could see that I would like to have changed is the ability to see and manage admin/users better. I had to submit a ticket to add additional admins. Once our environment gets larger I see this being an issue.
In Betracht gezogene Alternativen:
User Friendly Digital Solution for Multi-Location Communication
Kommentare: As a project coordinator it is nice to gather the required information, distribute it to the trudigital team and have a flawless implementation. We worked together customizing the introductory screens, preloading player content, configuring players and providing tracking information to all key team members. Training and resource material allowed for easy train the trainer scenarios, yet we could always call on tru digital to assist with one on one training. We have added four additional sites since starting with Trudigital and this will continue with our expansion.
Vorteile:
The implementation process was easy, allowing you to document and provide all pertinent information for easy assimilation of players at various locations and sites. The training support was outstanding with timely responses and assistance with questions, operational support, and resource material.
Nachteile:
Like to have more Spanish content but think this is on the horizon.
Antwort von truDigital
vor 9 Monaten
Hi Jody, thanks so much for taking the time to share your experience with truDigital! We are thrilled you have taken advantage of the many training and resource materials we offer to all of our customers. We do have some new Spanish safety content available, and will continue to build out additional assets in the near future. Thanks for being part of the truDigital family!
Received Survey before Equipment
Vorteile:
The concept seems good but the support is non existent.
Nachteile:
Never heard back from them once I spent the money. It took a month for equipment to get here. No one answered emails about when it was coming. Support is non existent.
Antwort von truDigital
vor 9 Monaten
Bill, we are saddened to hear about your experience. We do have documentation from USPS that your device was shipped on the day of purchase and arrived at your PO Box two days later. It also shows the package was available for pick up on June 1, but it was picked up 10 days later on June 11 (about 2 weeks after purchase). It seems like you weren't receiving the tracking updates from USPS, which we typically have set up for any new purchase. We apologize if those notices didn't reach you and you were left in the dark. Please know, like a few of the recent emails sent to you, our team is always available to help online (https://trudigital.freshdesk.com/support/tickets/new) or by calling 801-852-9898. Please contact us if you need any additional help or assistance.
truDigital is a true asset to our Company making my job less stressful!
Kommentare: Overall, the support has been exceptional, and I'm very pleased with the product, ease of use and continue to add more digital displays each year.
Vorteile:
I love remote access, multi-screen use, scheduling features and the ability to create custom slides and videos.
Nachteile:
I can't delete multiple slides or items at one time. They have to be done individually. If I'm chaining the name of a slide show or folder, it kicks me out to the main menu and I have to navigate back to the change I made.
Antwort von truDigital
vor 10 Monaten
Hi Susan, We're thrilled to hear how truDigital has streamlined your work and that our support team has exceeded your expectations. Exciting update – our new Enterprise interface now features bulk editing to make deleting and managing slides even easier! If you're interested, just reach out, and will get you set up with a trial!
Trudigital for Internal Usage in office
Vorteile:
I like the ability to change slides on the fly and have a variety of built-in templates for sports, quotes, weather, and more. Trudigital helps keep our office space dynamic and interesting. Also, the text-to-support feature on the website is great, and I have always had a good experience in dealing with support staff.
Nachteile:
I would like to see more custom templates, or even user-created templates. Also, the remotes you receive for setting up a new trudigital box have a very weak signal, and have to be held very close to the player to work. It would also be nice to be able to reassign players and playlists without having to bother your support staff.
Antwort von truDigital
vor 10 Monaten
Nicholas, a big thank you for taking the time to share your experiences with truDigital. It's fantastic to hear our platform is bringing a dynamic and engaging touch to your office! Regarding the minor issues you've mentioned- we've got some tailored solutions ready for you. Please get in touch with Mary, your dedicated account manager, at maryann@trudigital.net, and she'll guide you through these enhancements. We're here to ensure your experience with us continues to be as seamless and productive as possible!
