Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Act!?

Act! Premium ist ideal für kleine und mittelständische Unternehmen, die ihre Produkte effektiver vermarkten, ihre Verkaufszahlen steigern und Kundschaft fürs Leben gewinnen wollen. Act! passt sich an Ihre Arbeitsweisen an und ist sowohl als On-Premise-Lösung (Act! Premium Desktop) als auch als Cloud-Lösung (Act! Premium Cloud) erhältlich. Oder nutzen Sie eine hybride Bereitstellung für maximale Flexibilität!

Wer verwendet Act!?

Act! Premium ist ideal für Kleinunternehmen, die die Kundenzufriedenheit erhöhen und eine gut gefüllte Sales Pipeline aufbauen wollen – von neuer Kundschaft über Folgekäufe bis hin zu Empfehlungen.

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Bewertungen über Act!

Durchschnittliche Bewertung

Gesamt
3,7
Benutzerfreundlichkeit
3,8
Kundenservice
3,3
Funktionen
3,7
Preis-Leistungs-Verhältnis
3,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
36%
4
29%
3
14%
2
8%
1
12%
Rick
Rick
Owner
Verifizierter Nutzer auf LinkedIn
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ACT was the best back in the day

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Ulrich
Ulrich
Doctor in Benin
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Magical Act !

5,0 vor 2 Wochen Neu

Kommentare: My experience with Act has been wonderful. This software is a real gift, a real treat. It's so fantastic how it allows me to automate my business. Very easy to use, I can easily retrieve information on customers; I also have a history of my mails, calls and letters.

Vorteile:

I like this software. Being able to improve my communication, increase my sales and ensure the loyalty of my customers is so magical! And the ease of remote tasks is just incredible. And to think it's so easy to use!

Nachteile:

Nothing to complain about! This software works like a charm and is easy to use.

Antwort von Act!

vor 2 Wochen

Thank you, Ulrich! We love hearing from our customers and enjoy learning that Act! has improved your customer communications and customer loyalty! We'd love to learn more about your business. If you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/

Sally
Sales in Singapur
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Basic CRM that does the job

4,0 letztes Jahr

Vorteile:

ACT is easy to use and does what a CRM is supposed to do: manage contacts and contact information. It is easy to create contacts, companies, links and search for them. It can be used offline which makes it extremely convenient when there is no internet access (eg: business trips). The DB will synchronize when you are back online. Another thing is that it is an off the shelf product: it does not require any development to configure.

Nachteile:

The software lacks customizable reports and dashboard. It is extremely complicated to setup a good dashboard with the reports that you need. There is not much options or flexibility, and the display does not always end up being right (missing items). So it is not the best for sales/opportunities management.

Antwort von Act!

letztes Jahr

We love hearing from our customers Sally, and appreciate you taking the time to let us know how Act! is helping your business. We understand that you found some limitations around reporting and wanted to be sure you had access to these digital resources to help with your customization needs. https://www.act.com/resources/ If there are additional features you'd like to see in Act!, we'd love to know and invite you to please submit a feature request by visiting this URL. https://app.smartsheet.com/b/form/5833907456404e3d99cb5c440433f6a0 Thank you again for your feedback.

Bo
Bo
Customer Service Ambassador in UK
Verifizierter Nutzer auf LinkedIn
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Easy tool

4,0 vor 3 Wochen Neu

Kommentare: Only had the change to use free trial, integrated with Sage 360 as it is owned by Sage. Created a few marketing automation and went live as well, got great results, it had potential. Used its app also to track progress and results.

Vorteile:

Mostly used Act's features of contact management and marketing automation in CRM, it has a feature that brings together all of the customer data into a centralized database. Using automation tool is so easy and helps you track every steps.

Nachteile:

Not so many features but the essential features are enough to get what is really needed. The support for the product has ended.

Antwort von Act!

vor 2 Wochen

Thank you, Bo for your review. We value your feedback! It sounds like you might be using an older version of Act! and hope you'll check out this webpage for information about our exciting new features and enhancements. https://www.act.com/upgrade-center/

Nicole
Agent in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ACT has many features, but most of them are cumbersome and lacking full functionality.

2,0 vor 6 Jahren

Vorteile:

Our office has been using this product since before I started. It is a solid database program and if that is all you want to do is have a large database of contacts, then this performs well.

Nachteile:

I dislike how this is still only available for windows computers which makes communicating information in an office with both Mac and PC impossible. Also, the outlook plug in that allows emails to be synced with a contact in ACT will only link emails to the PRIMARY contact. So that means you have to manually sync that. If you are emailing over 100 emails a day, you end up either spending most of your time manually syncing contacts or just foregoing this feature. Also, you can only add 4 contacts to a company. Often times, we need to have upwards of 6-10 contacts for a company so the inability to add more is a huge issue. And since ACT isn't online, any changes made on any employee computers while not connected to the server means no one else has access to that info until they make it back to the office to sync. Which means our data is never fully up to date. There are so many problems with this software that we often don't try to take advantage of any of the other functions.

Antwort von Act!

vor 6 Jahren

Hi Nicole, Thanks for your feedback! You're correct that our main desktop product is only available for PC. Did you know we do offer a fully web-based solution, Act! Premium Cloud? This works great on PC and Mac, as well as keeping your data online on our hosted cloud servers. It sounds like your business could make good use of the features available via Act! Cloud - might be worth checking it out at act.com - we do offer a free trial too. We'll definitely be taking your feedback on board for future releases - especially what you've said around email syncing. We've got some major improvements planned in this area in the next release (20.1). Lastly, there should be no limit to how many contacts can be assigned to a company - if you're having issues adding more than 4, I'd definitely recommend contacting customer support, who'll be happy to help. If there's anything more we can do to help, please let us know! Thanks again, Jon, Act! Social Media Team

Vincent
Sales & Marketing Manager in USA
Lebensmittelproduktion, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing Software that has help me accelerate my business

5,0 vor 3 Monaten

Kommentare: Overall, I have been able to track and provide my sales and marketing success to my owners. It's important to measure your success and Act! has made it simple and easy to use.

Vorteile:

I enjoy having task and opportunity options. It makes me organized and I can manage my time. I love marketing automation as it's difficult to reach out to hundreds of contacts at a time.

Nachteile:

I would like to change the colors of the program. The blue and white are a little too overwhelming for my eyes. I would like "Dark Mode" if that would be possible.

Antwort von Act!

vor 2 Monaten

Thank you, Vincent, for taking the time to leave this review. We'd love to learn more about your business and highlight it on our Success Story webpage and social channels! If you'd like to share your Act! Success Story, it's easy - just paste this link into your browser to get started. We hope to hear from you! Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/