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Bookinglayer
Was ist Bookinglayer?
Bookinglayer ist eine Reservierungs- und Workflow-Management-Software für dein Hotel. Mit dem softwareintegrierten, direkt über deine Website verfügbaren Buchungsformular wird die Verfügbarkeit in Echtzeit angezeigt und dein Kalender mit Kanälen wie Airbnb und Booking.com synchronisiert. Mit den Kalendern in Tages- und Wochenansicht kannst du Buchungen verwalten und ansehen sowie An- und Abreisen, Aktivitätspläne und Transferinformationen anzeigen lassen. Spare noch mehr Zeit, indem du deine E-Mails und Online-Zahlungen automatisierst, Verkaufsberichte anzeigen lässt und deine Buchhaltung integrierst.
Wer verwendet Bookinglayer?
Kleine bis mittlere Beherbergungsbetriebe wie Boutique-Hotels, Lodges, Camps, Pensionen und Ferienwohnungen.
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Bookinglayer
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Bewertungen über Bookinglayer
Very intuitive and excellent customer service
Vorteile:
The most valuable thing this company has is the customer service. They are always very helpful to make sure you customize the product so it adapts perfectly to your needs. I had the pleasure to be in touch with [SENSITIVE CONTENT] during my onboarding and we were able to find the perfect fit for what I was looking for. We still need to make the best out of all of the functionalities Bookinlayer has, but so far we are loving it.
Nachteile:
I would love the booking page to be on our own webpage.
A good booking system for accomm and activity providers
Kommentare: They're pretty quick to provide support and the system is solid.
Vorteile:
Reliable system with some really useful features not found elsewhere.
Nachteile:
Not really optimised for activity providers. Don't make much progress with planned or suggested updates.
Great set-up, place for improvememt
Kommentare: Great product, definetly the best we had over the last few years. Perfect for surf Camps, hotels, surfschools etc.
Vorteile:
The front-office looks very professional and is yet easy to use! The menu in the backoffice is very clean and easy to learn how to use. You can choose what function a employee has, so they can’t for example change any settings.
Nachteile:
The pricing system is not yet very usefull for some of our products. But together with they development there are possibilities to change this for the future. There are often updates (visual updates most of the time) that gives us extra work as we just got used to the settings.
In Betracht gezogene Alternativen:
Game Changing
Kommentare: I'm happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.
Vorteile:
The functionality and applications for my business. By automating so many of the tasks that I had previously been doing myself or having my assistant perform, I have freed up time to focus on other aspects of my business. My developer worked closely with a member of the BL team and was able to get answers to his questions easily and quickly.
Nachteile:
A few of the features uses and locations are non-intuitive (to me). Even after several months of using and implementing, I'm not 100% on every functionality that I use. Most, but not all. The help articles are just ok. I don't get my questions answered every time.
Antwort von TimTim
vor 5 Jahren
A valid point Theresa. Bookinglayer provides a lot of functionality around booking management and scheduling and it stays a challenge for our dev team to keep things as intuitive as possible. We have planned a number of updates that will improve the overal user experience in the Backoffice and we're playing with the idea to provide more shortcuts in the Backoffice to Knowledge Base-articles.
Great software for accommodation + activities hospitality businesses
Vorteile:
BL provides adequate tools for the niche of accommodation + activities hospitality businesses that other software doesn't. Plenty of metrics, an easy and intuitive backend and most importantly a great booking engine. After trying several other competitors we definitely are settling for BL.
Nachteile:
Our main feedback would be to improve financial metrics, such us daily and monthly income data, which are now there but need some improvement to add more value.
