Maintenance Care

Wer verwendet Maintenance Care?

Jede Branche, einschließlich Seniorenbetreuung, Bildung, Gastgewerbe, Fertigung, Golfplätze, Immobilienverwaltung und kleine Unternehmen. Von Arbeitsaufträgen bis zur Planung – alles ist abgedeckt.

Was ist Maintenance Care?

Die kostenlose Edition bleibt kostenlos. Unbegrenzte Arbeitsaufträge gratis? Ja! Starte gleich, um zu sehen, was für deine Einrichtung möglich ist.
Maintenance Care ist eine multifunktionale Wartungsverwaltungssoftware, die auf einfache Bedienung ausgelegt ist. Das mobile bzw. Desktop-CMMS ermöglicht es anderen, Anfragen einzureichen, Benachrichtigungen zu erhalten und Anfragen online zu verwalten. Bei der Enterprise Edition kannst du alle Arbeitsaufträge und die präventive Wartung verwalten und umfassende Ressourcennachverfolgung-Lösungen mit mehr als 1.000 Integrationen nutzen.

Maintenance Care – Details

Maintenance Care

http://www.maintenancecare.com

Gegründet 2003

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Maintenance Care – Preisübersicht

Maintenance Care bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Maintenance Care ist ab 75,00 $/Monat verfügbar.


Startpreis

75,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Maintenance Care – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Maintenance Care Funktionen

  • Angebote / Schätzungen
  • Arbeitsauftragserstellung
  • Bestandskontrolle
  • Job-Management
  • Kundendatenbank
  • Routing
  • Terminplanung
  • Versandmanagement
  • Vertragsmanagement
  • Vorbeugende Wartung
  • Wiederkehrende Termine

Siehe die vollständige Auftragsmanagement Software Liste

  • Abrechnung & Rechnungsstellung
  • Inventarverwaltung
  • Kalibriermanagement
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Schlüssel & Schloss-Management
  • Techniker-Management
  • Vorbeugende Wartung

Siehe die vollständige CMMS Software (Computerised Maintenance Management System) Liste

Maintenance Care Alternativen

Mehr Alternativen zu Maintenance Care

Maintenance Care – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,4/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,5
Kundenservice 4,7
Funktionen 4,1
Preis-Leistungs-Verhältnis 4,6

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
David J.
Director of Facilities & Plant Operations
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 9.9.2020

"Maintenance Care at FMU"

Kommentare: Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

Vorteile: Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

Nachteile: We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.

  • Herkunft der Bewertung 
  • Bewertet am 9.9.2020
Teresa H.
Properties Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 6.8.2019

"IMCare.. YOU NEED IT!"

Kommentare: IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path.

Vorteile: The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Nachteile: They are developing add ons to the program so sometimes you wait for the next wave.

  • Herkunft der Bewertung 
  • Bewertet am 6.8.2019
Kd G.
Rooms Maintenance Supervisor
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Herkunft der Bewertung 
  • Bewertet am 23.5.2019

"Used for Resort Maintenance"

Kommentare: I think that either MCare has a lot of great things to offer! If the app could just be fixed that would make the team less frustrated and their jobs easier, and if we could tweak a few things for our non user customers so that they are not annoyed then we would be golden!

Vorteile: Desktop version makes it easy to see all of the history on each hotel unit (lots of filtering options is great)
Easy to see the progress of team mates - ie. where the electrician is at on a particular job or if our purchaser has ordered parts yet
Pretty good options to customize our request form for our needs

Nachteile: The app needs some work to make it function better for us. As it is it's quite frustrating for the team that is out on the resort on tools and not in an office
- app rarely notifies us of a new task and rarely updates/refreshes. Often pulling down to refresh does not work and so we have to constantly close and reopen the app all day otherwise tasks build up without us knowing and then we're behind and guests are left waiting
-no way to do a search for individual units, only by building. For example- if we are in a room and there is a problem with the fireplace and we want to see if there was any previous issues you can't search for it but instead have to go through 150+ tasks from the previous 4 weeks for that particular building looking for any tasks related to that unit
-Frustrations from our customers- there is no way way to filter their search as non users when clicking the "task update" button on the request page. Our outside vacation management companies can not look for tasks that are only related to them but instead have to go through ALL of our tasks that we have going on. It would also be great if the requester not only got email confirmations regarding task being created and then task being closed, but also every time notes were made or it was modified in any way. Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.

Antwort des Softwareanbieters

von Maintenance Care an 26.5.2019

Hi KD,
Thanks for the review. Some of things you are mentioning on the App are in our next update launching this month. We are allowing you to sort on your task list which I know is going to be a big win for navigating through your tasks. As for visitors reviewing tasks that they have submitted, we have to be careful to allow them to only search the recent tasks that they have submitted - I wouldn't think our customers would want a wide open search capability for users without Log In access. Happy to discuss further with you, I will have someone connect with you.

  • Herkunft der Bewertung 
  • Bewertet am 23.5.2019
Joshua R.
Facilities Director
Religiöse Einrichtungen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 5.9.2018

"Best Maintenance Request System EVER!!!"

Kommentare: Transitioning into an existing Facilities Department that has a rudimentary maintenance request and tracking system has proven to be more challenging than expected. Maintenance Care and their outstanding service and software has been instrumental in shifting the culture of paper requests and tracking systems to an environment and user friendly, web-based, electronic system within our organization. The enhanced communication and instant request tracking system has allowed for greater clarity in the submitted requests. The tracking and reporting abilities within the Maintenance Care software have been able to provide additional details when it comes to analyzing the assigned tasks prioritizing the tasks and tracking labor and repair costs. This software is truly a blessing for our organization.

Vorteile: The software and system is easy to use and configure. The enhanced communication with email notifications of received & completed tasks has been extremely helpful. Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Some of our favorite features of the software includes the tracking, reporting and analyzing the tasks, priority levels, areas etc...

Nachteile: There are very few additional features that could enhance the software. Adding additional email notifications when changes are made to the task would be a benefit. Allowing for more flexibility and/or additional features with the maintenance request submission form could allow for additional uses of the software.

  • Herkunft der Bewertung 
  • Bewertet am 5.9.2018
Keegan O.
Building & Grounds Coordinator
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 22.5.2019

"Review"

Kommentare: Communication, and effective time management.

Vorteile: This is a great work order task manager and having vendors all in one space. I love the feature of having a link for everyone to submit work orders.

Nachteile: From Building Management prospective, I would love to see an inventory tracker to be able to keep track of assets far better. I am looking for an alternative solution to keep track of my keys. I have over 1,600 keys to keep track off.

Antwort des Softwareanbieters

von Maintenance Care an 23.5.2019

Hi Keegan,

Inventory and Parts management is included in your membership. Go to Cabinet/Parts and you will be able to start there. Hope that helps

  • Herkunft der Bewertung 
  • Bewertet am 22.5.2019