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Almabase
Was ist Almabase?
Almabase ist die einzige Engagement-Lösung, die du benötigst, um die Absolventen-Beteiligung an Spenden, Veranstaltungen und Freiwilligenprogrammen zu steigern.
Du erhältst aktualisierte Kontaktinformationen von Facebook und LinkedIn und es funktioniert mit deiner Datenbank. Du kannst auch deine Veranstaltungen, E-Mail-Marketing, das Online-Absolventen-Verzeichnis, den Alumni-Plan sowie das Mentoring-Programm verwalten.
Almabase wird von über 250 kleinen Advancement Shops verwendet und ist ein Partner von Blackbaud Technology.
Wer verwendet Almabase?
K-12 Schulen/Hochschulen/Universitäten mit kleinen Advancement-Teams (in der Regel weniger als 20 FTE).
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Almabase
Bewertungen über Almabase

Highly Functional, Modern Solution for Fundraising, Crowd Fundraising and Alumni Management
Kommentare: Overall, I would recommend Almabase. Our organization took about 12-18 months to cutover from our legacy alumni website to NetCommunity in 2020-2021. We didn't anticipate cutover again this soon, but we were able to pull it off within five months of making the commitment. A lot of that is testimony to the support the implementation team and helpdesk at Almabase provide.
Vorteile:
We were looking for a solution that could deliver a modern and responsive website for a team that would need a less technical, day-to-day interface for management, data-synchronization, and low-code/no code page design and development. Our organization liked that Almabase integrated with Raiser's Edge NXT and that it could deliver on a number of key initiatives. During our website development and cutover process, we tested the platform's capabilities with Crowd Fundraising and a very complex Event. While there were some synchronization challenges, the Almabase support team was very responsive and helpful in making the process very successful.
Nachteile:
The donation/gift synchronization is well-developed, but the event module and community module will require some additional work to better develop an engagement score methodology. These weren't the highest priorities at the time of cutting over, but they will require significant time/resource investment on the part of our team to utilize to the greatest advantage.
In Betracht gezogene Alternativen:
Good Fit for Bridge City High School Alumni: Excellent Customer Service
Vorteile:
From the first demo throughout our selection process and onboarding, I found Almabase customer service to be a great asset every step of the way. I love the feature requests that are actually voted on by their users and implemented!
Nachteile:
Our Alumni group is from a smaller high school. So it's been a lot of learning on Almabase's part as well...getting to know our culture better and finding ways to help uniquely serve us. It's not really negative...it's just taken some time.
New but loving it!
Vorteile:
We are still in the opening phases of using Almabase but are so grateful for the level of customer service and our alumni are very excited!
Nachteile:
I wish we had more control over what the site looked like.
In Betracht gezogene Alternativen:
Chief of Staff, DARO
Kommentare: The Almabase staff is very knowledgeable, helpful, respectful, and friendly.
Vorteile:
I like the way it creates events in Almabase and one does not need to recreate the event in RE NXT.
Nachteile:
It would be helpful to have additional security rite controls.
GSSM Transitions to Almabase
Kommentare: I am so excited about our new alumni directory! It is much more user-friendly than our former database and has many options that I have not even had time to explore or set up yet like the job board. I have received rave reviews from the alumni who have updated their profiles in our new directory. It was worth the investment of time and money to provide a robust database for our community.
Vorteile:
Almabase provides an easy-to-use, visually enticing database to house alumni data and a place for alumni to find classmates and make connections. The support received during the onboarding process was stellar and the resources provided were very helpful.
Nachteile:
I have no complaints. There were parts of the setup that I needed help with because I am not as tech-savvy as others may be, but I was able to complete the onboarding process, migrate data for 2700+ alumni, and set up a weekend-long event with their great support. I hit some snags, but they were fixed in a timely manner and I always received prompt responses.
Exceptional Customer Service
Kommentare: Phenomenal! Customer Success managers are super responsive, will always have an answer or follow up with an answer, they have designed features to meet our needs, and have been great partners!
Vorteile:
Willingness to create new features to fit our needs.
Nachteile:
Nothing. I love everything about Almabase!
Successful three-day giving event using Almabase
Kommentare: Our institution successfully leveraged the Almabase platform to execute our seventh annual spring giving event, and our experience was overwhelmingly positive. Overall, we would highly recommend Almabase, especially for Raisers Edge customers who have struggled in the past with settling giving day data.
Vorteile:
-The interface was very easy to use to build our giving event site -Our donors enjoyed the giving experience, including the functionality to share the campaign, the tribute wall, the page layout, and the ease of giving -Reconciling the gifts in Raiser’s Edge was as easy as it’s ever been for us - the process of matching the gifts to the appropriate records made this a very smooth process for our gift processing team. -The clear and supportive customer experience was unmatched. We had regular meetings to discuss our project; and questions were resolved quickly. -We were impressed with the go-live support - the Almabase team was very responsive when issues arose during our three-day event.
Nachteile:
Tracking donor count and lack of joint gift functionality in tracking on the event page.
In Betracht gezogene Alternativen:
BFHS - Christy
Kommentare: It has been a very good experience, especially when we have issues. The team works with you until you have a resolution.
Vorteile:
All of the features available and tool for our alumni to engage.
Nachteile:
We have never used it to it's fullest capacity. One reason is because our alumni do not want to sign up for "another" platform to check.
Great for alumni management
Kommentare: I inherited our account three years ago and couldn't be happier. I've been able to add new records quickly, create specific pages, directories,and spaces for our alumni, and work with the Almabase team to refine the product.
Vorteile:
We love that Almabase offers an easy to use contact directory and allows for event registrations. The customize pages also allow us to create content specific to our school.
Nachteile:
I think networking is an essential function of the database, and there are a few bugs with Almabase. The industry/field section needs to be standardized/a drop-down so alumni can search quickly, like LinkedIn. Same is true for colleges and universities--the most annoying thing is when a user has misspelled "University" so there are several lists in the search feature.
Almabase is Thriving
Kommentare: Overall, the product delivers as advertised. Not every part of onboarding was smooth, but addressed promptly. Some of that is due to programming conflict from other products we use. Our team has been extremely satisfied with their customer service and the new opportunities we can realize with Almabase.
Vorteile:
We love the way Almabase integrates all the programs to provide a complete engagement report on more than one area.
Nachteile:
There are often pieces of the operation that weren't clear until after an issue was found or a realization that it doesn't quite react the way we had hoped, so a customization must be built. I will say though, they are extremely receptive to product improvement.
In Betracht gezogene Alternativen:
Great do-it-all product
Kommentare: For a small shop like ours, a product that could do it all for online alumni engagement and giving and at an affordable price was critical and Almabase provided that. The customer service team has been helpful and the organization seems well run and communicative between the sales team, client success managers, and engineers/product team.
Vorteile:
Out team appreciates the diversity of the features of Almabase - it includes alumni communities, alumni database, a mentoring platform, giving platform, event management, and much more. Many other products just did one or two of these well, but almabase has it all.
Nachteile:
Since we are trying to get the product to work for us in multiple ways and Almabase seems to be adding features frequently, there have been some growing pains with the product such as outages or bugs, but these have been minimal and the benefits outweigh the costs.
Almabase is an awesome tool for your users!
Vorteile:
Our reviews were awesome from everyone that used it, almost a 9.6 out of 10. With over 50,000 constituents, that is an amazing feat! Almabase is always willing to help with what they can, including daily workshops and if one person can't answer your question, they will find someone who can!
Nachteile:
You definitely want some good man power while handling Almabase, depending on how many constituents you will have. There are awesome features that make things way easier, as they have been updating the site, but make sure you can handle the people you will be inviting.
Love Almabase!
Vorteile:
Almabase has been such a great improvement for our Alumni Engagement as a small school. It provides great resources and benefits for our alumni, while allowing us to track engagement in ways we were never able to before. We especially love the communications center and events module.
Nachteile:
It's difficult to find cons of Almabase, as the team is always working on and releasing product improvements. I've been very happy with the product for our use.
Great for Communication and Alumni Management
Vorteile:
We love the emailing feature - especially the ease of design. We can tailor every email to our brand and what we want to communicate
Nachteile:
Integrations are a little clunky and it doesn't easily merge already verified profiles. Lots of duplicate cleaning by hand

Outstanding! Most responsive customer service and support for any product we've ever used!
Kommentare: Not only are we housing all our alumni website here, but we've increased our alumni engagement and awareness because they make it easy for alumni to connect. We found a platform that worked for our constituents, not one that made them work.
Vorteile:
I love the flexibility that they have offered us. We have been using the software for two years and have seen the software grow at a rapid pace to match our needs. They created a skeleton for us and helped us to flesh it out into a working, attractive, and useful site. Our alumni have given such positive feedback--it's better than anything we've had before (and we're 125 years old). The Almabase team is truly interested in what the customer has to say. They are passionate about their work and you, as the customer, can sense it in every interaction with them.
Nachteile:
If there was one thing I could change, I would want more page editing space. The box where you create the page is small and you have to scroll to the top to use the editing tools. I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do. That being said, I have VERY LITTLE experience building website pages or using html and they make it so easy to make great looking pages.
Easy to use networking tool for those with little to no programming experience
Vorteile:
- The platform was up and running quickly. - The customer service team is extremely responsive and does their best to accommodate our needs. They are also very open to receiving feedback and considering suggestions to improve the software. - They often roll out new features and upgrades. - It's quick and easy to create new webpages and add content. - The software is affordable. - Integration of e-communication center to send automated emails.
Nachteile:
- Some bugs were discovered in the early stages that the support team resolved promptly. - Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences. - I've been slightly disappointed by the lack of customization on the platform. It's become evident that the platform would be a great tool for an academic institution's alumni organization, but if it's anything else, it may not be the best suited. Our situation is unique in that we are not a school looking to connect with our alumni, but rather a foundation connecting with past and current grantees. Some features cannot be customized to reflect that, including the wording on some pages or email templates that one would think would be easy to change. I was reassured at the beginning through the answers to my questions and testing out another organization's beta site that our needs would be met. However, it was only after our site was fully up and running that I got a chance to fully explore and see where additional customizations would be required. Overall, the web platform meets our basic needs, but if there was a greater ability to customize it, even a little bit, it would take it to the next level. If you're not coming from an academic institution, I would highly recommend asking a wide variety of questions to ensure it will meet all your needs.
Almabase from a new Admin's perspective
Kommentare: Overall we've had a good experience with the software and the service. Almabase assigned us a dedicated tech, [SENSITIVE CONTENT], who has gone above and beyond to make sure that I understand what to do. He also leads live classes, delivering well-organized, relevant content.
Vorteile:
I most appreciate the powerful search capabilities of the Member Directory. I like the flexibility and array of choices in creating other directories.
Nachteile:
I would like to have more interactivity available throughout the website. For instance, when a member posts, "We just had a baby!" on the Milestones Directory, other alums should be able to reply, "Yay! Congratulations!" Everyone benefits when we can respond back and forth.
The Almabase platform and its team are amazing!
Kommentare: Almabase allows us to connect with our alumni on multiple levels based on interest, class years, university affinities, and social media interaction. It also allows us to communicate intentionally and deliberately with our alumni through targeted emails and our e-newsletter. It saves our team time by streamlining the way that we post to our social media platforms and data-mine the site. This platform also allows for us to include pages for our chapters that have controlled access for the chapter administrators. We can also set-up event registrations, pay portals and interest forms and have the data collected to be imported into Raiser's Edge whenever we want to do that. Almabase directly impacts and helps to facilitate the majority of our office's mission and goals.
Vorteile:
With Almabase everything is at one central location which is a huge time saver for us. No more multiple disconnected software and inefficiencies. It also seamlessly integrated with Raiser's Edge. The response from alumni has been amazing since the launch - they love the social media integration! Our board members, faculty and staff love the platform because its very easy to use. Almabase also provides the possibility to involve our students for an alumni mentorship program that has been heavily requested by our alumni. The best part though, is that their customer service is exceptional and unparalleled! It is truly a pleasure to be able to work with such an amazing team of professionals. I know that it is extremely rare to find a software that is pretty much perfect, but we really have not found anything about the software or the customer service that we do not like. The handful of items that we could not do, or did not work quite the way that our team would have liked were solved by the Almabase team, usually within a few days of mentioning it to them. We have no reason to rate them any lower than 5-star across the board. I would recommend Almabase to any organization that is looking for this type of alumni platform.
Antwort von Almabase
vor 8 Jahren
Thanks a lot, Jessica.

Great Team, Product, and Company
Kommentare: Overall, Almabase has been a great partner as we begin our endeavor in Alumni Relations. Because of Almabase we have been very successful in our first 8 months. They are constantly giving us strategies to improve and offering assistance. We just had an in-person visit from them that will help us immensely as we enter the second phase of our program. I truly feel they have a personal interest in your success.
Vorteile:
At first, I was not fully bought into this company and software. However, after the first month, I realize that they truly care about your success. My main pros are: - Ease of setup - Creative solutions to problems - Partner with you to create a plan for your success - Great price - Always improving - Great communication center - Fast response
Nachteile:
- Some bugs with the software when doing more advanced features. However, they fixed them very quickly.
Easy to use platform both school Admins and alum users
Kommentare: Our overall experience with AlmaBase is very favorable and positive. They have been a welcomed addition and partner to our school.
Vorteile:
As a member of the Advancement team capturing correct data is critical and it is something I feel the site does really well. It then transitions pretty seamlessly into our primary database. A special word of thanks to our Almabase Service rep Krishna Kant. He is terrific and so easy to work with. He makes himself available frequently, and if for some reason is unavailable, always lines up additional support staff for us.
Nachteile:
Not many complaints at all. The prebuilt fields may not be appropriate but I feel they are easily amended. I feel the product is easy to work with and when adjustments to filters need to be made it is easily managed and executed.

Almabase provides an amazing product that has helped our school increase our alumni engagement.
Vorteile:
Almabase has a plethora of features that help our school interact with our alumni in different and meaningful ways. We are able to host events, share news, and fund raise all in one location. Almabase is a true investment in our alumni and they really appreciate the efforts we are making beyond the years they spend on our campus.
Nachteile:
A challenge for us is getting alumni to join the platform. We are constantly looking for ways to get alumni to visit the site and see what benefits they can receive.
It's been an excellent tool for day to day to Alumni management services.
Vorteile:
It's very user friendly and helps keep up to date Alumni contacts, who are notified of the latest events and updates on Campus and help interact with other alumni and students.
Nachteile:
They have been very quick to answer any queries. Their customer support is excellent! No cons that I can think of. I have been using it every day and its very rare we come across a glitch which anyways is taken care of immediately.
A very good experience
Kommentare: I am very satisfied with Almabase.
Vorteile:
It's very easy to use and the platform is very friendly. The costumer support is very good and fast. They really work together with you. What deliver and provide what they set out to do. If you don't have time, experience, team to work with it is a very good start point in order to connect and engage your alumni network.
Nachteile:
There is no much. One of the things is that the platform is very good but the design is limited in somehow. You cannot change the design and specially, the structure, of the homepage. The changes available right now is the colors, fonts and the header/footer. When they are able to let you free to create your own structure and design of the page, it will be amazing!!
Giving Day Solution Helped us Reach Highest Levels of Giving
Vorteile:
Almabase is very intuitive to learn and easy to use. We recently tried the giving day solution for our alumni outreach. We achieved our highest level of alumni engagement and giving ever. However, the best part of Almabase is the loyal Customer Success team. Their support was above and beyond industry best practices, and they truly felt like part of our team in achieving institutional success.
Nachteile:
While the solutions are very easy to use and set up, they offer limited range of custimization. Though, this is not without merit, because these solutions have been set up for success backed by data. Also, their limited customization options were not unlike those found at other providers.
Database for alumni
Vorteile:
This platform is very user friendly and well organized. With the help of customer support it was very easy to set up and offers a large variety of functions.
Nachteile:
There are some limitations in the user approval process and some backend functions.