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Was ist Smokeball?

Smokeball, die cloudbasierte Produktivitätssoftware für Jurist*innen zur Verwendung auf PCs, erfasst automatisch die Zeit und deine Aktivitäten für dich auf. Smokeball bietet vollständige Abrechnungsfunktionen, eine branchenführende Dokumentenautomatisierungsbibliothek mit über 14.000 Rechtsformularen, Daily Digest, gemeinsam genutzte Kalender, leistungsstarke Integrationen und eine robuste mobile App. Unabhängig davon, ob du basierend auf Stundenbasis, auf Festpreis oder auf Erfolg abrechnest, bietet Smokeball dir die Erkenntnisse, die du für eine erfolgreichere Anwaltskanzlei benötigst.

Wer verwendet Smokeball?

Nicht vom Anbieter bereitgestellt

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Bewertungen über Smokeball

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
83%
4
13%
3
2%
2
1%
1
1%
Nicole
Nicole
Paralegal in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paralegal review

5,0 letztes Jahr

Vorteile:

My firm has used Smokeball for over 5 years. Every employee at the firm uses Smokeball daily, even those that would consider themselves to be less tech savvy. Smokeball has a number of features that I personally use daily, including an integrated feature through InfoTrack that allows me to easily electronically file pleadings directly from my matter. We have also created forms and templates that make generating pleadings and documents so easy without spending time messing with formatting. The customer support is always available to assist if I have any questions. They also have the ability to "remote in" on my computer to take care of any behind the scenes techy things that I don't know how to do myself.

Nachteile:

The pros far outweigh the cons. I feel like there are always updates rolling out, so once we work through the bugs, Smokeball works seamlessly for exactly what we need it to do.

Antwort von Smokeball

letztes Jahr

Nicole, it's so great that your firm finds Smokeball easy to use and is leveraging the powerful automation features and integrations. Thanks for your great review!

Stephanie
Paralegal in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SB is the all in one software that you need!

5,0 vor 6 Monaten

Kommentare: The law office I work at started using Smoke Ball about 5 years ago. I was hesitant at first because there's a lot to it and change is hard. Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Smoke Ball has local & state court forms that pull the information from the client matter and add it to the documents for you. They can also create your own documents for you. For example, if there is a certain letter or form that you use, they will create it.
It is also very easy to e-file documents with the integration of Info Track. I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.

Vorteile:

I love that SB is able to be integrated with other programs that we already use, for example Family Law Software.

Nachteile:

The fact that if an email is sent to more than one of us in the office, it does save both emails in the client matter. I wish it would just save one to make finding emails easier.

Antwort von Smokeball

vor 6 Monaten

Stephanie, we're so glad that Smokeball is the all-in-one platform making your work easier and more efficient. We're continuously adding new integrations and functionality to make case management easier. Thanks for your 5-star review!

Patrick B
Owner in USA
Anwaltskanzlei, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Do not use

3,0 vor 11 Monaten

Kommentare: Negative. Use MyCase instead. The year commitment was unbearable.

Vorteile:

Not much. It wasn’t special and it costs too much

Nachteile:

The annual contract and the refusal of the staff to listen to my complaints.

Antwort von Smokeball

vor 11 Monaten

We’re sorry to hear that your experience has been anything less than excellent, Patrick. In our 10+ years in business, we've rarely gotten this type of feedback. After receiving your inquiry about the contract term, our team reached out to see what issues you were facing but did not get a reply. Our goal is to deliver an excellent product and fantastic client service to help you run your best firm. We'd love to work with you to ensure you still have this experience as a Smokeball client. Your account manager will reach out to you shortly. Again, we apologize that your initial expectations did not align with your current experience and are eager to bring those two into alignment.

Alla
manager in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Cant live without Smokeball!!!

5,0 vor 3 Monaten

Kommentare: Love everything about it, customer service is great too!!!

Vorteile:

Absolutely everything! Very easy to use!

Nachteile:

Price is a little high but I would not be able to work with out it now.

Antwort von Smokeball

vor 2 Monaten

So glad you're loving Smokeball, Alla! We're here for you and appreciate you.

Maureen
Senior Paralegal in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Smokeball is FANTASTIC!

5,0 vor 5 Monaten

Kommentare: I highly recommend Smokeball to any law firm looking for a way to consolidate numerous software programs into one comprehensive system. It has increased my productivity by at least 30%! Being able to move between Word, Outlook, Smokeball and interoffice correspondence is seamless. Plus, the support team is extremely knowledgeable and wonderful to work with - response time on issues is fantastic!! We've been using the system for only a couple of months and don't know how we functioned without it!

Vorteile:

Ease of use across multiple software platforms

Nachteile:

Not being able to restrict users on certain access/saving emails, etc.

Antwort von Smokeball

vor 5 Monaten

Thanks for this glowing review, Maureen! We love reading that Smokeball has increased your productivity by 30%--that's what it's all about. Our Support Team takes great pride in their response rate. We're always here for you.

Josh
Owner in USA
Anwaltskanzlei, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Smokeball--a great product and I'm not just blowing smoke.

5,0 vor 5 Monaten

Kommentare: If you want to sleep better at night, go with Smokeball.

Vorteile:

It automatically tracks your time; the document automation is fantastic; and Archie, the new AI product, looks like it's going to be a game changer. In short, it takes a lot of the worry and effort out of practicing law, and makes my life a lot easier. Also, support is fantastic.

Nachteile:

Mobile app not nearly as good as the desktop product.

Antwort von Smokeball

vor 5 Monaten

Less stress, easier life, and a sounds night sleep is truly what it's all about, Josh! So glad that Smokeball is brining peace of mind and ease to your practice and life. We appreciate you!

Amy
Managing Partner in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Highly recommend!

5,0 vor 5 Monaten

Kommentare: Great data management software with comprehensive transition plan.

Vorteile:

Almost instantly saw increase revenue from previously missed billings.

Nachteile:

Almost has too many features. Would like a list of easy tutorials by practice area to focus in on best features.

Antwort von Smokeball

vor 5 Monaten

Amy, thanks so much for your glowing recommendation! Amazing to see that you saw an almost instant increase in your revenue with Smokeball. Thanks for your feedback on tutorials! We're evolving those and in the meantime our Support and Training teams are here for you by phone, email, or online ticket.

Jill
Attorney in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Smokeball is The Best!

5,0 vor 7 Monaten

Kommentare: Fantastic experience. The cuustomer service is top notch!

Vorteile:

I love the searchabilty of Smokeball. No longer do I have to open every document to find what I am looking for.

Nachteile:

The lack of any phone messaging option with its own tab.

Antwort von Smokeball

vor 6 Monaten

Thanks so much for your Smokeball endorsement, Jill. Glad Smokeball's searchability and accessibility is making your work easier. We're always here for you!

Treyana
Attorney in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User Review

4,0 vor 2 Monaten

Vorteile:

The convenience of a well-designed data management software program.

Nachteile:

The constant updates and glitches. It is sometimes slow.

Antwort von Smokeball

vor 2 Monaten

Thanks for your review, Treyana. The updates ensure you always have access to the many new features we release. If you're experiencing glitches or any slowness, please let our support team know so they can assist you! They're very responsive. https://support.smokeball.com/hc/en-us

Dan
Attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Solid Product

5,0 vor 3 Monaten

Kommentare: Solid Product. Would recommend to any law firm.

Vorteile:

Easy Integration with Microsoft Products.

Nachteile:

Billing can be a little confusing until you get used to it.

Antwort von Smokeball

vor 2 Monaten

Thanks for your review, Dan! Appreciate your recommending Smokeball to other law firms.

Crystal
Legal Assistant in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Game-Changer for Legal Efficiency!

5,0 vor 3 Monaten

Kommentare: Smokeball has been a game-changer for managing our firm! The intuitive interface, seamless organization of case files, and powerful automation tools have significantly increased our efficiency. The customer support team is always helpful and responsive, ensuring we get the most out of the software. I highly recommend it to any legal professional looking to streamline their workflow and save time!

Vorteile:

User-friendly interface that makes managing cases and documents simple, even for those less tech-savvy. Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors. My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work.

Nachteile:

While the interface is user-friendly, the extensive features may require time and training to be fully mastered.

Antwort von Smokeball

vor 2 Monaten

Love to hear that Smokeball has changed the game when it comes to managing your firm, Crystal. We really appreciate your glowing review!

Christina
Paralegal Supervisor in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paralegal Supervisor

5,0 vor 3 Monaten

Kommentare: I am thoroughly impressed with this software! It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized. The user interface is intuitive and easy to navigate, making it a breeze to integrate into my daily routine. What truly sets this tool apart, however, is the thoughtful integration of AI features—an innovative touch that enhances both efficiency and precision. This software has exceeded my expectations in every way and has become an indispensable asset to my productivity.

Vorteile:

The pros of using Smokeball are improved organization, increased efficiency, and enhanced collaboration.

Nachteile:

The cons of using Smokeball are customization challenges at times with templates and a learning curve for new users.

Antwort von Smokeball

vor 2 Monaten

Christina, so glad Smokeball AI impresses you! We worked to ensure it was woven throughout the platform to boost efficiency and accuracy. Love hearing that the software has streamlined and organized your work so much that it's indispensable to your productivity. We appreciate you!

Alec
Legal Assistant in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smokeball Software Review

5,0 vor 3 Monaten

Kommentare: Our overall experience with smokeball has been great, and it is extremely helpful to help manage, organize and quickly access different files and needed information.

Vorteile:

We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our files. The software is easy to use and can be utilized for a vast array of functions. It is the only software that we need for file and case management, and it makes it easy to upload, and export files to any platform we need during our transactions.

Nachteile:

There is nothing I would change about smokeball. It is easy to use and provides all of the functions that we need in our office.

Antwort von Smokeball

vor 2 Monaten

Amazing to hear, Alec. Providing one platform that law firms can use to manage their cases efficiently and accurately is what we're all about! We're here for you.

Lesley
Legal Assistant in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall pleasant

5,0 vor 3 Monaten

Kommentare: My overall experience is pleasant. I understand that with these big softwares there's a lot that goes into them and they aren't always 100% to everyone.

Vorteile:

Smokeball has a lot of unique features that help keep the firm organized. You're able to input all of the information in one place and be able to find it so easily.

Nachteile:

Sometimes the syncing across all accounts isn't the best, even after closing out of the matter and reopening sometimes we're still unable to see what someone else has uploaded.

Antwort von Smokeball

vor 2 Monaten

Thanks for your review, Lesley. So glad Smokeball is helping you stay organized and work easily. If you ever have trouble with syncing, don't hesitate to reach out to our support team. We're here for you!

Michael
Owner in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Case Management

5,0 vor 11 Monaten

Vorteile:

I am delighted to share my positive experience with Smokeball, the case management system that has truly transformed the way I handle transactions in my legal practice. From the moment I integrated Smokeball into my workflow, I noticed a significant improvement in the efficiency and seamlessness of my transactions. The user-friendly interface and intuitive design make it incredibly easy to navigate through the intricacies of case management. Smokeball's comprehensive features have streamlined the entire process, allowing me to stay organized and focused on providing the best legal services to my clients. The automated tools have been a game-changer, saving me valuable time and ensuring accuracy in every transaction. The system's responsiveness and reliability have made it a trustworthy companion in my daily tasks. I appreciate the consistent updates and improvements, demonstrating Smokeball's commitment to staying ahead in the ever-evolving legal technology landscape. In summary, Smokeball has exceeded my expectations and has become an indispensable tool in my practice. I highly recommend it to fellow attorneys looking for a case management solution that not only meets but exceeds their needs.

Nachteile:

Sometimes there is a lag. Also need more resources on training to complete your own documents.

Antwort von Smokeball

vor 10 Monaten

Thanks for this 5-star review, Michael. We're thrilled that Smokeball is essential for your practice, helping you stay organized and efficient so you can deliver the best client experience. We're making some changes soon so any lag shouldn't be an issue!

Marleena
Attorney in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

<3 Smokeball Love <3

5,0 vor 3 Monaten

Kommentare: Switching to Smokeball has made my practice of law so much more organized and easier! So user friendly and so many additional tools that make it your one stop shop for case management.

Vorteile:

Extremely user friendly, and if there is anything you are unsure of, their customer service is top tier and extremely helpful.

Nachteile:

None! Once you get the hang of it everything is seamless.

Antwort von Smokeball

vor 2 Monaten

Thanks for sharing the love, Marleena! We're thrilled that Smokeball has made your work easier and more organized. We're here for you!

Sharbel
Owner in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to maneuver

5,0 letztes Jahr

Kommentare: Very good. Happy I made the change to use Smokeball for my practice.

Vorteile:

I like how easy it is to access the client's file. I do not need the hard file in order to review documents, share documents, and file documents.

Nachteile:

The fact that the free website went away. When Smokeball was initially being presented to me, it included a free website, which I used for several years. Eventually they decided to do away with the website; now I pay $100 per month for a website. AND my smokeball subscription cost went up.

Antwort von Smokeball

letztes Jahr

We're so glad that Smokeball is easy to use and was a positive change for your practice. To ensure we were providing the best solution to our clients, we partnered with LawLytics for website service. We understand that no one likes increased costs, but we're glad you believe Smokeball is worth the money. Thanks for your review, Sharbel!

John
Attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software

5,0 vor 3 Monaten

Kommentare: This software has drastically increased the efficiency of our office.

Vorteile:

Syncing with Microsoft Word and Outlook has been amazing.

Nachteile:

Learning how to properly use the software took some time, but well worth it.

Antwort von Smokeball

vor 2 Monaten

Thanks for your recommendation, John! Love hearing that Smokeball has drastically increased your law firm's efficiency.

Paula
Paralegal in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Tool for law firms

5,0 vor 3 Monaten

Vorteile:

It is a helpful tool to track my cases and organize my day.

Nachteile:

I don't found anything bad about it, even when there's issues with the app the customer service it's really fast and efficient.

Antwort von Smokeball

vor 2 Monaten

Thanks for your 5-star review, Paula! We're always here for you.

Annie
Assistant in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

annie review

5,0 vor 3 Monaten

Kommentare: great it is a good legal/document system highly recommend.

Vorteile:

how easy it is to navigate and learn to use.

Nachteile:

it sometimes is slow and lags when opening documents.

Antwort von Smokeball

vor 2 Monaten

Thanks for your 5-star review, Annie!

Kathy
Legal Assistant in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

For Smaller Firms, Smokeball the Best!

5,0 vor 3 Monaten

Kommentare: When issues arise, their customer service 10/10!

Vorteile:

The whole setup, documents easy to find, most advanced software!

Nachteile:

It's less customizable than the other programs.

Amber
Paralegal in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Smokeball for the Win!

5,0 letztes Jahr

Kommentare: We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to be supported. When looking at other options with them, they determined that our firm just wasn't big enough for their software. They tried to sell us on a smaller platform that they had purchased, but after demo-ing for a week I knew it wouldn't work for us. Someone had mentioned Smokeball to me and to my boss. Since we had both gotten word of it from separate sources we decided to check it out. Kind of a "the universe is telling us something" sort of deal. Once I started working in the demo and seeing how integrated it was, I knew this is the one we wanted. And it was cheaper than our old system! Onboarding wasn't difficult at all. Because we are a smaller firm and we only wanted active cases in the new system we transferred the data from the old system to the new system ourselves. It took a few people a few weeks to get all the data in, but it was great because there was a field for everything and we were able to find a place to the put all the information. Since then, we have trained new employees very easily, we are all using the software to its fullest potential. We all watch extra webinars and training videos when they come up and are continuing to improve our use of the software. It is really a very easy system to learn. Everything is logical. The forms and templates are a dream to work with.

Vorteile:

The thing I like most about Smokeball is how integrated with other programs it is. I can create and save Word documents from inside the software. E-mails and attachments in Outlook are so easy to link. We changed the way we use our scanner so that it goes to our e-mails instead of a folder on the old server because it is so easy to get the documents into the correct file and name them correctly at the same time through Outlook.

Nachteile:

The only thing I feel like Smokeball is missing is a date calculator. I miss being able to calculate forward and backward choosing calendar days or court days and such. Calendaring rules are great, but sometimes I need to know when I can schedule a motion for BEFORE it is calendared.

Antwort von Smokeball

letztes Jahr

Amber, thanks so much for your thoughtful review! We're thrilled that Smokeball is streamlining your processes and making your work more efficient. It's also great to hear that onboarding was easy and that Smokeball is intuitive to your new staff. I'll pass on your great feedback about calendaring dates to our product team. Thanks again!

David
Attorney in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Review

5,0 vor 12 Monaten

Kommentare: I love working with Smokeball. It gives me the opportunity to stay current up to the minute with my files no matter where I am, which is critical in this profession these days.

Vorteile:

I love working with Smokeball. It gives me the opportunity to stay current up to the minute with my files no matter where I am, which is critical in this profession these days.

Nachteile:

Maybe if phone use was incorporated some how that would help track billable hours

Antwort von Smokeball

vor 11 Monaten

Thanks for your 5-star review, David! So glad Smokeball is helping make your work life easier.

Mivhelle
Owner in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love it

5,0 letztes Jahr

Kommentare: Life-changing. Has made us so much more organized!

Vorteile:

Organization of matters is great! Time Finder is also very useful

Nachteile:

Could use different labels (ie “divorce” vs. pre-decree”)

Antwort von Smokeball

letztes Jahr

Thanks so much for your review! We're so glad that Smokeball has been life-changing. Our Support and Training teams are always here for you should you need assistance. https://support.smokeball.com/hc/en-us

yesenia
Legal Assistant in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GET YOU SMOKEBALL IT WILL MAKE YOUR LIFE EASIER.

5,0 vor 10 Monaten

Kommentare: Love it, i been using smoke for many years and its just easy.

Vorteile:

Everything is well put together, user friendly and has everything you need and more

Nachteile:

N/a I think smokeball is great. I don't really have anything that i don't like about it.

Antwort von Smokeball

vor 10 Monaten

Yesenia, we love to hear long-time users sharing how easy Smokeball makes life--thank you!! So glad you find it user-friendly. If you ever do have any feedback or recommendations, just let your account manager know!