Smokeball

SmallLaw Review

Kommentare: Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.

Vorteile:

1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more! 2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline).

Nachteile:

1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it. 2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us. 3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent.

One Year Later

Kommentare: Overall, the experience has been excellent. Other than the mobile application leaving much to be desired, the desktop-based application has been fantastic. They offer a wide variety of functionality, and their technical development team has been incredibly helpful in responding to our communications with them. There is so much good to be said about the product offered. Having seen a number of other practice management solutions, nobody else comes close to the full functionality of Smokeball for most practice areas.

Vorteile:

Smokeball is an incredibly easy platform to use, and is a true "all in one" platform for practice management.

Nachteile:

Smokeball's mobile application needs serious work.

Do not use

Kommentare: Negative. Use MyCase instead. The year commitment was unbearable.

Vorteile:

Not much. It wasn’t special and it costs too much

Nachteile:

The annual contract and the refusal of the staff to listen to my complaints.

Great Product

Kommentare: I have used multiple case management systems in the legal field. I have found that Smokeball has been the best program to us. It does take some adjustment, but so does anything. I think is the easiest program to use and track your information in files as well as being able to sync easily to the file.

Vorteile:

I like how user friendly the program is. It is also able to be downloaded to your phone, which is very convenient as a lot of business are on the go. It has a lot of features that are available base on any business use.

Nachteile:

There is really nothing that has come up for me as a dislike.

Never Practice Without It

Vorteile:

Complete end to end practice management solution. Fantastic tech support and client account managers. Constantly improving the product for users. Actually does legal template automation (caption and proof of service etc) as opposed to Clio.

Nachteile:

Cost of entry seemed very steep on 3-year contract basis. Because Smokeball integrates with all accounting processes except for operating accounts payable there is a great deal of work to get it stood up. Both of these hurdles are surmountable and worthwhile given the excellent product and service.