--- description: Detaillierte Informationen über Survicate zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.com.de/software/132914/survicate Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132914/survicate?page=2) > Erfasse mehr Kundenfeedback und biete ein besseres Kundenerlebnis. Verwende 20 native Integrationen, um auf Kundenfeedback zu reagieren. > > Bewertung: **4.6/5** von 99 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Survicate? Customer feedback surveys for scaling companies ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 99 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Survicate - **Region**: Warsaw, Polen - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Preisinformationen**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Polnisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Alarmfunktion / Benachrichtigungen - Anonymes Feedback - Anpassbare Fragen - Anpassbare Vorlagen - Anwaltsmanagement - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CSAT-Umfragestruktur - Dashboard - Datenvisualisierung - Drag-and-Drop - Feedback-Management - Formularerstellung und -design - Fragen-Verzweigung - Fragenkatalog - Kampagnenmanagement - Kontinuierliches Feedback - Konversion-Tracking - Kundenbindung - Kundenerlebnis-Management - Kundensegmentierung - Leistungskennzahlen - Live Results Sharing - Mehrere Fragetypen - Multi-Channel-Kommunikation - Multi-Channel-Vertrieb - Multichannel-Datenerfassung - NPS-Umfragestruktur - Negatives Feedback Management - Nutzerbewertungs-Notifikation - Nutzerforschungsanalyse - Nutzungsverfolgung/-analyse - Onboarding - Online-Umfragen - Prozess-/Workflow-Automatisierung - Pulsbefragungen - Reaktions-Management - Real-Time Analytics - Real-Time Reporting - Segmentierung - Sentiment-Analyse - Trend-Analysen - URL-Anpassung - Umfragen & Feedback - Umfragenerstellung - Verzweigungslogik - Visuelle Analytik - Überprüfung bewerten ... und 7 weitere Funktionen ## Integrationen (68 insgesamt) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... und 53 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) ## Ähnliche Kategorien - [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software) - [Dokumentenautomatisierung Software](https://www.capterra.com.de/directory/10023/forms-automation/software) - [Customer Success Tools](https://www.capterra.com.de/directory/30961/customer-success/software) - [Kundenzufriedenheit Software](https://www.capterra.com.de/directory/30541/customer-satisfaction/software) - [NPS-Software](https://www.capterra.com.de/directory/32075/nps/software) ## Alternativen 1. [SurveyMonkey](https://www.capterra.com.de/software/32728/surveymonkey) — 4.6/5 (10431 reviews) 2. [Jotform](https://www.capterra.com.de/software/158456/jotform-4-0) — 4.7/5 (2820 reviews) 3. [Typeform](https://www.capterra.com.de/software/137289/typeform) — 4.7/5 (946 reviews) 4. [Microsoft Forms](https://www.capterra.com.de/software/1025299/microsoft-forms) — 4.6/5 (322 reviews) 5. [QuestionPro](https://www.capterra.com.de/software/135455/questionpro) — 4.8/5 (523 reviews) ## Nutzerbewertungen ### "Perfect tool for getting quick feedback from your customers" — 5.0/5 > **Artiom** | *10. Dezember 2024* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Good documented mobile SDK (and Web), ease of use and integration, great web interface for managing surveys, flexibility of creating surveys (so many options), integrations and automations with intercom (that actually was a game changer to forward the survey responses from unsatisfied users directly to the support through intercom), great and quick support (no bots\!) > > **Nachteile**: For now didn't found any reasonable problems, the SDK is under active development. > > We started to use survicate to collect some user experience with our app and for the moment we are very satisfied with all the spectre of the features that survicate can offer us. ----- ### "Survicate Feedback" — 5.0/5 > **Pritish** | *22. November 2025* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Template customization and the Survicate support team\! It is a great tool and serves our needs very well. > > **Nachteile**: I think more question types could be added. For example, if I want to add some instructions to a response, I use the thankyou message option as of now. I guess a dedicated instruction style message(and further customizations) could make more sense. > > 10/10 so far. The support team is so nice and helpful when it comes to in-survey support or testing out new features for free. ----- ### "Easy to integrate survey solution" — 5.0/5 > **Patrick** | *21. Oktober 2024* | Personalwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It was fairly easy to setup for us and integrates well with our website, as well as our other infrastructure (pushing survey results to e.g. Slack or Big Query). It offers us good customization and the ability for marketing or non-technical product people to leverage it. The Survicate AI functionality is also very useful to do product research if you have collected a lot of feedback and want to go through it fast. > > **Nachteile**: We did not see an ability to use emails and in-app surveys together while not over-surveying individual users (for example reach out to all users which did not answer an in-app survey via email). > > For us it has a good value point for doing regular user surveys (NPS, CSAT), but also do to feedback surveys for individual features or user journeys. ----- ### "Excellent for Teams Needing Robust Survey Automation and Integration Solutions" — 5.0/5 > **Vladimir** | *1. November 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Survicate effectively solves our survey automation needs. We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly. The integrations are flawless, and the support team is fantastic, responding promptly to any queries. Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback. > > **Nachteile**: Honestly, Survicate meets all our needs, so there isn’t anything I’d critique. > > Our experience has been consistently positive over the past four years, and we couldn’t be happier with the service. ----- ### "Very good experience with Survicate" — 4.0/5 > **Jessica** | *15. August 2024* | Sport | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The tool is very intuitive and flexible. > > **Nachteile**: Not being able to download the reports as one full PDF report. I have to download one question at a time. > > Overall the customer support with \[sensitive content hidden\] is very good, quick and he is very reliable. The took is easy to use, just needs a few features to take it to the next level. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132914/survicate?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/132914/survicate) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten