Wer nutzt diese Software?
K-12 Schools / Colleges / Universities with small advancement teams (typically less than 20 FTE).
Durchschnittliche Bewertung54 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2012
Almabase is the only engagement solution you'll need to grow alumni participation in donations, events and volunteering programs.
You get updated contact information from Facebook and LinkedIn, and it works with your database. You can also manage your events, email marketing, online alumni directory, alumni map, and mentoring program.
Almabase is used by over 250 small advancement shops and is a BLACKBAUD TECHNOLOGY PARTNER.
- Diskussionen / Foren
- Ideenfindung / Crowdsourcing
- Abrechnung & Rechnungsstellung
- To-do-Listen Verfolgung
- E-Mail Marketing
- Verwalten von Anwendungen
- E-Mail Marketing
Die hilfreichsten Reviews für Almabase
Bewertet am 13.9.2019
Almabase Alumni Software has transformed the way we interact with alumni
Kommentare: Overall just love it, we looked at other companies including Graduway, Almaconnect, Salesforce, Raiser's Edge, Mentor City, Alumni Channel, 360 Alumni and just so much more but we found Almabase to be the best option for the price, service, and functionality. As a small size school, we wanted an alumni network but knew that it wasn't going to have 10,000 alumni so they were able to work with us to find a pricepoint that was right for us.
Vorteile: I love this software because it has many great features such as a giving platform which lets you organize campaigns for donations, an alumni map so you can see how big your alumni community has grown, the alumni database/directory which is so helpful for me to write notes/keep track of job placement/address information---it also syncs with Linkedin so when alumni get new jobs i don't have to manually add it. The customer service team is so helpful, they are available by email, chat, or phone and answer my questions almost immediately or within the day. There's also a job board for us to add jobs or alumni can add it too. There's also an email system so that's helpful. They even built me a student directory so students can have a profile too which we can transition into alumni accounts.
Nachteile: Nothing, it works great. We've been really happy with it.
Bewertet am 22.5.2018
Easy to use networking tool for those with little to no programming experience
- The platform was up and running quickly.
- The customer service team is extremely responsive and does their best to accommodate our needs. They are also very open to receiving feedback and considering suggestions to improve the software.
- They often roll out new features and upgrades.
- It's quick and easy to create new webpages and add content.
- The software is affordable.
- Integration of e-communication center to send automated emails.
- Some bugs were discovered in the early stages that the support team resolved promptly.
- Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
- I've been slightly disappointed by the lack of customization on the platform. It's become evident that the platform would be a great tool for an academic institution's alumni organization, but if it's anything else, it may not be the best suited. Our situation is unique in that we are not a school looking to connect with our alumni, but rather a foundation connecting with past and current grantees. Some features cannot be customized to reflect that, including the wording on some pages or email templates that one would think would be easy to change. I was reassured at the beginning through the answers to my questions and testing out another organization's beta site that our needs would be met. However, it was only after our site was fully up and running that I got a chance to fully explore and see where additional customizations would be required. Overall, the web platform meets our basic needs, but if there was a greater ability to customize it, even a little bit, it would take it to the next level. If you're not coming from an academic institution, I would highly recommend asking a wide variety of questions to ensure it will meet all your needs.
Bewertet am 28.7.2017
The Almabase platform and its team are amazing!
Kommentare: Almabase allows us to connect with our alumni on multiple levels based on interest, class years, university affinities, and social media interaction. It also allows us to communicate intentionally and deliberately with our alumni through targeted emails and our e-newsletter. It saves our team time by streamlining the way that we post to our social media platforms and data-mine the site. This platform also allows for us to include pages for our chapters that have controlled access for the chapter administrators. We can also set-up event registrations, pay portals and interest forms and have the data collected to be imported into Raiser's Edge whenever we want to do that. Almabase directly impacts and helps to facilitate the majority of our office's mission and goals.
With Almabase everything is at one central location which is a huge time saver for us. No more multiple disconnected software and inefficiencies. It also seamlessly integrated with Raiser's Edge.
The response from alumni has been amazing since the launch - they love the social media integration! Our board members, faculty and staff love the platform because its very easy to use. Almabase also provides the possibility to involve our students for an alumni mentorship program that has been heavily requested by our alumni.
The best part though, is that their customer service is exceptional and unparalleled! It is truly a pleasure to be able to work with such an amazing team of professionals.
I know that it is extremely rare to find a software that is pretty much perfect, but we really have not found anything about the software or the customer service that we do not like. The handful of items that we could not do, or did not work quite the way that our team would have liked were solved by the Almabase team, usually within a few days of mentioning it to them. We have no reason to rate them any lower than 5-star across the board. I would recommend Almabase to any organization that is looking for this type of alumni platform.
Antwort des Softwareanbieters
von Almabase an 31.7.2017
Thanks a lot, Jessica.
Bewertet am 20.7.2018
Outstanding! Most responsive customer service and support for any product we've ever used!
Kommentare: Not only are we housing all our alumni website here, but we've increased our alumni engagement and awareness because they make it easy for alumni to connect. We found a platform that worked for our constituents, not one that made them work.
Vorteile: I love the flexibility that they have offered us. We have been using the software for two years and have seen the software grow at a rapid pace to match our needs. They created a skeleton for us and helped us to flesh it out into a working, attractive, and useful site. Our alumni have given such positive feedback--it's better than anything we've had before (and we're 125 years old). The Almabase team is truly interested in what the customer has to say. They are passionate about their work and you, as the customer, can sense it in every interaction with them.
Nachteile: If there was one thing I could change, I would want more page editing space. The box where you create the page is small and you have to scroll to the top to use the editing tools. I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do. That being said, I have VERY LITTLE experience building website pages or using html and they make it so easy to make great looking pages.
Bewertet am 23.7.2018
Almabase platform and customer service is everything I was looking for!
Vorteile: When I became the alumni relations coordinator for Thomas Aquinas College, I immediately began searching for a replacement for a print alumni directory. This platform exceeded expectations in that it provides the directory service that I was looking for AND provides a full service engagement platform for all facets of alumni relations. From emails to events to chapters and more! Most of all though, the team at Almabase is 110% top notch. They are personable, responsive, and complete. Whether I have a question on hot to best use some functionality or have a suggestion from my users regarding improvements on the platform, the Almabase team is always helpful, thoughtful, and responsive. This customer support you enjoy speaking with!
Nachteile: There is little not to like. For myself, wearing multiple hats at our institution makes it difficult to use the product to its full potential. Also, our users are interested in sharing their directory information with each other, which is not a default setting. However, support has been very responsive regarding this feedback and we are working towards a solution. In all, I am very happy with the product and so are my users.