Was ist Interact?
Interact ist ein weltweit tätiges Softwareunternehmen, das mit seinen digitalen Arbeitsplatzlösungen mehr als eine Million Nutzer in über 1.000 Organisationen verbindet. Das Unternehmen hat sich auf die Lösung interner Kommunikations- und Kollaborationsaufgaben spezialisiert, indem es seine ausgereifte Intranetsoftware mit herausragenden professionellen Dienstleistungen kombiniert und sich auf die Entwicklung langfristiger strategischer Partnerschaften mit seinen Kunden konzentriert.
Interact hat Niederlassungen in Manchester und New York und ist weltweit tätig.
Wer verwendet Interact?
Obwohl das Produkt so konzipiert ist, dass es maximalen Nutzen für mittlere und große Unternehmen bietet, hat das Unternehmen Tarifpläne, die sich an Unternehmen jeder Größe richten.
Wo kann Interact bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Interact – Videos und Bilder
Kosten ähnlicher Produkte wie Interact vergleichen
- Chat / Messaging
- Kundenspezifisches Branding
- Privates Netzwerk
- Richtlinien Managemen-
- Suchen / filtern
- Umfragen & Feedback
- Werkzeuge zur Zusammenarbeit
- Zugriffskontrollen / Berechtigungen
Alternativen für Interact
Bewertungen über Interact
Great user experience, packed with featurss, great off-the-shelf solution
Kommentare: We have had a really positive experience of using Interact software. The team are great to work with, very knowledgeable, responsive and helpful. Having Interact has truely changed the way we work, with staff engagement vastly improved. The biggest impact has been staff blogs, which has opened communications up and given us real insight to how the organsation works and what teams and staff are achieveing.
It is really easy to install, build and maintain by non technical staff. Great user experience, very easy for content owners to create good quality content. Great social features, such as blogs, comments and forums. Regular updates and a comprehensive online support community.
Some basic building blocks need updating, most importantly the forms and workflows functionality. Whilst you can build useful workflows for business processes, the suer expeirnece is currently poor.
Interact does what we need and makes everyone happy
Kommentare: Great solution backed by knowledgeable team that looks for opportunities to help you out
Thoughtful, intuitive, well supported, features keep rolling out
Current mobile solution needs improvement, but that’s coming soon
Kommentare: There are a lot of restrictions, a lot of glitches and it has been difficult to create what we envisioned
The interface looks professional and all our apps are easily accessed
The content development in the backend is complicated, illogical and difficult to use The calendar view is difficult to read and is visually unappealing Information can't be pulled through automatically from other apps (Workday profile info) Favourites don't show up in mobile Push notifications are only seen in the app so what is the point? Users in other areas see content that is restricted to them
Great product – with a learning curve
Kommentare: My experience has evolved over the years. We implemented our intranet in 2016 and I did not have a good impression from that experience. I think a lot of it comes down to your customer success manager and the team that helps you through your implementation. In 2016 we felt like we were on our own a lot - we didn't get direct answers from our implementation team, we were sent to the community for nearly all of our questions. That's not helpful when you're looking for a quick and easy answer – you spend time trying to find what you need in the community and if you come up empty you have to submit a support ticket. Our customer success manager in 2022 is AMAZING. Shout out to [SENSITIVE CONTENT]. She is helping us get through any obstacle that comes our way as we prepare for our move to Manchester. It's really incredible how good customer service goes a LONG way in determining your overall perception of the product.
There are many great out-of-the-box landing page widget options and a decent wysiwyg page editor that allows for customization. You can generally accomplish what you want to do – but there might be some random workarounds you need to do to get there. They have a great support team that can help you accomplish your goals if you can't figure it out on your own. Once you're familiar with the product you can do a lot, and with ease - but there is a steep learning curve to get to that point. It looks like Manchester provides some easier and cleaner options, which is also good. (We're currently migrating from Dallas to Manchester.)
Search functionality is the biggest complaint we receive from our users. You can do things to improve search, like add best bets and keywords, but our teammates expect a Google search and that is not achievable in our experience.
A solid choice for running your intranet
Kommentare: Using Interact has created a true central hub for our business that is spread across the country -- 30 offices and many employees working from home. The platform is easy to use, both as a user and as an admin. Users can jump right in and find what they need and admins only need a bit of training to get started. I've found Interact's customer support helpful, and our current rep is extremely proactive in helping us continue to build our site and try new tools.
Interact is a great choice to run an intranet that is user-focused without the need for IT staff or developers. The content management platform is easy to learn and posting content is simple. Plus, the site looks like a real website, not a sharepoint or IT site. We love the megamenu and search capabilities.
Like any pre-built product, you can't do everything you want -- but the tradeoffs have been worth it. We've experienced some challenges in the eight years of being with the product (random bugs, etc.) but they are typically updated fairly quickly.