Crelate Talent

"BEST ATS I've seen in 25 years in the industry!"

Kommentare: Crelate has streamlined our business process and workflows and empowered us to grow.

Vorteile: The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Nachteile: There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate.
The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

"Why Did We Wait So Long!?"

Vorteile: (AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally 8 other Recruiting CRM/ATS vendors. Then on to the support staff whose incredible knowledge of both the system and industry thus able to act as a real business analyst and internal systems consultant. And last but not least to the support staff who took an incredibly complex legacy database we'd been running for nearly 20 years, made sense of it, and worked it successful into Crelate like a data magician. I swear it felt like everyone I dealt with at Crelate could just read my read my mind at every turn, I never felt rushed, or frustrated, or like “just 1 of 1000 clients”. You took a topic we'd been avoiding for years, conversion/migration of an enormous legacy database, and made it a breeze. My only regret is having waited so long to modernize our Recruiting ATS/CRM system to Crelate. Perhaps most telling, one of my favorite Day 1 comments from a new user of the Crelate..."This is SO CRAZY AWESOME!". I couldn't agree more. A common sentiment I mentioned to the folks during the migration planning/training was "have you guys thought of everything?!", it really seems as if they have.

Nachteile: Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.

"So many useful ways to customize!"

Kommentare: Overall the program is great. It needs some small tweaks in the texting feature but overall it's great. I wish all users were able to delete duplicate candidates. There should also be an option when you are uploading several resumes at once, that you can deselect ones that are duplicates so you don't have to upload them again.

Vorteile: I love the reporting feature and how visual everything is. Seeing exactly how many candidates I have in each category is very useful. Taking notes and sending emails is extremely easy and makes my job go so much more smoothly.

Nachteile: Ring Central integration doesn't work that well. I constantly have to disable and re-enable to get the texts and calls to show up on the candidates profile. I am also unable to use the texting templates but I don't know why.

"Good for staffing companies"

Kommentare: It's a valuable tool for me. I wish it would integrate better with job boards or allow job applications to get sent to different people without having to buy more licenses.

Vorteile: It has an easy to use interface, tracks emails, and keeps all notes and activity in one place. Good integration with outlook. It's online and accessible anywhere with an internet connection, which is nice.

Nachteile: Job board integration still isn't that great. It does get out to the free ones, but we get almost no traffic from the job boards they claim to post the jobs to. Once in awhile we'll get an application from Glassdoor or Indeed, but that's about it.

"Good but many limitations"

Kommentare: No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. Overall, I would not choose Crelate again. As we grow, we will actively look to leave.

Vorteile: Software helps organize large amounts of data

Nachteile: Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.