Zenefits

HR & Benefits Administration for the Small Business

Vorteile:

Amazing User Friendly Interface. Benefits Administration is very easy. Time Off Management is great. Low Cost for setup, which is always great for a Small Business.

Nachteile:

Phone Call response time has been a little less than exciting, but they do get back to you.

Excellent HR Platform for Small to Medium Sized Businesses

Kommentare: When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of Covid when having to hire employees while working remotely. The ability to customize in Zenefits was a huge plus for us as a staffing company because of the differing needs of our clients. Zenefits makes it easy if we need to update or change any of the documents that are used for onboarding our new hires. The benefits management available through Zenefits has also been a great tool for a business like ours. It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during open enrollment. Our company has changed from where we were in 2015 and using Zenefits has allowed us to easily adapt. If you are a small or medium sized business that struggles with HR issues like hiring and onboarding, benefits and record management, or compliance, I would recommend looking into how Zenefits can benefit you and your company.

Vorteile:

Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.

Nachteile:

We have not had any major issues or challenges using this software

Worst experience ever!!

Kommentare: Worst customer service experience I have had in over 20 years in the corporate and HR world. They did not fulfill their side of implementation and then refused to refund the pre-payment for the 1st year of service although we never used the software.

Vorteile:

The pro that I could find was the the sales team was great to work with and helped you understand the product that the had to offer.

Nachteile:

Everything!! The implementation was a nightmare! The team I worked with did little to nothing to help implement their product. I had to cancel before completing implementation as I had lost all confidence that this software had the support and care needed to handle an entire HRIS.

Zenefits is a benefit to have

Kommentare: saves my time with taxes, as it allows me to focus on my job more.

Vorteile:

I like Zenefits' ease of use as it is user-intuitive and modern.

Nachteile:

No cons to share here - other than that they could improve on live chat availability

Zenefits Review

Kommentare: our overall experience with zenefits has been positive. The on boarding tools offer a wide variety of options an customization that really make the initial process a lot easier.

Vorteile:

The part that we liked most about zenefits is that it gave us one place to keep all employee documents. We also like that we could set up an employee by using the on boarding (hiring) service through zenfits which allows the employee to start their profile an also fill out needed employment documents electronically.

Nachteile:

Initially we thought that the time card piece of zenefits was something that we were going to be able to use and would be rather handy for us. We quickly learned that Zenefits has not yet set up this module in a way that truly works for subcontracts who have to track employee's time by job number and phase code both. It can be done but takes a large amount of manual entry on the administrators part which then defeats the purpose of using such a tool.