Wer nutzt diese Software?

Reinigungsdienstleistungen, die ihre Unternehmen zeitsparend verwalten und gleichzeitig schneller wachsen wollen.

Durchschnittliche Bewertung

49 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 49,00 $/Monat
    Preisinformationen
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ZenMaid
  • http://www.zenmaid.com
  • Gegründet 2013

Über ZenMaid Software

ZenMaid wurde im Jahr 2013 von ehemaligem Reinigungsservice-Besitzern entwickelt, die ihr Unternehmen in weniger als eine Stunde pro Tag mit Hilfe von speziell entwickelten Technologien verwaltet haben. Unser Ziel ist es, mehr zu tun, als dir mit deinem Zeitplan und Unternehmen zu helfen, nämlich dich beim Aufbau deines Zimmerservices ohne zusätzliche Arbeit zu unterstützen. Unsere Kunden erleben, nachdem sie sich mit unserem Service verbunden haben, schnell weniger No-Shows, haben besser informierte Mitarbeiter und zufriedenere Kunden, die viel eher dazu bereit sind, dich an Neukunden weiterzuempfehlen.

ZenMaid Software Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Job-Management
  • Kundendienst-Historie-Nachverfolgung
  • Kundenmanagement
  • Lohn- und Gehaltslisten-Management
  • Mobiler Zugriff
  • Routing
  • Terminplanung
  • Versandmanagement
  • Wiederkehrende Termine

Die hilfreichsten Reviews für ZenMaid Software

SIMPLY BRILLIANT!! AMAZING PRODUCTIVITY BOOSTER!

Bewertet am 12.9.2015
Seth K.
Owner
Verbraucherdienste
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Nachteile: I have tried over 5 different software systems for the past 3 years as we have been growing. NONE of them do what this does for our company. You cannot beat this system if you own a residential or commercial cleaning company-or any service related business for that matter. We are so happy to have found one system that does it all, and so easy to use.

Zenmaid to the rescue!

Bewertet am 21.8.2018
Julie H.
Owner
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Zenmaid has been a saviour for my business and personal life. Zenmaid takes care of alot of tasks i used to waste time on. Once a clients information is set up, the email confirmations go out, then reminders, as well as work orders for staff. After a few weeks of not hearing from clients, it will even send an email asking them to come back. I'm able to go on vacations for weeks without having to worry about my business fuctioning without me. Thank you ZENMAID!!! Now I can't picture my life without you!!

Vorteile: Having all my info in a databae that's easily accessible. The reminders and emails so clients won't forget appointments or have no escuse to do so.

Nachteile: Ipad app has minimal function. However i know an update just launched so i have to check it out. I'd like the girls to be able to check their future schedule on there.

Antwort des Softwareanbieters

von ZenMaid an 22.8.2018

Thanks for the kind words, Julie!

The mobile apps on iPhone and Android are still works in progress and we'll definitely be adding to them as we go. The cleaners can already see into the future however they have to do so day by day which is what you're referring to here, I think. That's changing next month and we'll be adding more functionality for you, the owner! :-)

Better than the "big guys"

Bewertet am 27.11.2018
Lucinda W.
Owner
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The owner and his team try their best to deliver a maid-industry specific software solution and generally do very well.

Vorteile: I liked how when I was creating a new client or scheduling n appointment, it was off to the right like a sidebar and that allowed me to view the entire calendar while creating the appt. Easier to use than the "big guys" like Housecall Pro or mHelpDesk.

Nachteile: The schedule for multiple employees was not lined up nicely so that I could easily see where there are openings in the schedule for a new client. Very scattered and too much like using google with multiple calendars. I'm not going to pay to look at a schedule that is just like google's FREE version.

Antwort des Softwareanbieters

von ZenMaid an 3.12.2018

Thanks for taking the time to review us, Cindy!

You are absolutely right! Our calendar does look like a view option in Google Calendar which is exactly what we were going for in ZenMaid. Google Calendar is super user friendly, and anyone can use it without a learning curve. We purposely wanted to mimic that.

Where ZenMaid shines light years beyond Google Calendar (and our paid competition) is all the things that happen once the appointment is booked that no other free option can provide, and that makes us worth paying for.

For example, a dedicated app that sends alerts , texts, and notifications to cleaners. And to customers updating them of statuses such as clock in times and arrival times. We have a full payroll system and marketing automations. Really - a list too long for this response.

Back to the Google Calendar comment - we actually offer other calendar views that are designed for maid services as they grow because everyone has different preferences :-)

AMAZING! HUGE PRODUCTIVITY BOOSTER!!

Bewertet am 12.9.2015
Seth K.
Gastgewerbe
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Vorteile: Everything about this system has been a dream come true for our business

Nachteile: None noted so far. The system is what we had been searching for the past 5 years in business!

Antwort des Softwareanbieters

von ZenMaid Software an 17.9.2015

Thanks Seth, much appreciated!

Love the User Interface! So easy to use, easy to train, fast, full of automation!

Bewertet am 15.6.2016
Julie M.
Owner
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We switched to Zenmaid from another online platform that was slow and prone to crashing leaving us without our customer data and schedule! We NEVER had that problem with Zenmaid. It is clean and simple and reliable with some very cool automation features that we loved.

Vorteile: I love the email reminders and follow ups that it automatically sends the customer based on their scheduled cleaning! We also love the calendar view that makes it so easy to see who is cleaning which house. It's also easy to change the appointment right on the same screen. No switching from one tab to another to perform a task. It's all possible from the same screen in most cases.

Nachteile: Can't think of anything that ever frustrated us. There may be some features that some businesses would like, but we love the program just the way it is. But we really appreciate how responsive the Zenmaid team is when we have a request for a new feature. They are always improving the product.

Antwort des Softwareanbieters

von ZenMaid an 15.6.2016

Thanks for the kind words, Julie :-)

Lies weitere Bewertungen