Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Survicate?

Survicate ist eine leistungsstarke Managementsoftware für Umfragen, NPS (Net Promoter Score) und Feedback, mit der du mehr Kundenfeedback erfassen und ein besseres Kundenerlebnis erzielen kannst.

Survicate bietet:
– Website,
– Web-App- und In-Product-(In-App)-Umfragen,
– E-Mail- und Link-Umfragen sowie
– Mobile-App-Umfragen für Android und iOS.

Wer verwendet Survicate?

Customer feedback surveys for scaling companies

Survicate Software - 1
Survicate Software - 2
Survicate Software - 3
Survicate Software - 4
Survicate Software - 5

Du bist nicht sicher, ob Survicate das Richtige ist? Mit einer beliebten Alternative vergleichen

Survicate

Survicate

4,5 (29)
117,00 $
Monat
Kostenlose Version
Kostenlose Testversion
73
38
4,3 (29)
3,7 (29)
4,5 (29)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
49,00 $
Monat
Kostenlose Version
Kostenlose Testversion
101
19
4,8 (174)
4,7 (174)
4,9 (174)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Survicate

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
69%
4
17%
3
10%
1
3%
Jordan
Jordan
Verifizierter Nutzer auf LinkedIn
Rundfunkmedien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Great app for a great price

5,0 vor 9 Jahren

Kommentare: I was looking for an affordable on-site survey tool and Survivate was far and away the cheapest will offering the same feature set as the old players in the game. Their interface is easy to use, and the widget design is very nice. I use it to ask users if anything is stopping them from buying something, and then giving them different responses depending on their answer.

Vorteile:

- Cheap (compared to competitors) - Sexy widget - Super configurable - Responsive support team

Nachteile:

- Backend is slow at times

Atour
Analyst in USA
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The strength of Survicate is its capacity to launch surveys with targeted audiences.

5,0 letztes Jahr

Kommentare: In order to generate intelligent lead profiles, Survicate gives firms the ability to create surveys that may precisely target the correct people.

Vorteile:

We can determine client behavior, trends, and other relevant factors with the help of the program Survicate. This is accomplished via survey tools that are built into websites. The program helps me manage quick surveys and gather customer feedback regarding their website, services, and products.

Nachteile:

Although we have the option to create our own tags through the survey links, I wish it was a little more user-friendly. Perhaps adding a dynamic component would allow us to keep the same survey copy while having it respond differently to diverse audiences.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Lebensmittelproduktion, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Feedback one year later

3,0 vor 5 Jahren

Vorteile:

Reactivity of support Design to build survey > easy

Nachteile:

No synchronisation with our CRM at the begining Some small bugs

Antwort von Survicate

vor 3 Jahren

Hi, thanks for the feedback and your kind words about our support and how easy it is to make surveys with Survicate. Survicate integrates natively with 19 tools, including CRM and Martech tools, as well as 3000+ other platforms via Zapier. Would you let us know the name of your CRM so we can look into the possibility of integrating it with Survicate? Please contact us at support@survicate.com And as always, feel free to let us know if we can help you in any other way!

Caroline
Dir Customer Success in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great survey tool for all things surveys

5,0 vor 3 Jahren

Kommentare: Overall, great experience - just get in and play around with the features, because there are a ton of features and possibilities - and they are well orgnaized. I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

Vorteile:

Love the ease of most integrations, especially Intercom, and how easy it is to create surveys - whether from scratch or from a template. Very easy to ensure a non-biased question and have great data capture options

Nachteile:

I found it frustrating to send a single link but have it collect identified information, without using an email tool - without integrating the survey into Intercom or Marketo or another email tool, sending an identified email link is cumbersome - we often have those emails blocked by email servers, so being able to one-off send a link is important.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Baumaterial, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

satisfactory survey software

4,0 vor 5 Jahren

Kommentare: I had to get my user id transferred from a previous employee. In the meantime i had to use his account log in. Upon logging into his account, there was no data. I reached out to Survicate team for help, and they were able to help within an hour. They said it was because they had removed previous employees access to the company info.
Why not just delete him from the user base?
Otherwise, overall software works fine. It doesn’t have as many bell and whistles as it’s compettitors, but the functionality is there and pretty user friendly.

Vorteile:

You can integrate contact forms directly onto your website with this software.

Nachteile:

From an admin perspective, when you have a lot of continuous responses, the responses are hard to navigate on-screen. I wish there was a “view all” where i could filter responses by date range. From a user perspective, pop up surveys are irritating to the user and a dated feature.

Antwort von Survicate

vor 3 Jahren

Hello, thanks for the largely positive feedback! We're happy to address some of your concerns and comments: 1. We've added the date range filter. Feel free to give it a try. 2. We're currently rebuilding the 'Survey analysis' part in Survicate. After we've done it, it will be easier to navigate multiple responses on-screen. 3. We're also planning to add in-line website surveys in addition to the widget website surveys we offer today. 4. Happy to hear we've managed to resolve your issue quickly! Just for the record, we're not allowed to remove user accounts without permission. When it comes to that particular user, we only removed their access to the account at their explicit request. Please let us know if we can help you in any other way!