ServiceNow Security Operations

ServiceNow Security Operations

von ServiceNow

Wer verwendet ServiceNow Security Operations?

Primarily catering to businesses of all sizes, it is a security operations solution that helps with features such as security incident response, performance analytics, and vulnerability response.

Was ist ServiceNow Security Operations?

Incident reporting, prioritizing, and routing solution that helps document and appropriately assign bugs and service interruption issues.

ServiceNow Security Operations – Details

ServiceNow

http://www.servicenow.com

Gegründet 2003

ServiceNow Security Operations – Kostenübersicht

ServiceNow Security Operations bietet keine Gratisversion und keine kostenlose Testversion.

Preisinformationen

Contact ServiceNow for pricing details.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

ServiceNow Security Operations Funktionen

BCM Software (Business Continuity Management)
Backups planen
Ferngesteuerte Server-Optionen
Inkrementelles Backup
Kompression
Kontinuierliche Datensicherung
Lokale Server-Optionen
Sichere Datenspeicherung
Sicherungsprotokoll
Support mehrerer Systeme
Verschlüsselung
Web-Zugriff / Restaurierung
Audit Trail
Aufgabenmanagement
Kollaboration
Rückstand-Management
Ticket-Management
Workflow-Management

ServiceNow Security Operations – Nutzerbewertungen

Zeigt 4 von 4 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
5/5
Funktionen
4,8/5
Preis-Leistungs-Verhältnis
4,2/5
Antonio A.
ITSM Specialist
13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 2.4.2018

"Reduce Security Response Time for Security Services with ServiceNow SecOp"

Kommentare: Expand the functionalities of the ServiceNow Instances for customers who start with the ITSM applications and includes the Security Operations taks, consolidating in a single system of records all they needs.

Vorteile: As one of the possible distributions for the ServiceNow Instances, Security Operation give the opportunity to consolidate in a single platform all the enterprise needs in order to respond incidents, vulnerabilities and threats related to the Security Services. Ideal solution for companies that operates in the MSSP Market.

Nachteile: In term of functionalities there´s not any issue to mention. The license model for this product may be not in the budget for small organizations.

  • Quelle des Nutzers 
  • Bewertet am 2.4.2018
Joevanne V.
IT Security Engineer
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2017

"Great solution that tackles multiple areas"

Vorteile: The sec ops solution of service now is a great feature that assists tremendously with vulnerability management. It helps streamline and automate the process.

Nachteile: I have not had any complaints with the solution. It does interfere and worm well with the major players in the vulnerability management space

  • Quelle des Nutzers 
  • Bewertet am 8.8.2017
Jose Q.
Support Services Manager
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 26.3.2018

"Integrating SecOps with your everyday ITSM and business operations"

Kommentare: Having everything consolidated in a single platform, sharing data between all modules to have a very comprehensive view and use of all our enterprise's assets, is certainly a big plus for ServiceNow.

Vorteile: ServiceNow Security Operations is yet one more example of the HUGE flexibility that the ServiceNow platform and solution has. Besides hadling ITSM tasks with ease, such as Incident, problem, Change and Request Management and End User Portals, you can leverage your existing ITSec solutions inside the SN SecOps plugin to automate tasks such as creating an emergency patch request, running a malware scanner on a suspicions device or group of devices, and other security tasks, exactly the same as you automate your regular tickets and IT requests, with the same level of notifications and SLAs for a more agile approach to security response, and with the same dashboards to see how well (or not so) are you in overall security at a glance.

Nachteile: The only real issue might be the scope. Normally ServiceNow is oriented to middle-to-big enterprises, so it could be financially challenging to adopt for a SoHo or newly established company. However, there are three different tiers (Standard, Professional and Enterprise), so you might find the most adaptive to your budget.

  • Quelle des Nutzers 
  • Bewertet am 26.3.2018
Vivek K.
Program Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 28.1.2018

"Great product "

Vorteile: Great product. Functionalities are exhaustive. Easy to deploy and configure. Integration with other ServiceNow modules is a plus too

Nachteile: Costly for the functionalities provided. I wish that the integration with configuration management and asset management was better

  • Quelle des Nutzers 
  • Bewertet am 28.1.2018