Was ist TenantCloud?
Bei TenantCloud handelt es sich um einen kostenlosen Cloud-Service mit persönlichen Portalen für Vermieter, Mieter und Serviceexperten, wo sie online Miete zahlen und einziehen, kommunizieren, Mietinformationen speichern, Bilder zum Zeitpunkt des Ein-/Auszugs hochladen, Wartungsanfragen verwalten usw. können.
Mit TenantCloud können Mieter ein neues Zuhause finden und visuelle Wartungsanforderungen verwalten. Gleichzeitig können Vermieter bis zu 75 Einheiten kostenlos verwalten, die Miete online einziehen und Inserate auf mehr als 25 Plattformen schalten.
Wer verwendet TenantCloud?
Mieter, Vermieter, Immobilienverwalter und Serviceexperten.
Wo kann TenantCloud bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- TenantCloud
- Ansässig in Austin, USA
- 2014 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- TenantCloud
- Ansässig in Austin, USA
- 2014 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
TenantCloud – Videos und Bilder









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TenantCloud Funktionen
Bewertungen über TenantCloud
Verifizierter Rezensent
Perfect for Small Landlords!
Kommentare: It saved me a ton of time.
Vorteile:
I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it.
Nachteile:
Well, they don't have a phone support, but once you figure out how to use support tickets you get used to it.
Antwort von TenantCloud
vor 4 Jahren
Thank you for a great feedback! We really appreciate your kind words.
Malcolm
In Betracht gezogene Alternativen:
Don't make property location identification compulsory through google
Kommentare: Personally I'm not happy about it's *add property location* feature. Google doesn't have addresses for the properties in my country so as a result when I try to add a property it shows an error message saying "your property is not found on google"
Vorteile:
Lovely tools for my startup property management company. I'm in the process of trying the free version before paying
Nachteile:
Google maps does not have sufficient deta of every single neighborhood in the world so by making the feature compulsory through google you only limit your market to developed cities while not giving a damn about all other properties which are located in smaller towns, developing and remote countries. Make it easy for every single property in the world to be managed through the software...
Claudia
In Betracht gezogene Alternativen:
Great overall for now
Kommentare: So far I'm still transfering data and find it quite easy to do. I can give you more feedback in a few months when I start to actually use it with my tenants.
Vorteile:
It is quite easy to use and have all what I want in property managing.
Nachteile:
I wish you can have it more international user friendly by giving options to add/remove options. For example, I try to add equipment that are commonly provided in my country but then it's not available in the dropdown options so I have to compile them all in other.
Antwort von TenantCloud
vor 4 Wochen
We appreciate your feedback! Thank you.
Tim
In Betracht gezogene Alternativen:
Daily SPAM & Poor Customer Service Respondes
Kommentare: After setting up one property the system would allow me to at more Units. Didn't have time to figure it out. The daily SPAM, the reply to asking about stopping the emails and I'm glad I didn't try to get Verified. I see a number of complaints on that process. Plus when I reached out to their online support chat, I was asked if I had an account with TC. At that moment I didn't because I wanted some answer before wasting my time. The reply was you have to have an account for us to talk to you!!! REALLY?!?!?!
Vorteile:
It had a fresh look and it was somewhat easy to figure out without looking for or asking for help.
Nachteile:
14 days trial is not enough time to really put this service through it's passes. The daily SPAM to upgrade and use other services and not being able to stop them. Per customer service, (my words) live with it or don't use our service.
Antwort von TenantCloud
vor 9 Monaten
Tim, thank you for taking a moment and sharing your comment with the community. We take our customer service very seriously, so we pulled the dialog to see what happened. Yes indeed, our rep has suggested you create an account but also he has answered all your questions regarding how the system works and how it can help you. We are sad that you have decided not to go with TenantCloud, but we are hoping your business will be in a great place with your next property management software. Best regards, TenantCloud Team
Scott
Very useful tool for small property rental
Kommentare: I'm happy with the product so far - I plan to explore the tenant portal in the future to see if I can use that with my tenant. Other than word of mouth this was the only marketing I did to rent the property and we had a qualified inquiry in less than 2 weeks, along with a handful of others who had less than desirable credit.
Vorteile:
The free version of Tenant Cloud allows you list your rental property and publish it to multiple leasing sites including Realtor.com and Apartments.com. Applicant pays for background and credit checks ordered through the tool. With the first level pay site - approx $12/ month - you can accept ACH payments from tenants and keep track of payments, etc. For a $20 fee you can receive a complete property analysis with local comps to help set a fair rental rate for your property.
Nachteile:
I paid twice for the property analysis because the first time it allowed me to overwrite a square footage field that was derived by a formula and my total square footage on the analysis ended up being more than 3 times the actual square footage and I had to run it again.
Antwort von TenantCloud
letzte Woche
Thank you for the feedback! If there are any questions, please contact our Support Team. We will be happy to assist.