Purplepass Ticketing
von Purplepass
Wer nutzt diese Software?
event organizers, promoters, venues, production companies
Durchschnittliche Bewertung
151 Bewertungen- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
Produktdetails
- Kostenlose Version Ja
- Kostenlose Testversion Ja
-
Einsatz
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
-
Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Online
Angaben zum Hersteller
- Purplepass
- https://www.purplepass.com
- Gegründet 1998
Über Purplepass Ticketing
Full scale cloud-based ticketing platform for online presale, marketing, printed tickets and wristbands, social media, and an array of equipment options for selling at the door and scanning tickets. Whether you manage a performing arts center, organize massive festivals, host small events, or you are putting on a fundraiser, you will have everything you need for an easy and successful event through Purplepass
Purplepass Ticketing Funktionen
- Bestätigung / Erinnerungen
- Marketing-Management
- Online-Anmeldung
- Online-Zahlungen
- Promotion in sozialen Medien
- Rabatt-/ Gutscheinmanagement
- Teilnehmer-Management
- Veranstaltungskalender
- Wartelisten-Management
- Website-Management
- Berichterstattung / Analyse
- Datenimport/-export
- Datensynchronisation
- Drucken von Abzeichen
- Gästelisten-Management
- Gästelisten-Suche
- Kartenverkauf
- Lead-Erfassung
- Multi-Eventmanagement
- QR-Code
- Segmentierung der Teilnehmer
- Barcode / Tickets scannen
- Berechtigungsnachweis-Management
- CRM
- Filmplanung
- Freiwilligen-Management
- Für Filmfestivals
- Für Musikfestivals
- Gästeakkreditierung
- Künstlermanagement
- Lieferanten-Management
- Personal-Planung
- Transportmanagement
- Vertragsmanagement
- Angebotsmanagement
- Barcode / Tickets scannen
- Kartenverkauf vor Ort
- Kartenwiederverkauf
- Kiosk-Kartenverkauf
- Konzessionsmanagement
- Kundendatenverwaltung
- Mitarbeitermanagement
- Mobiler Kartenverkauf
- Online-Kartenverkauf
- Saisonkarten
- Sitzplan
- Ticket-Reservierungen
- Verkaufspunkt POS
- Website-Management
- Zuhause drucken
Empfohlene Produkte
Die hilfreichsten Reviews für Purplepass Ticketing
The software was easy to use and intuitive. Customer service was exemplary!
Bewertet am 18.6.2018
Kommentare: Easy to use, functionality, competitive price, friendly and responsive reps.
Vorteile: Flexible and easy to use software and hardware. All inclusive package options at price points we can pick. Customer service was reliable and we always had all our questions answered - if an answer was unavailable then our rep made sure to find a solution we could work with. Inexpensive and extremely competitive. We have used other software from competing vendors and honestly would recommend PurplePass before recommending other software. Lots of great programming options based on our individual needs and not so overly complicated that we need an IT degree to manipulate the software - that is the bonus! Our rep, Gabriel, was great to work with and responsive to our sometimes wacky questions.
Nachteile: We really liked the software as it is very competitive to other programs available on the market. The only two drawbacks we found include integration onto websites - it doesn't allow the user to stay on the website - it kept forwarding to PurplePass url. Perhaps this is due to our website software - WIX- but that was slightly annoying for our users. The other drawback is really more of a suggestion - while the software is easy to use and the search functions are great - there was not enough promotions by PurplePass for the events listed. It would be great to have a calendar of upcoming events promoted through social media or on the site itself - we found we had to "search" for our event and thought it would be a better selling point for PurplePass to offer "promotions" on the site and suggested events. Target market on social media for example.
Antwort des Softwareanbieters
von Purplepass an 21.6.2018
Hi,
Thanks for your great feedback! It's very much appreciated :)
Regarding your concern about the integration, we offer a fully embedded ticket widget which allows the customer to purchase directly on your website without ever having to be redirected off of your site.
Wix is a bit challenging in that they are VERY strict with outside code. They allow it but they encapsulate it within an iFrame. We do have a "High Compatibility" version of our widget which is designed to address this exact issue.
For your next event, we will be sure to work with you on embedding the proper widget code so it works absolutely beautifully!
- Purplepass
Purplepass has been awesome and had enhanced our event to be alot more effecient!
Bewertet am 18.7.2018
Vorteile: The scanners were easy to use. Since most our staff have personal iphones it was easy to use. The reporting tools is awesome because it shows a breakdown of the sales and fees which is easy to read. I like there is an option to do a seating chart and assigned seating. Also being able to make our event personalized on purplepass.
Nachteile: The app felt limited. If we wanted to scan we could only be on the "scanning mode", if we had a walk-in attendee that needed to purchase a ticket we had to remember to change modes. I didnt like the fact that I could not see a list of all attendees admitted. Not being able to add notes on ticket holders so staff that are scanning attendees into the event are alerted when someone has a notation on their ticket
Antwort des Softwareanbieters
von Purplepass an 22.7.2018
Hi Julia,
Thanks for the great feedback! Happy to hear you enjoyed our service!
I wanted to respond to your concerns regarding the app. Yes, you can scan and sell tickets on the same device but it does require you to change switch between Scan Mode and Sell Mode. The reason is when the device is in Scan mode, everything is focused around high-speed scanning. We recommend using our scanners to scan and our iPad Mobile Box Office terminals or web-based box office for selling/checking in guests. This will allow our scanning staff to focus 100% on admitting guests full speed and your selling staff can focus on selling. If you prefer one person do both, then our iPad terminals are probably best as you can easily check in guests from "Search Orders" while in sell mode.
As for not seeing the list of attendees checked in, all of that is available in your main account's reporting tab.
Lastly, about putting alerts for scanned tickets, GREAT IDEA! I will share with the team.