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Gold-Vision CRM
Was ist Gold-Vision CRM?
Die Mission von Gold-Vision ist es, Unternehmen einfach zu bedienende, intuitive CRM-Lösungen zu bieten, die wirklich etwas bewirken und ein sehr gutes Preis-Leistungs-Verhältnis haben. Verbessere die Teamleistung und steigere den Umsatz mit einem System, das durch ein sachkundiges, internes Team von CRM- und Geschäftsexperten mit Support-Leistungen unterstützt wird. Lass Gold-Vision CRM deinem mittelständischen Unternehmen helfen, deine Geschäftstätigkeit zu verbessern.
Wer verwendet Gold-Vision CRM?
Jedes Unternehmen, das nach einer Vertriebs- und Marketingsoftware sucht. Mit Kunden in allen Branchen und einem hochgradig konfigurierbaren Set-up wird Gold-Vision für Vertriebsmanagement, Marketing und Support-Desks verwendet.
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Gold-Vision CRM
Bewertungen über Gold-Vision CRM
Great System, Great Service!
Kommentare: We're very happy with the system! It's great, easy to use and quick to find information about our customers. The Gold-Vision team are fantastic and are always friendly and happy to help!
Vorteile:
Its ease of use and the fact the team are so easy to get hold of for any support enquiries our team may have
Nachteile:
We're struggling slightly with getting the Sage configuration to send relevant information over to crm, I think we'll need some training on this.
Antwort von Esteiro Business Solutions
vor 2 Jahren
Hi Nikki, thank you so much for your review. We are very glad you are happy with the system, and have found our support to be useful in dealing with any enquiries. Please don't hesitate to get in touch if we can assist with your sage configuration, we'd be happy to assist. Kind Regards, Alex
In Betracht gezogene Alternativen:
Great CRM tool with Great Customer Support
Kommentare: I am some what reticent to change any systems (bit of a tech dinosaur), however, once I was shown GV and got used to it, which didn't take long (and if I can use it, anyone can!) it is a great tool. Easy to customize the layout & fields with fab customers support from GV [SENSITIVE CONTENT HIDDEN]. GV provides a LOT of functionality, most of which I personally won't/ don't need to use in my current role, however, I can see the immense benefits it will bring to the rest of the wider teams, our Division and parent company. Can't live with out it now :-)
Vorteile:
The level of detail it provides, from opportunity to project delivery is great and provides all the data I need to track opportunities and projects, coupled with easy to use reports. Customisable layouts/pages/widgets etc and various ways to get to the data you want, quickly.
Nachteile:
Some minor work rounds required and some process steps when entering certain data could be improved.
Antwort von Esteiro Business Solutions
vor 4 Jahren
Hi Ross, Thank you for you positive review. We are so pleased you are finding GV easy to use and you can create reports, opportunities and obtain data quickly! Kind regards, Zoe
Small minded and technically limited in there approach to email campaigns
Vorteile:
they have come along way with the ease of using the product , however its a crm and like everything else you get out what you put in
Nachteile:
Amusingly as a CRM and Marketing tool they go against industry practice and essentially encourage you to Phish emails from another domain as they don't have ability to create a sub domain (like most companies use) for emailing marketing purposes without losing all functionality and control for that domain. i.e if you own the domain mycompany.com they want you to create a new domain similar for sending out marketing emails - isnt this want phishing is - Crazy and to think you have to pay for the pleasure !! Also dont hold your breath for support or your account manager to get back to you unless you chase and chase and chase and chase !!
Antwort von Esteiro Business Solutions
vor 4 Jahren
Thank you for providing feedback. It was good to discuss this with you to confirm that our solution does allow you to use your sub-domains for marketing mailing. Also, using dedicated mailing domains is common practice, protects your primary domain from potential blacklisting and not related to phishing. Our strong mail delivery performance is testament to this. Although the common view is that primary domains are unaffected by the reputation of sub-domains, this view is not shared by organisations that manage the blacklists who are clear that poor sub domain reputation can affect a primary domain reputation. We are happy to support the sub domain approach, on the understanding that you accept the risks. Our team had been trying to make contact with you and your colleagues on this matter. We have since spoken and we look forward to working with you and your team.
In Betracht gezogene Alternativen:
GoldVision 8 CRM
Kommentare: Our account manager has been on hand every step of our upgrade process and provided plenty of support and training in setting up GoldVision 8 CRM. The system is clean and easy to use, has allowed us to simplify some of our internal processes and create easy to view dashboard charts of key information.
Vorteile:
We use GoldVision 8 CRM for all aspects of our customer management, sales processes (website lead qualification, quote generation and opportunity progression) and support ticketing. The system is very intuitive to use, provide good functionality ‘out of the box’, but also allows easy customization to match our internal processes.
Nachteile:
A few of our business specific processes cannot be set up in the system, although most areas can be re-configured easily or via additional customization.
Antwort von Esteiro Business Solutions
vor 3 Jahren
Thank you Alice for your fantastic review of Gold-Vision and the team. Kind regards, Zoe
In Betracht gezogene Alternativen:
Great, adaptable system
Kommentare: Having used Gold-Vision for 8 years for CRM and pre-sales management, we have now implemented a number of post-sales processes, such as project management and Return Merchandise Authorisation (RMA). The team at Gold-Vision have been excellent in understanding our needs and working with our team to implement the features we need to develop our business.
Vorteile:
Automation of workflow - automatically setting up opportunities/quotes/projects with key activities means our team can start working directly. Customisation - we are able to develop UI design, dashboard, reports, etc. that enable users to tailor the system to their individual working practices whilst maintaining corporate processes. Third-party integration - we have integrated our system with SharePoint to provide direct interaction between documentation and contacts/activities. Marketing - we are able to directly create, monitor and report on e-marketing activities against specific customer/prospect groups or by product/service.
Nachteile:
We currently have no issues with Gold-Vision.
Antwort von Esteiro Business Solutions
vor 2 Jahren
Thank you for such a fantastic review Paul. We are very pleased Gold-vision is working well for you and your team. Kind regards, Alex