Wer nutzt diese Software?

Designed for medical practices, groups, hospitals of all sizes, it is patients case management tool that helps automate front office tasks and streamline processes to manage high patient load.

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.8/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.8/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4.8/5

Produktinformationen

  • Startpreis 150,00 $/Monat
  • Preisinformationen Comprehensive suite of services with the option to select a la carte.
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Simple Interact
  • http://www.simpleinteract.com
  • Gegründet 2013

Über Simple Interact

Simple Interact is a cloud-based front office automation solution which helps healthcare providers acquire and retain more patients, while also automating repetitive tasks to efficiently service a high patient load. We address front office concerns such as: Online Reputation, HIPAA Compliant Patient Intake Forms, Effective Marketing of ancillary services, and Patient Engagement including Automated Reminders. Our motto: More Patients. Less Paperwork.

Simple Interact Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Verfolgung
  • Behandlungsplanung
  • Beurteilungs-Notizen
  • Eignungs-Überprüfung
  • Empfehlungs-Management
  • Falllisten-Management
  • HIPAA konform
  • Kalenderverwaltung
  • Kandidaten-Identifikation
  • Patientenakten
  • Patientenakten-Aufzeichnungen
  • Betten-Management
  • Echtzeit-Berichterstattung
  • Entlassungsmanagement
  • Historische Berichte
  • Patienten-Standort-Nachverfolgung
  • Patientenfluss-Management
  • Patientenüberwachung
  • Wartezeit-Nachverfolgung
  • Zulassungsmanagement
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Elektronische Rezepte
  • HIPAA konform
  • Inventarverwaltung
  • Medizinische Terminplanung
  • Mehrere Büros
  • Mehrere Ärzte
  • Patienten-Terminplanung
  • Patientenabrechnung
  • Patientenakten
  • Patientenportal
  • Patientenregistrierung
  • Reklamationsabwicklung
  • Überprüfung der Versicherungsberechtigung

Die hilfreichsten Reviews für Simple Interact

Best customer service and quality work

Bewertet am 18.6.2019
Brissa P.
Director of Operations
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The reps are awesome. His tech is extremely knowledgeable and helpful. He always answers my questions, or finds the answer. He goes above and beyond. Another customer service rep was the sweetest and our employees can always count on her to assist with any questions. And of course, they are the best. We've been lucky enough to work with him since the beginning and are grateful for where he has taken the practice with Simple Interact. We look forward to continued relationship with SI!

Vorteile: We really appreciate how customizable the platform is. They really allowed the software to work WITH us, which was such a huge asset to us. We spent hours to create exactly what we needed, and SI didn't hesitate to get us what we needed.

Nachteile: At this point, we have everything we need for our practice. We do not have any cons.

Antwort des Softwareanbieters

von Simple Interact an 22.6.2019

Thank you for the wonderful review! It's always a pleasure working with you and your staff!

feedback review

Bewertet am 18.6.2019
Christie G.
Front Desk Check Out
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: generally good- still needs some work

Vorteile: I like that we have the capability to transfer all patient info into our emr
I like that it sends the reminders to the patients, so that we may have more time to focus on checking in, checking out, and preparing for future patients

Nachteile: as much as i like the feature that you can transfer all info to our emr, we cant use it because it changes the areas that we have already filled out manually, causing bigger problems-- so we do not get to use that feature
And, for some reason, when searching for a pt's forms, you have to look at the previous date on simple interact to find it-- there are just still a few kinks that make it a nuisance

Antwort des Softwareanbieters

von Simple Interact an 22.6.2019

Thank you for your feedback. We will reach out to you directly to understand the specific issue you are facing and see if there is a way to alleviate it. We are always looking to make patient and staff experience as seamless as possible.

Great Product

Bewertet am 8.7.2019
Bryan M.
Director of Strategic Projects
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The product is great, easy to use, and the team is easy to work with.

Nachteile: We would really like to see a version that is mobile compatible. We receive a lot of feedback from people suggesting they would be more likely to fill out paperwork in advance if they were able to complete it on a smart phone.

Antwort des Softwareanbieters

von Simple Interact an 19.7.2019

Thank you for sharing your positive feedback and your concern. There is actually no technical constraint on allowing form filling on mobile devices. While we allow form filling on tablets, we intentionally have not allowed it on phones. We feel phones are great for data consumption but not ideal for data entry, especially when a lot of forms are involved. We want to avoid patient frustration by making them go through a non-ideal form filling experience. Having said that, if a form packet has very few forms, perhaps it makes sense to allow form filling on phones as well. We are looking into making this happen.

Good patient portal but could be better.

Bewertet am 5.7.2019
Bill K.
Front desk coordinator
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The fact that it is electronic and patients have their own portal.

Nachteile: There have been a lot of crashes when patients fill out their paperwork. Also there needs to be an easier way for the providers to manually send patients information. Instead of it being computer/system based.

Fantasic Tool to Oversee Customer/Patient services

Bewertet am 26.11.2018
A.j. V.
Director of Marketing
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The ease of use for us and for the patient. The simple survey allows the patient to answer key customer/patient services questions easily and quickly from their phone or PC. By allowing the patient to give their feedback on their experience within our organization has been so valuable and has given us the opportunity to reach out to those patients that may have had a fantastic experience with us and to those that had a less than optimal experience with us.

Nachteile: Any Cons that were encountered were quickly resolved by their team within a few days to give us the most optimal experience. We required things that were not normally done and with the high volumes and multiple locations we have it created a challenge for them but everything was resolved quickly.

Antwort des Softwareanbieters

von Simple Interact an 28.11.2018

Thank you AJ! We love being part of your forward-thinking organization that understands the importance of patient satisfaction and online reputation.

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