Was ist vFire?
Alemba entwickelte vFire, eine Enterprise-Service-Management-Anwendung, die eine nutzerorientierte Designphilosophie mit robusten, sofort einsatzbereiten Funktionen kombiniert. Der Service-Management-Software von Alembas, die auf ein Vierteljahrhundert an Tradition zurückblicken kann, vertrauen eine große Anzahl von Konzernen weltweit.
vFire – Details
vFire – Preisübersicht
vFire bietet keine kostenlose Testversion. Weitere Preisinformationen für vFire findest du unten.
vFire – Nutzerbewertungen
Zeigt 2 von 2 Nutzerbewertungen
Bewertet am 20.4.2017
Excellent end-to-end automation and impressive process breadth
Kommentare: Alemba has picked up product development from VMWare and given a new life to this fully featured service management system. Under the hood is a high performance automation engine and process support for the core and supporting ITSM processes. Amazing support and engagement from the Alemba team.
Vorteile: Automation from start (customer form submission, scheduled, etc.) to finish (backend script, orchestration engine, SQL command, etc.).
Nachteile: IT user interface takes some time to get used to, and isn't browser based
Bewertet am 17.10.2018
Whoever designed this should put down the bong.
Kommentare: After using this thing for the past 4 plus years, I learned that my organization is going with another solution very soon, which is one of the main reasons I am staying. I was honestly considering job hunting solely based on my experience with Vfire.
Vorteile: Nothing. there is no redeeming quality what-so-ever with this application.
Nachteile: The GUI is not only useless as a business application but an annoying thorn in the side of progress and efficiency. There is tons of useless space taken up by big blue bubble graphics where data should be. When you enlarge the view, it doesn't only increase the size of the text in the data fields but also every single graphical object on the screen and rearranges the placement to accommodate everything on the screen at once, to the point where your data is unreadable in the little window in the center of the screen. The animation transition from page to page lags and makes working with the data less than fluid. New pages open for certain data fields that takes you a more detailed window for that data even though you are working on a single record. In and out of multiple data sheets for one record is ridiculous. I could go on and on but steer clear of this train wreck if you want to save your company money and it's sanity.