Wer nutzt diese Software?

event organizers, promoters, venues, production companies

Durchschnittliche Bewertung

109 Bewertungen
  • Gesamt 5 / 5
  • Bedienkomfort 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Purplepass
  • https://www.purplepass.com
  • Gegründet 1998

Über Purplepass Ticketing

Full scale cloud-based ticketing platform for online presale, marketing, printed tickets and wristbands, social media, and an array of equipment options for selling at the door and scanning tickets. Whether you manage a performing arts center, organize massive festivals, host small events, or you are putting on a fundraiser, you will have everything you need for an easy and successful event through Purplepass

Purplepass Ticketing Funktionen

  • Bestätigung / Erinnerungen
  • Marketing-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Promotion in sozialen Medien
  • Rabatt-/ Gutscheinmanagement
  • Teilnehmer-Management
  • Veranstaltungskalender
  • Wartelisten-Management
  • Website-Management
  • Berichterstattung / Analyse
  • Daten-Import / -Export
  • Datensynchronisation
  • Drucken von Abzeichen
  • Gästelisten-Management
  • Gästelisten-Suche
  • Kartenverkauf
  • Lead-Erfassung
  • Multi-Eventmanagement
  • QR-Code
  • Segmentierung der Teilnehmer
  • Abzeichen-Management
  • Aussteller- / Lieferanten-Management
  • Block-Management der Räumlichkeiten
  • Freiwilligen-Management
  • Gamifikation
  • Hochzeiten / Feiern
  • Kartenverkauf
  • Konferenzen/Tagungen
  • Promotion in sozialen Medien
  • Sponsoren-Management
  • Teilnehmer-Management
  • Umfragen & Feedback
  • Barcode / Tickets scannen
  • Berechtigungsnachweis-Management
  • CRM
  • Freiwilligen-Management
  • Kartenverkauf
  • Künstlermanagement
  • Lieferanten-Management
  • Personal-Planung
  • Transportmanagement
  • Vertragsmanagement
  • Allgemeine Anerkennung
  • Barcode / Tickets scannen
  • Fundraising-Management
  • Kartenverkauf vor Ort
  • Kartenverkauf-Vermittlung
  • Kiosk-Kartenverkauf
  • Konzessionsmanagement
  • Kundendatenbank
  • Mobiler Kartenverkauf
  • Online-Kartenverkauf
  • Reservierte Plätze
  • Saisonkarten
  • Tageskasse-Management
  • VIP & Rabattkarten
  • Veranstaltungsmanagement
  • Verkaufspunkt POS
  • Zuhause drucken

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Die hilfreichsten Reviews für Purplepass Ticketing

The software was easy to use and intuitive. Customer service was exemplary!

Mit Google übersetzen Bewertet am 18.6.2018
Selene Muldowney
Publisher/Show Manager
Scuba H2O Adventures Show/Scuba Watersports Expo
Medienproduktion, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: asdf
5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy to use, functionality, competitive price, friendly and responsive reps.

Vorteile: Flexible and easy to use software and hardware. All inclusive package options at price points we can pick. Customer service was reliable and we always had all our questions answered - if an answer was unavailable then our rep made sure to find a solution we could work with. Inexpensive and extremely competitive. We have used other software from competing vendors and honestly would recommend PurplePass before recommending other software. Lots of great programming options based on our individual needs and not so overly complicated that we need an IT degree to manipulate the software - that is the bonus! Our rep, Gabriel, was great to work with and responsive to our sometimes wacky questions.

Nachteile: We really liked the software as it is very competitive to other programs available on the market. The only two drawbacks we found include integration onto websites - it doesn't allow the user to stay on the website - it kept forwarding to PurplePass url. Perhaps this is due to our website software - WIX- but that was slightly annoying for our users. The other drawback is really more of a suggestion - while the software is easy to use and the search functions are great - there was not enough promotions by PurplePass for the events listed. It would be great to have a calendar of upcoming events promoted through social media or on the site itself - we found we had to "search" for our event and thought it would be a better selling point for PurplePass to offer "promotions" on the site and suggested events. Target market on social media for example.

Antwort des Softwareanbieters

von Purplepass an 21.6.2018

Hi,

Thanks for your great feedback! It's very much appreciated :)

Regarding your concern about the integration, we offer a fully embedded ticket widget which allows the customer to purchase directly on your website without ever having to be redirected off of your site.

Wix is a bit challenging in that they are VERY strict with outside code. They allow it but they encapsulate it within an iFrame. We do have a "High Compatibility" version of our widget which is designed to address this exact issue.

For your next event, we will be sure to work with you on embedding the proper widget code so it works absolutely beautifully!

- Purplepass

Purplepass has been awesome and had enhanced our event to be alot more effecient!

Mit Google übersetzen Bewertet am 18.7.2018
Julia Kiili
Sales Division Lead
Naturally Plus USA
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: asdf
4/5
Gesamt
5 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The scanners were easy to use. Since most our staff have personal iphones it was easy to use. The reporting tools is awesome because it shows a breakdown of the sales and fees which is easy to read. I like there is an option to do a seating chart and assigned seating. Also being able to make our event personalized on purplepass.

Nachteile: The app felt limited. If we wanted to scan we could only be on the "scanning mode", if we had a walk-in attendee that needed to purchase a ticket we had to remember to change modes. I didnt like the fact that I could not see a list of all attendees admitted. Not being able to add notes on ticket holders so staff that are scanning attendees into the event are alerted when someone has a notation on their ticket

Antwort des Softwareanbieters

von Purplepass an 22.7.2018

Hi Julia,

Thanks for the great feedback! Happy to hear you enjoyed our service!

I wanted to respond to your concerns regarding the app. Yes, you can scan and sell tickets on the same device but it does require you to change switch between Scan Mode and Sell Mode. The reason is when the device is in Scan mode, everything is focused around high-speed scanning. We recommend using our scanners to scan and our iPad Mobile Box Office terminals or web-based box office for selling/checking in guests. This will allow our scanning staff to focus 100% on admitting guests full speed and your selling staff can focus on selling. If you prefer one person do both, then our iPad terminals are probably best as you can easily check in guests from "Search Orders" while in sell mode.

As for not seeing the list of attendees checked in, all of that is available in your main account's reporting tab.

Lastly, about putting alerts for scanned tickets, GREAT IDEA! I will share with the team.

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