--- description: Detaillierte Informationen über DataCandy zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DataCandy Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Customer-Loyalty-Software](/directory/10031/customer-loyalty/software) > [DataCandy](/software/132936/datacandy) # DataCandy Canonical: https://www.capterra.com.de/software/132936/datacandy Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132936/datacandy?page=2) > DataCandy ist ein führender Anbieter von Kundenloyalitäts- und Geschenkkarten-Softwarelösungen für Restaurants und Einzelhändler jeder Größe. > > Bewertung: **4.3/5** von 46 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet DataCandy? Das Unternehmen hat zwei Zielmärkte innerhalb der Restaurant- und Einzelhandelsflächen: kleine Unternehmen mit 1 bis 10 Standorten und große Unternehmen mit mehr als 10 Standorten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 46 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Paystone - **Region**: Montreal, Kanada - **Gegründet**: 2002 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Französisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Angebotsmanagement - Bonus-Verwaltung - CRM - Engagement-Tracking - Kampagnenmanagement - Kundenaktivitäts-Tracking - Kundenkarten - Mitgliedschaft-Management - Treueprogramm ## Integrationen (9 insgesamt) - Aireus - Auphan Dining - Blue Ridge Platform - Direct Pay Online - Squirrel POS - UEAT - Veloce - Volanté POS - talech ## Optionen für Kundensupport - 24/7 Live-Support ## Category - [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software) ## Alternativen 1. [Guusto](https://www.capterra.com.de/software/186209/guusto) — 4.9/5 (3466 reviews) 2. [Kangaroo](https://www.capterra.com.de/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 3. [Tango](https://www.capterra.com.de/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (521 reviews) 4. [Tremendous](https://www.capterra.com.de/software/197141/tremendous-rewards) — 4.8/5 (464 reviews) 5. [giftmall](https://www.capterra.com.de/software/1056705/giftmall) — 5.0/5 (51 reviews) ## Nutzerbewertungen ### "Expensive, but worth trying\!" — 4.0/5 > **Roly** | *16. Oktober 2023* | Schreiben & Editieren | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The loyalty program is definitely something we found great to encourage our employees do better. This has drastically improved their performance. Quite helpful. > > **Nachteile**: Paystone should allow their users at least a free trial. Though it's a bit expensive, the user must be given a chance to explore what he is going to get. > > Quite grateful for their customer loyalty feature, it has helped my company grow rapidly. Only if they could provide free trial, it would be great to get the user of a glimpse of what he is going to get. A bit expensive but certainly worth it. ----- ### "Great Loyalty and Gift Card Program" — 5.0/5 > **Scott** | *29. Oktober 2022* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases. > > **Nachteile**: Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages. > > I do like the monthly cost. I do like working with customer service. ----- ### "Unauthorized payments" — 1.0/5 > **Shelly** | *7. Februar 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase. > > **Nachteile**: see above. Or heck, I'll copy it for you here:Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase. > > Horrible ----- ### "Gift Cards used in a High School" — 5.0/5 > **Houneida** | *28. Oktober 2022* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The system is an accordance with our accounting procedures and very easy to track > > **Nachteile**: There's nothing that I don't like about this program > > It was the best option we provided students ----- ### "Very Satisfied" — 5.0/5 > **Darlene** | *8. November 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very user friendly even for the technically challenged staff > > **Nachteile**: there was nothing really that bothered me > > Our overall experience has been great and like that we have human support when we need it ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132936/datacandy?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/132936/datacandy) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten