The Receptionist for iPad

Nice Visitor Tracking Application

Vorteile:

This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day

Nachteile:

There are no cons. This is a very small application and everything has be thought of

Excellent Investment!

Kommentare: We have eliminated the antiquated pen and ink visitor log by using The Receptionist for iPad. We have freed up time for our Office Administrator to spend on other tasks. Integrating The Receptionist for iPad with our HubSpot account has become a great help to our sales team.

Vorteile:

The notifications feature. We have a lot of visitors come through and if our lobby attendant isn't available, they do not have to wait around for someone to help them. They simply register through the iPad and their contact is notified immediately.

Nachteile:

That the pre-registration feature doesn't work with the touch-free feature. If those two options were "married" it would be a match made in heaven!

Good and bad. Lacking features in specific areas.

Vorteile:

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Nachteile:

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Great platform for small or large business

Kommentare: One of the easiest platforms on the market, especially for a small business that is just getting familiar with implementing a visitor management system. The staff are very helpful and accommodated our needs as much as possible.

Vorteile:

The setup layout is straightforward and easy to figure out and manage.

Nachteile:

More customization for the button types. Wish we had the option to stop a visitor from registering upon check in and receive an instant notification if someone selected yes to a Covid-19 screening questions.

Great solution for our office.

Kommentare: this solution has allowed us to transition back into the office gradually while still providing good customer service. We will definitely continue to use this solution in addition to having a "live" receptionist in the office.

Vorteile:

We are without a receptionist in our office. Our staff is in the office a few days per week and WFH on other days. This solution has enabled us to keep our office doors locked for security purposes while in the office while enabling staff members to be alerted via text, email, and or Microsoft Teams of their guest's arrival to the office lobby. It also enables us to receive alerts for deliveries.

Nachteile:

So far, it has checked all of the boxes. Adding the alerts/notifications to Microsoft Teams was a valuable feature for us.