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seit 15 Jahren bei der Softwareauswahl

Was ist Purplepass Ticketing?

Umfassende cloudbasierte Ticketing-Plattform für Online-Presale, Marketing, gedruckte Tickets und Armbänder, soziale Medien und eine Reihe von Ausrüstungsoptionen zum Haustürverkauf und zum Scannen von Tickets. Egal, ob du ein Zentrum für darstellende Künste verwaltest, große Festivals, kleine Veranstaltungen oder eine Spendenaktion organisierst – Purplepass gibt dir alles an die Hand, was du für eine einfache und erfolgreiche Veranstaltung benötigst.

Wer verwendet Purplepass Ticketing?

Veranstalter*innen, Promoter*innen, Veranstaltungsorte, Produktionsunternehmen

Purplepass Ticketing Software - 1
Purplepass Ticketing Software - 2
Purplepass Ticketing Software - 3
Purplepass Ticketing Software - 4
Purplepass Ticketing Software - 5

Du bist nicht sicher, ob Purplepass Ticketing das Richtige ist? Mit einer beliebten Alternative vergleichen

Purplepass Ticketing

Purplepass Ticketing

4,9 (223)
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Purplepass Ticketing

Durchschnittliche Bewertung

Gesamt
4,9
Benutzerfreundlichkeit
4,8
Kundenservice
5,0
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
90%
4
8%
3
2%
Caroline
Caroline
Audience Services Technician in USA
Verifizierter Nutzer auf LinkedIn
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Flexible ticketing solution for third party rentals

5,0 letztes Jahr

Kommentare: Before 2020 we allowed our rental clients to ticket their own events with whichever platform they chose. But when the pandemic hit, we needed a way of better controlling patron access to our venue. We also wanted the ability to socially distance patrons and to produce livestreamed and hybrid events in order to continue with our business while attendance was limited. PurplePass ticked all these boxes for us and gave us a great deal. It's been a great way for us to streamline our rental events, while still allowing our clients to have some element of control. Even after 2+ years of using the software, the team at PurplePass continue to be responsive to any challenges we are experiencing and make us feel valued.

Vorteile:

We are primarily a rental facility, and wanted to allow our community partners to have limited control over their events. With PurplePass' ability to add other users as a "partner," our clients can edit their event pages, view ticket sales and email customers- but all our events are streamlined under our Chabot PAC umbrella. We can also offer clients the ability to use PurplePass as their merchant account or to use their own merchant account for even more flexibility.

Nachteile:

As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which can be inconvenient. Luckily, our PurplePass rep, Gabriel, continues to be responsive to any challenges we experience, always coming up with new suggestions for ways to meet client expectations and passing our feedback along to the development team.

Chris
Treasurer in USA
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Stage 62 and Purplepass

5,0 letztes Jahr

Kommentare: As a community theater, our lifeblood is ticketing. PurplePass's system has made it easy to host events and shows with a reliable ticketing site that doesn't cost our patrons an exorbitant fee.

Vorteile:

We searched many ticketing services while looking for a new provider. PurplePass has some of the most competitive prices around. Their customer service is very responsive, and our representative is always willing and able to help us. The design of the site is easy to navigate. Our events are easy to incorporate right into our existing website.

Nachteile:

We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. It would be helpful for the purchased seats to appear in a seating chart format on the back end. Neither of these is a deal breaker, and we are certainly getting used to using the new system.

Antwort von Purplepass

letztes Jahr

Regarding your desire to view purchased seats on the seating chart, you are already able to do this. Log into your account and click on the "Map" button for your event. This loads the seating map manager for your event where you can manage holds and notes. You are able to click any sold seat on the map to see the full order details of that customer including all other seats in that order.

Jason
Operations Supervisor in USA
Museen & Institutionen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing! Best ticketing service I've ever used!

5,0 vor 2 Monaten Neu

Kommentare: Purplepass has allowed us to pre-sell and keep track of tickets like never before. It used to take 30+ minutes to get people through the door at the start of an event, but with Purplepass we can accomplish that in under 10 minutes.

Vorteile:

Purplepass Ticketing is simply the best ticketing software I've ever used or experienced. It's super easy top setup events, and you have more options than you could ever need to fine tune your event. The website integration is easy, and if you run into any issues whatsoever, the customer service team is fantastic! We've switched over to running every event through Purplepass, it's just that good.

Nachteile:

The backend UI takes a little bit to learn, I think it could be a little bit more user friendly. That being said, the customer service team is very helpful in assisting you.

Jen
Marketing Director in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Purplepass Ticketing Review

3,0 vor 6 Jahren

Vorteile:

Customer service was fantastic - I worked with one of the customer rep, he was responsive and super helpful! I had a unique ticketing need for a multi-day film festival and he was able to help me figure out a variety of ticketing solutions for a complex project.

Nachteile:

The only negatives would be with the ease of using the platform. It's a complicated back end, difficult to figure out where things are to make updates without having a customer service rep support. For a complex project this is not going to be a self-serve platform.

Antwort von Purplepass

vor 6 Jahren

Thanks for your feedback! We're delighted to hear you were very happy with the support, features, and value of the service. However, I see you had a less-than-stellar experience with the ease of use so we would like to address this. Your film festival was uniquely complex in its requirements, that¿s for sure! I'm glad we were easily able to support these complex requirements and even helped every step of the way from building the events to assisting with managing them. From what we heard after the event, everything went very smoothly and the entire setup was successful! So that is fantastic news! We understand it was probably a lot to absorb at one time using a completely new system for an unusually complex event which had several unique requirements. As you mentioned, we were there every step of the way to help and guide you through the process. We appreciate your business and look forward to next year. Since everything is built and ready to go, it will be a breeze.

Jill
Treasurer in USA
Musik, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Purple Pass is great to work with!

5,0 vor 2 Monaten Neu

Vorteile:

Their customer service is excellent! They always respond quickly to questions, and on a couple of occasions went above and beyond to help me with coding issues.

Nachteile:

We have liked everything so far! No cons yet.