Maintenance Care

Maintenance Care

von Maintenance Care

Wer verwendet Maintenance Care?

Any industry, including but not limited to Senior Care, Education, Hospitality, Manufacturing, Golf Courses, Property Management, and Small Business. From works orders to scheduling we do it all.

Was ist Maintenance Care?

Free Edition is always FREE - FOREVER! Unlimited work orders for Free? Yes! Get started today to see what it can do for your facility.
Maintenance Care is a full-featured Maintenance Management software designed for ease of use. Our Mobile and Desktop CMMS allows others to submit requests, receive notifications, and manage requests online. Enterprise Edition empowers you to manage all work orders, preventative maintenance and provides extensive asset tracking solutions with 1000+ integrations.

Maintenance Care – Details

Maintenance Care

http://www.maintenancecare.com

Gegründet 2003

Maintenance Care – Preisübersicht

Maintenance Care ist verfügbar ab 75,00 $/Monat. Maintenance Care bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Maintenance Care findest du unten.

Startpreis

75,00 $/Monat

Preisinformationen

Free Edition | Work Order (75/month) | Enterprise (custom pricing).

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Maintenance Care Funktionen

Auftragsmanagement Software
Angebote / Schätzungen
Arbeitsauftragserstellung
Bestandskontrolle
Job-Management
Kundendatenbank
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Vorbeugende Wartung
Wiederkehrende Termine
Abrechnung & Rechnungsstellung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Schlüssel & Schloss-Management
Techniker-Management
Vorbeugende Wartung

Maintenance Care – Nutzerbewertungen

Zeigt 5 von 23 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.7/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.6/5

Maintenance Care Review

Bewertet am 7.9.2018
David J.
Director of Facilities & Plant Operations
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Needed a work order system that was simple to use with minimal training for students, faculty and staff at Florida Memorial University. Maintenance Care met this requirement with flying colors, we were up and running within days. Quality product with exceptional technical support.

Vorteile: Very User Friendly! Maintenance Care Work Order System is very easy to use and deploy. We were up and running in no time once we decided on Maintenance Care. We have only received exceptional and professional customer care and service from training to technical support.

Nachteile: We went live with Maintenance Care in July 2018 and we currently have experienced no issues with the software or support.

Best Maintenance Request System EVER!!!

Bewertet am 5.9.2018
Joshua R.
Facilities Director
Religiöse Einrichtungen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Transitioning into an existing Facilities Department that has a rudimentary maintenance request and tracking system has proven to be more challenging than expected. Maintenance Care and their outstanding service and software has been instrumental in shifting the culture of paper requests and tracking systems to an environment and user friendly, web-based, electronic system within our organization. The enhanced communication and instant request tracking system has allowed for greater clarity in the submitted requests. The tracking and reporting abilities within the Maintenance Care software have been able to provide additional details when it comes to analyzing the assigned tasks prioritizing the tasks and tracking labor and repair costs. This software is truly a blessing for our organization.

Vorteile: The software and system is easy to use and configure. The enhanced communication with email notifications of received & completed tasks has been extremely helpful. Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Some of our favorite features of the software includes the tracking, reporting and analyzing the tasks, priority levels, areas etc...

Nachteile: There are very few additional features that could enhance the software. Adding additional email notifications when changes are made to the task would be a benefit. Allowing for more flexibility and/or additional features with the maintenance request submission form could allow for additional uses of the software.

IMCare.. YOU NEED IT!

Bewertet am 6.8.2019
Teresa H.
Properties Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path.

Vorteile: The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Nachteile: They are developing add ons to the program so sometimes you wait for the next wave.

Used for Resort Maintenance

Bewertet am 23.5.2019
Kd G.
Rooms Maintenance Supervisor
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I think that either MCare has a lot of great things to offer! If the app could just be fixed that would make the team less frustrated and their jobs easier, and if we could tweak a few things for our non user customers so that they are not annoyed then we would be golden!

Vorteile: Desktop version makes it easy to see all of the history on each hotel unit (lots of filtering options is great)
Easy to see the progress of team mates - ie. where the electrician is at on a particular job or if our purchaser has ordered parts yet
Pretty good options to customize our request form for our needs

Nachteile: The app needs some work to make it function better for us. As it is it's quite frustrating for the team that is out on the resort on tools and not in an office
- app rarely notifies us of a new task and rarely updates/refreshes. Often pulling down to refresh does not work and so we have to constantly close and reopen the app all day otherwise tasks build up without us knowing and then we're behind and guests are left waiting
-no way to do a search for individual units, only by building. For example- if we are in a room and there is a problem with the fireplace and we want to see if there was any previous issues you can't search for it but instead have to go through 150+ tasks from the previous 4 weeks for that particular building looking for any tasks related to that unit
-Frustrations from our customers- there is no way way to filter their search as non users when clicking the "task update" button on the request page. Our outside vacation management companies can not look for tasks that are only related to them but instead have to go through ALL of our tasks that we have going on. It would also be great if the requester not only got email confirmations regarding task being created and then task being closed, but also every time notes were made or it was modified in any way. Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.

Antwort des Softwareanbieters

von Maintenance Care an 26.5.2019

Hi KD,
Thanks for the review. Some of things you are mentioning on the App are in our next update launching this month. We are allowing you to sort on your task list which I know is going to be a big win for navigating through your tasks. As for visitors reviewing tasks that they have submitted, we have to be careful to allow them to only search the recent tasks that they have submitted - I wouldn't think our customers would want a wide open search capability for users without Log In access. Happy to discuss further with you, I will have someone connect with you.

Review

Bewertet am 22.5.2019
Keegan O.
Building & Grounds Coordinator
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Communication, and effective time management.

Vorteile: This is a great work order task manager and having vendors all in one space. I love the feature of having a link for everyone to submit work orders.

Nachteile: From Building Management prospective, I would love to see an inventory tracker to be able to keep track of assets far better. I am looking for an alternative solution to keep track of my keys. I have over 1,600 keys to keep track off.

Antwort des Softwareanbieters

von Maintenance Care an 23.5.2019

Hi Keegan,

Inventory and Parts management is included in your membership. Go to Cabinet/Parts and you will be able to start there. Hope that helps