CleanCloud

Clean Cloud App is the best for the money and value.

Kommentare: Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Vorteile:

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Nachteile:

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

All in one, Easy to use dry cleaners software

Kommentare: The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.

Vorteile:

All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.

Nachteile:

There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.

In Betracht gezogene Alternativen: DryClean PRO und SmartManager System

Warum CleanCloud gewählt wurde: Horrendous customer service, Computer systems international will go out if their way to rip you off and purposefully provide you with low quality/old hardware to make you dependent on them to fix all the issues that come with that. They don’t answer phone calls, and seems to be a 1 or 2 man show, meaning the entire company is really just a couple of guys in their garage. Credit card integration was nearly non existent. Insane pricing with hidden fees all the time.

Zuvor genutzte Software: Cleantie

Gründe für den Wechsel zu CleanCloud: Ease of use, pricing, integrated systems that were perfectly tailored for my needs.

Great Software

Kommentare: Great software.

Vorteile:

The software help me triple my revenue by addding Pickup and delivery.

Nachteile:

There was issues but the support team are very helpful with solving the issue.

In Betracht gezogene Alternativen: Curbside Laundries

Gründe für den Wechsel zu CleanCloud: I was able to run the software from my island of Guam

Cleancloud

Kommentare: Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

Vorteile:

Its mobile and you can log in from anywhere

Nachteile:

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

CleanCloud Review

Kommentare: Its been good. I like it a lot.

Vorteile:

The flow through the cleaning process. The ability to logon anywhere and view / work out any of the pending orders.

Nachteile:

Getting the PoS to work with our hardware (printing, scanning, cash drawer)

In Betracht gezogene Alternativen: Clover, CBS Cleaning Business Software und Square Point of Sale

Warum CleanCloud gewählt wurde: Old system, poor support, lack of integrations & lack of cloud access

Zuvor genutzte Software: CBS

Gründe für den Wechsel zu CleanCloud: See answers above. CC has a noticeable advantage in quality & polish over these other systems.