Wer nutzt diese Software?
Pest Control Companies who are focused on getting the best system for a reasonable price and who are focused on growth.
Durchschnittliche Bewertung32 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2011
- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Mobiler Zugriff
Die hilfreichsten Reviews für Pocomos
Bewertet am 5.4.2019
Kommentare: Overall, it is just a wonderful program that is easy to learn and figure out! Not many programs are like that!
Vorteile: I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers can log on to their own portal and pay their bills! Our customers love that! I even like that it has a texting program to give our customers a heads up for their next services. Ultimately it is quick, easy and even FUN to use this program in order to cater to all of our customers' needs!
Nachteile: I really wish there was a way to have automated calls. I love the texting program, but It would be great if there was some sort of calling system. I also wish that we can see which technician serviced a property last on the View/Add section when we click on a customer's name. It shows what day it was last serviced, but I would love to see which tech was there last time too rather than having to click on their account and take the longer route.
Bewertet am 12.4.2019
Kommentare: I have been using Pocomos for over 5 years, and it is clearly the best pest control software thus far.
Vorteile: Pocomos is a Dynamic software. As needs arise, they adjust the program. Also, the standard features are not add on modules like other software companies for pest control. I have tried all of the big ones. Have a question or issue, no problem. Chat with them right on all of the screens. They answer within 10 minutes while you continue to work! The reps are always so quick to answer. I have the same experience as everyone in the tech department.
Nachteile: I it's beginning, the androids did not work as well as Apple. Those early issues have long since been rectified.
Bewertet am 18.12.2018
Pocomos have excellent customer service!
Kommentare: I have had several suggestions for their software development and they have listened to me and I always feel like my feedback is valuable.
Vorteile: I like the visual maps and visual routes. They are easy to understand. I also enjoy being able to make specific changes and templates designed for our customers and their needs.
Nachteile: If there is anything I don't like, I tell Pocomos and they fix it pretty quickly. I occasionally run into a small glitch after an update but I expect that after major updates. I expect them to be fixed as well, which they do. It would be nice if we could see the emojis customers send us. I just assume they are all "thumbs up".
Bewertet am 23.8.2016
Great software for new company
Kommentare: We started a new company and checked out multiple software companies and liked the functionality of Pocomos the best. We have been using them for just over 7 months now and have had a few hiccups here and there but the customer support has always been quick to respond and fix the issue. Our customers love getting their invoices via email and we love the variety of ways to communicate with the customer.
Vorteile: We love the ease of use with this software. It hardly took any time at all to get used to the features. We love the remote completion option and the ability to send mass texts/emails to customers.
Nachteile: The Geo-coding seems to be off for a handful of customers which sends our techs on the wrong route. The address is correct when typed into google but not when pulled up through pocomos. The manual Geo-coding wasn't working either which was frustrating.
Antwort des Softwareanbieters
von Pocomos an 23.8.2016
Thanks for your review!
Bewertet am 24.8.2016
Kommentare: We have been using Pocomos for about 2 years now. It has helped us expand how we run out business. We have been able to provide better Customer services, collect more payments and communicate better between techs and the office.
Vorteile: Ease of processing. Ability to communicate easily between techs and office. Accessability to run office from anywhere. Ease of access for sales reps
Nachteile: Honestly nothing stands out. If there ever is anything of concern they update the software to customize our concerns.
Antwort des Softwareanbieters
von Pocomos an 24.8.2016
Thanks Kyle for your review!