Wer nutzt diese Software?

Für Fahrradvermietungs-Unternehmen. Flottengröße von 10 bis 5.000.

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 59,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Taste Provence
  • http://www.bikerentalmanager.com/
  • Gegründet 2010

Über Bike Rental Manager

BRM wird jeden Aspekt deines Fahrrad-Verleih-Unternehmens verwalten, alles an einem Ort. Für Fahrrad-Shops mit Flotten von 10 bis 5.000 Bikes. (In der Tat nutzen es einige kleinere Geschäfte mit rund 5 bis 20 Fahrrädern für das erstaunliche Online-Buchungssystem) Durch die Verwaltung deiner Kunden, deinen Miet-Tickets, der Verfügbarkeit, der Wartung und deiner Transaktionen an einem Ort sparst du enorm viel Zeit und Mühe. Optional kannst du auch Online-Buchungen aus deinem Live-Inventar entgegennehmen.

Bike Rental Manager Funktionen

  • Auto-/Bootsverleih
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Mehrere Standorte
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management
  • Säumnisgebühren-Berechnung
  • Terminplanung
  • Vermietung medizinischer Geräte
  • Vertragsmanagement
  • Wiederkehrende Mieten

Die hilfreichsten Reviews für Bike Rental Manager

Buyer Beware

Bewertet am 15.8.2019
Kevin W.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Once this product was implemented my booking phone calls increased and online bookings decreased. These issues were discussed with senior Management and they will not allow cancellation or a refund. My web traffic shows the vast majority of customers visit my site with mobile devices yet only 7% of the bookings are mobile. The company’s response was that folks shop on their smart device and then get on the desktop to book. The product is useless yet they don’t allow cancellation or refund.

Vorteile: Fast customer support.
They helped set up the inventory (no way you can do it yourself without database knowledge)

Nachteile: Online booking is not customer friendly. Mobile booking is worse. Known issues with iFrame that they don’t tell you about until after purchase. Demo version is not the live version, it’s their upcoming release.

Has everything you need from a small fleet up to a massive one

Bewertet am 10.8.2017
Jonny M.
Owner
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Lots- made setup a lot easier, and it is a complete package (mostly) so no need for too many other programmes at all. It is in all-in-1 system

Vorteile: -Can handle many different types of businesses, as each one is different
-Once set up, it can work extremely well- it is well integrated to provide links to Mailchimp and other programmes e.g Lightspeed
-It is constantly being developed and updated
-Fantastic Customer Service
-Great Knowledgebase about troubleshooting, ideas, improvements and how-to's which are often self explanatory
-You just need to understand what will work for you, and how to set it up
-Great to be able to include mechanic tasks and servicing, and multiple locations on there

Nachteile: -Currently it isn't the best software out there for non bike rentals (e.g selling tours)- but this is being improved apparently
-Little bit confusing to get your head around if you are setting up, but if you commit to it, it is a great asset. I'm only using a fraction of the system and it's capabilities

Antwort des Softwareanbieters

von Taste Provence an 6.7.2018

Hi Jonny,
many thanks for your kind words!

Yes, we are working on tours right now, it is going to be a fantastic place to manage bikes and tours alike.

Excellent bike rental software

Bewertet am 19.6.2016
Rachael V.
Owner
2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: By the start of our second season in business I knew that our manual systems just weren't cutting it and I was worried that I was going to lose track of our forward bookings or make mistakes with the bookings I had. I'd looked into a number of different options but just hadn't found what I wanted - I needed a system that would allocated specific bikes to a booking, not just a random bike from a group. Then I found BRM and all was well in my world. At this stage we are only using a fraction of what the system offers, but this will change as our in house systems and processes develop.

Vorteile: Our forward bookings are no longer a nightmare. With BRM we can allocate a specific bike(s) to each booking and changing dates, bikes or any other details is simple and fast. The company is very responsive to questions and issues raised have been addressed very quickly. Looking forward to changing to BRM online booking next month.

Nachteile: Being a Mac user Safari is the default so just have to remember to use Chrome instead as the system works best with this.

Antwort des Softwareanbieters

von Taste Provence an 20.6.2016

Hi Rachel,

thanks very much for your great review.
regarding your point about running on a Mac, I'd just like to confirm to all, it works great on a Mac and on Safari, it is just a bit quicker on Chrome browser on a Mac (also free to download).

Personally I use a Mac, but many or our users have PC's.

thanks!

Best software for bike rentals!

Bewertet am 3.2.2017
Kerstin K.
Manager
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: First of all, the service is fantastic and fast! The software never fails. Every need a bike rental has is featured. Until now, we are very happy with it!

Vorteile: it's very logical

Great solution for bike shops

Bewertet am 12.9.2016
Jeff M.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We're a small shop but do a big rental business. We really needed a comprehensive system that was within our price range, and BRM was the answer. We've been using it for a year now and it has improved our efficiency greatly, plus the Online Booking Wizard has reduced our workload tremendously.
I was going to give only 4 stars for ease of use, but I have to say that simplicity hinders flexibility; something this powerful will take a bit of time to master, yet my staff was using the system successfully within 1-2 days. And the customer support deserves 6 stars, so my review would average out to 5 stars anyway. Make that 6-1/2 because value deserves 6 stars as well. My compliments to Doug and his team, despite the difference in time zones, we always get quick answers to our questions, and their on-line Knowledge Base is very comprehensive as well.

Antwort des Softwareanbieters

von Taste Provence an 13.9.2016

Hi Jeff,

many thanks for the kind words, and great review. We've got some good innovations coming for 'ease of use' too, to try and earn a real 5*!

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