Almabase

Outstanding! Most responsive customer service and support for any product we've ever used!

Kommentare: Not only are we housing all our alumni website here, but we've increased our alumni engagement and awareness because they make it easy for alumni to connect. We found a platform that worked for our constituents, not one that made them work.

Vorteile:

I love the flexibility that they have offered us. We have been using the software for two years and have seen the software grow at a rapid pace to match our needs. They created a skeleton for us and helped us to flesh it out into a working, attractive, and useful site. Our alumni have given such positive feedback--it's better than anything we've had before (and we're 125 years old). The Almabase team is truly interested in what the customer has to say. They are passionate about their work and you, as the customer, can sense it in every interaction with them.

Nachteile:

If there was one thing I could change, I would want more page editing space. The box where you create the page is small and you have to scroll to the top to use the editing tools. I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do. That being said, I have VERY LITTLE experience building website pages or using html and they make it so easy to make great looking pages.

Almabase Review

Kommentare: We have had a wonderful relationship with Almabase and have our own personal account support manager that I touch base with twice per month to ensure high engagement and using the latest features.

Vorteile:

Almabase provides a robust platform for engagement and interaction with our graduates. We currently have over 14,000 alums using Classmates.com and are starting to migrate to our platform. The ability to create "Pali Helping Pali" by promoting mentorship, job board, internships opportunities, and a business directory helps connect our alums with each other and with their alma mater.

Nachteile:

I would prefer a better dashboard when people land on our site. Everything is aligned vertically which makes scrolling down necessary to be able to see all the information. I would like to see each section bigger and aligned vertically so that optically it is more engaging.

New but loving it!

Vorteile:

We are still in the opening phases of using Almabase but are so grateful for the level of customer service and our alumni are very excited!

Nachteile:

I wish we had more control over what the site looked like.

Almabase Alumni Software has transformed the way we interact with alumni

Kommentare: Overall just love it, we looked at other companies including Graduway, Almaconnect, Salesforce, Raiser's Edge, Mentor City, Alumni Channel, 360 Alumni and just so much more but we found Almabase to be the best option for the price, service, and functionality. As a small size school, we wanted an alumni network but knew that it wasn't going to have 10,000 alumni so they were able to work with us to find a pricepoint that was right for us.

Vorteile:

I love this software because it has many great features such as a giving platform which lets you organize campaigns for donations, an alumni map so you can see how big your alumni community has grown, the alumni database/directory which is so helpful for me to write notes/keep track of job placement/address information---it also syncs with Linkedin so when alumni get new jobs i don't have to manually add it. The customer service team is so helpful, they are available by email, chat, or phone and answer my questions almost immediately or within the day. There's also a job board for us to add jobs or alumni can add it too. There's also an email system so that's helpful. They even built me a student directory so students can have a profile too which we can transition into alumni accounts.

Nachteile:

Nothing, it works great. We've been really happy with it.

Almabase is an engagement machine!

Kommentare: The experience has been wonderful so far. The support team are so friendly and helpful. They are quick to respond and open to new ideas.

Vorteile:

The user experience has been more positive for our constituents and the administration. We have surpassed our goals for fundraising because of how easy the platform is to use for our donors.

Nachteile:

There are some small features that would be nice to have but they are not critical. There seems to be a little bit of setup on most all of the features but nothing too hard. Just takes time.