The Receptionist for iPad

Kommentare: Its been fun and easy to use for both our clients and myself. We don't have a receptionist yet, because our office isn't set up that way. However, this is great to use because our clients can sort of help themselves until someone comes out to assist them.

Vorteile: I love that we can make this extremely customizable so that the clients feel like they're truly getting taken care of and not just another number. The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.

Nachteile: Pricing is a bit off to me. I think we wish there was the ability to have a Basic package for employee contacts over 24. We have about 30 or so, but don't need everything that Premium offers. Premium is the next level up in order to include over 24 ppl.

Kommentare: We are able to keep track of who is in the building at all times.

Vorteile: Easy interface to use and creates a quick check in process.

Nachteile: It would be helpful to be able to "Check in" guests who have accidently checked themselves out early on the receptionist website.

Kommentare: This is an excellent platform to ensure compliance with confidentiality requirements for our business. Photo documentation of visitors is an added plus.

Vorteile: Ability to add documents such as NDAs, and custom safety documents. Trustworthy Cloud server for storage of completed forms.

Nachteile: Better badge printer options would be a huge plus. The quality of Brother QL-820NWB is quite poor.

Vorteile: Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests.
Everything works as it should.

Nachteile: Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist.
Suggestions include: Ability to backdate checkout of guests in portal.
Ability to receive notification if guest does not checkout by end of day or preset time.
Ability to delete guests that are registered in device.
Ability to block guests that have pre-registered and flag if guest attempts to re-register.
Ability to send notifications on check out of guest.
Ability to customize e-mail notification form and change sender address.
Ability to fast sign in via phone OR e-mail address (make it customizable)
Better layout for customizing visitor interface, what you see in portal is not always what you get.
Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Kommentare: We elevated our client experience with the ease of check in & gave our clinicians freedom!

Vorteile: I love that my clinicians can relax and socialize while waiting for their next client to arrive! Not being tied to their rooms & checking the waiting area has been a game changer for our culture. The ability to check the log has also been helpful in many situations.

Nachteile: As we grow, it might get costly to have subscriptions for multiple locations.