Moxo

Great FREE Business Communication Tool

Kommentare: Communication is available through many different "Conversations" on the message boards. Our business builds pools, so each conversation is a different job name. Each conversation/job has it's own pictures or files related to it. We are able to invite many different people to join the conversation via email. This communication software is by far the most advanced communication platform available for a free 90 day conversation window.

Vorteile:

The best thing about moxtra is the word FREE. Of course, this free version comes with limitations, but for construction jobs that should take anywhere between 30-60 days, the 90 day limit the free version sets is perfect!

Nachteile:

The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up. The pictures are backed up, but the conversation surrounding the pictures and information is lost.

Efficient, intuitive, and robust!

Kommentare: Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from [sensitive content hidden] She has been invaluable in our success with the Moxo platform.

Vorteile:

What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins.

Nachteile:

I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management.

Not happy

Vorteile:

Seems to do what it needs to do, can transfer files, save files, communicate with clients

Nachteile:

Pricing is kept hidden and secretive. They don't list it, won't disclose it, wont' discuss it and keep trying to avoid it until they sell you on everything they want to know about you. really ridiculously hidden. I played with the product for a client of mine and it was nothing spectacular, and a little hard to use. branding and setting up their personal site took longer than expected.

A business communication made friendly and resourceful.

Kommentare: It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product.

Vorteile:

Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use.

Nachteile:

Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time.

Communicate Better with Moxtra

Kommentare: With our large team of construction workers, we are able to use Moxtra to effectively keep up with each job that we are working on. Being in the pool industry, we work on up to 10 jobs at a time. By being able to add pictures, files, and chat with the team, we can effectively relay everything needed with everyone without having to use multiple channels of communication

Vorteile:

This software is free to use! The best feature is the fact that you can share documents and pictures along with conversation. With this software, multiple users are able to communicate from the convenience of their cell phones.

Nachteile:

The only downside to the software is that each conversation, "Group Chat," has a 90 day window. If someone added a message from more than 90 days ago, that message is no longer able to be viewed by anyone in the group. The files remain, while the chat does not.