MineralTree TotalAP

worked well enough

Vorteile:

The product worked for our business when we first started up. It did our business invoices well. No complaints there.

Nachteile:

There are a lot more software programs that work better and easier as well as offer more for the money.

I have used many features of the mineraltree system and found each one user friendly.

Kommentare: Ease of tracking, reconciling and vendor payments

Vorteile:

The mineraltree system seems to be ahead of most. The sync capabilities with various accounting software has made invoice paying less cumbersome. The ability to scan invoices and able to search and retrieve for verification has been eased. Our approval process is a two part and being able to simply scan, submit, verify and pay has cut down on wasted time as well as wasted money. We currently use QuickBooks and have found the sync process is easy and fast. We are able to get vendors paid and payments posted quickly. The ACH payment process in the beginning took some getting use to but now that I am use to the process, it is my preference however not all vendors we deal with utilize ACH yet. Overall, we have been very happy with all mineraltree has to offer and all their improvements over the years.

Nachteile:

It took some getting use to but as with any software there is a learning curve. ACH payments are the most difficult if you are syncing with Quickbooks and your bank. When a ACH payment is paid its not broken out in your banking reconciliation as to who was paid it is just an amount so if you have multiple ACH payments on the same day it is not clear who is paid what. I have learned to date my payments days apart as to not have this lump sum amount. I find it very simple now and just requires a payment date to be entered in mineraltree that separates ACH payments.

It's been a mostly "meh" experience

Vorteile:

The ability to have multiple vendors send their invoices to one repository versus me having to send everything in. Also, that, for the most part, checks are being cut someplace else.

Nachteile:

It is a very clunky software. It takes a while for pages to load or won't load at all so have to refresh the page. It's hard to navigate back to the page you were looking at RIGHT before, you always seem to have to go back to the home screen. Example- I want to review invoices for Company A. Instead of being able to click from one invoice to the next, I have to go to the search tab and re-find that company to go back to the company page, find the invoice I was looking for. Each time i'm looking at a company. Also,

Great Tool To Streamline AP Invoice Entry and Payments

Kommentare: MineralTree has been great to work with-especially in terms of feedback. When we originally started using the software, some features were missing that we really wanted to see added, so we shared our feedback with the CS Team and our requests were answered in the next two releases. That is immensely valuable as we know that if our needs ever changed and we required the software to function in a different capacity, we could work with the MineralTree team to devise a solution to fit our needs. There have been very few issues thus far, the only one worth mentioning being a glitch that caused a delay in invoice processing for a day or two; upon reporting the issue the team immediately responded and kept us informed of the status of the fix so we were never left wondering. The amount of time spent capturing vendor invoices has been greatly reduced, and errors minimized since entry is automated. Now, instead of spending time on data entry we can automate that portion and better utilize our staff for approval and review, and other more meaningful tasks that can add value to the business versus simply keying in invoices. While we don't utilize the system for Payments currently, I've personally used the software for another business and leveraged Payments. The Payments made check issue incredibly easy, especially when the check-signer was busy or out-of-town. Overall, highly recommend and very pleased.

Vorteile:

Easy to use, streamlined AP processes well, highly responsive customer service team, very collaborative and user-focused. Not a sign-up and never hear from them again kind of company - very engaged and a rarity in today's marketplace.

Nachteile:

Would like the window pop-up for invoice entry to be larger so it fills more of the screen overall like the homepage does. Other than that, really no complaints to date.

MineralTree is extremely intuitive, and an effective AP tool

Vorteile:

The product is great for a small business who uses quickbooks. You can assign approvers, and manage AP efficiently.

Nachteile:

This software can be glitchy. I would like reports which tell me which invoices are stuck with certain approvers.