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Interact
Was ist Interact?
Interact ist ein weltweit tätiges Softwareunternehmen, das mit seinen digitalen Arbeitsplatzlösungen mehr als eine Million Nutzer in über 1.000 Organisationen verbindet. Das Unternehmen hat sich auf die Lösung interner Kommunikations- und Kollaborationsaufgaben spezialisiert, indem es seine ausgereifte Intranetsoftware mit herausragenden professionellen Dienstleistungen kombiniert und sich auf die Entwicklung langfristiger strategischer Partnerschaften mit seinen Kunden konzentriert.
Interact hat Niederlassungen in Manchester und New York und ist weltweit tätig.
Wer verwendet Interact?
Obwohl das Produkt so konzipiert ist, dass es maximalen Nutzen für mittlere und große Unternehmen bietet, hat das Unternehmen Tarifpläne, die sich an Unternehmen jeder Größe richten.
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Bewertungen über Interact
The tool that revolutionizes the internal communication of my company.
Kommentare: The platform has proven to be a solid and reliable tool for improving communication and engagement at my company.
Vorteile:
I really like it because it was very easy for me to navigate the platform and access all the information I needed.
Nachteile:
Sometimes I wish I could more easily connect with other platforms that I use to manage my projects or keep them organized.
Good Experience
Kommentare: Its good experience overall as my messages delivery rate is good.
Vorteile:
I mostly like third party intergrations with interact.
Nachteile:
Their UI is little bit difficult to understand to use.
In Betracht gezogene Alternativen:
Best recognition system I've seen
Kommentare: Far too much time was spent with the mind-mapping and plotting of the intranet (comparable to SharePoint), none of which needed to be done with the more out-of-the-box platforms (like Simpplr). But once we got things up and running, the platform was wildly successful in my organization. And as long as we didn't experience any tech bugs in new features, everything was smooth.
Vorteile:
While a lot of freestanding, third party recognition software exists, the system that comes free with the Interact intranet platform gets the job done without organizations having to have yet another system/vendor in place. The recognition feature is what drove traffic to our intranet and it was used by 98% of the organization. A huge success.
Nachteile:
I would have kept my contract with Interact had they been able to offer better customer service. Because they are based in the UK, the times during which their team was available to have a conversation with my tech team didn't align with my US-based tech department's availability. I struggled to get in touch with a real person and the back-and-fourth of the ticket system was too tedious for some of the situations we faced. The system is far better and easier than SharePoint, but in my opinion, not as user friendly as Simpplr.
In Betracht gezogene Alternativen:
Amazing improvement over the years
Kommentare: It's been an amazing experience. I love the polls, questionnaires, and ways to customize the colors to your company.
Vorteile:
Interact was a great product when we started using it; however, with their newest UI release, it is even more amazing. You can even translate pages for team members who speak other languages than English! The new UI feels so fresh and clean, and extremely interactive.
Nachteile:
The one gripe I have is that when you use the "carousel" to display images, the bottom text block can cut off some of the image. It also doesn't allow you to adjust profile pictures well. Some people upload a vertical picture, and when it shows in the profile bubble, it squeezes it all in. It should be similar to Facebook or LinkedIn, where it shows you the circle that will appear.
Interact has changed how our organisation communicates
Kommentare: We wanted to move away from one-way communication whereby the central office was just giving out information to more of a network sharing model of communication. Interact has enabled communication to take place in all directions, both to and from the central office but also, importantly, between local offices.
Vorteile:
The collaborative capabilities of the software have enabled our network (that is dispersed in almost 200 independent local offices across the UK) to communicate easily with one another, sharing their knowledge, ideas and resources with one another. We use a variety of Interact features to enable open communication across the platform, for example comments/feedback are welcomed on pages, discussion forums that everyone can use, users can add their own news items/blogs and there are groups for specific offices, projects etc.
Nachteile:
We have had a few issues with emailing from the software however the broadcast emails work really well and when used with the persona feature they enable us to send targeted emails to specific sectors of our network (for example, all trustees, all senior managers etc.).
