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TenantCloud
Was ist TenantCloud?
Bei TenantCloud handelt es sich um einen kostenlosen Cloud-Service mit persönlichen Portalen für Vermieter, Mieter und Serviceexperten, wo sie online Miete zahlen und einziehen, kommunizieren, Mietinformationen speichern, Bilder zum Zeitpunkt des Ein-/Auszugs hochladen, Wartungsanfragen verwalten usw. können.
Mit TenantCloud können Mieter ein neues Zuhause finden und visuelle Wartungsanforderungen verwalten. Gleichzeitig können Vermieter bis zu 75 Einheiten kostenlos verwalten, die Miete online einziehen und Inserate auf mehr als 25 Plattformen schalten.
Wer verwendet TenantCloud?
Mieter, Vermieter, Immobilienverwalter und Serviceexperten.
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TenantCloud
Weitere gute Alternativen zu TenantCloud
Bewertungen über TenantCloud
A great tool for property management
Vorteile:
Tenant cloud is easy to use for our tenants and for us. It makes it easy to track what is happening where. It allows an open line of communication with tenants and keeps all our documents in one place.
Nachteile:
There are a few things I think could be better. - Options for creating a tenant profile, some of our tenants don't have or don't use email addresses, it should not be mandatory. There should be an option to create an account with just a mobile number. - You can't send group messages. - Can't invite to apply using a phone number. Often times people want us to text them a link and it is not an option.
Excellent Property Management
Kommentare: This has been a lifesaver I took over property management and was able to get up to speed with everything quickly and have information available to my team.
Vorteile:
It makes it easy for me to track rent payments, receive payments, and conduct the other rental business I must complete.
Nachteile:
I have not found anything I did not like, there are items I haven't taken full advantage of but nothing I do not like.
In Betracht gezogene Alternativen:
Daily SPAM & Poor Customer Service Respondes
Kommentare: After setting up one property the system would allow me to at more Units. Didn't have time to figure it out. The daily SPAM, the reply to asking about stopping the emails and I'm glad I didn't try to get Verified. I see a number of complaints on that process. Plus when I reached out to their online support chat, I was asked if I had an account with TC. At that moment I didn't because I wanted some answer before wasting my time. The reply was you have to have an account for us to talk to you!!! REALLY?!?!?!
Vorteile:
It had a fresh look and it was somewhat easy to figure out without looking for or asking for help.
Nachteile:
14 days trial is not enough time to really put this service through it's passes. The daily SPAM to upgrade and use other services and not being able to stop them. Per customer service, (my words) live with it or don't use our service.
Antwort von TenantCloud
vor 3 Jahren
Tim, thank you for taking a moment and sharing your comment with the community. We take our customer service very seriously, so we pulled the dialog to see what happened. Yes indeed, our rep has suggested you create an account but also he has answered all your questions regarding how the system works and how it can help you. We are sad that you have decided not to go with TenantCloud, but we are hoping your business will be in a great place with your next property management software. Best regards, TenantCloud Team
In Betracht gezogene Alternativen:
Easy to use
Kommentare: Ive had a great experience with tenantcloud. Its easy enough for me to use and customer service is always there when i cant figure something out.
Vorteile:
I really like the tenant portal. I like that the renters can use this to help their credit. Any time i have an issue customer service is right on it.
Nachteile:
the documents feature is hard to navigate (im not great with tech so prob. just me) When i try to copy and paste it comes in all over the place and it takes more time to fix than to just type it in.
A comprehensive property management solution
Kommentare: Overall, it's been positive. I generally use it for accepting applications, background checks, unit FMV checks, listing a unit across multiple platforms, accepting rent, and bookkeeping.
Vorteile:
Very comprehensive on the landlord's side, covers everything from A to Z on property management.
Nachteile:
So comprehensive at times that using certain features is not intuitive. The asking for bids from Service Pros comes to mind. I have had certain tenants mess up signing up for the portal on their end (accidentally signed up as a landlord for free trial) and it's a real mess to fix - should be easier.
