Schedulehead

Kommentare: We schedule contractors for multiple events on a given day. We previously tried some of the well known scheduling apps, but were never able to find the right fit. Those applications seemed to think in terms of hourly employees, and it was very clunky trying to apply them to our use-case. Schedulehead was designed for event workers, or one-off type shifts. If you staff events, or have an application that requires more sporadic staffing of contractors on a case-by-case basis, Schedulehead is the only app I've found that handles this gracefully.

Vorteile: Flexibility and customization options | Many of the reviews I've read mention problems that are easily fixed by simply changing settings, or contacting the support team. I've found, over the last year and a half of using Schedulehead, that the power of the software under the hood is much more comprehensive than what you may see initially. In order to avoid confusion and make the onboarding experience frustration-free, it seems some of the more advanced features were not visible. However, a simple contact to the team at Schedulehead opened up a lot of power. The most important thing though, is the willingness on their part to roll out features custom to our account, and unique to our needs, at a very reasonable cost.

Nachteile: If I had to say a "con", it would simply be that my company has been a customer of Schedulehead since they were much smaller than they are now, and we've been through lots of changes with them over the last year and a half. It's been very rare though, that a change had any negative impact on the user experience from our perspective. In fact, many changes have been made, at least in part, at our request. So to some degree, the 'con' for us, is also a big plus factor. The ScheduleHead team listens. And they respond quickly.

Kommentare: In Catering we are sometimes looking to schedule 80 or so people for multiple events and event sites on the same day. Schedulehead allows us to do so easily by building each event separately with event site information, uniform info etc. The auto text feature is also great allowing people to get info on events they may want to request to work.

Vorteile: Schedulehead is built well for Catering. It allows you to schedule based on the event itself or in a regular grid type schedule for your more normal shifts.

Nachteile: This isn't much to not like with Schedulehead. Especially after using it for a while.

Kommentare: It's been very easy to pick up but there are still some flaws and kinks that could be worked out. Luckily, support is very helpful and attentive to any issues we have with Schedulehead. Issues we've brought to light have definitely been acknowledged.

Vorteile: Makes employees be aware of shifts as soon as I get them up onto Schedulehead. I can also contact everyone on a shift immediately in case there are any last minute changes.

Nachteile: That bail out button needs to go! I don't like that employees are able to bail out, after confirming, with an ease of a button instead of canceling with an explanation. Also, I feel there are too many texts and emails that go out when working on filling work shifts.

Kommentare: My overall experience with Schedulehead has been positive. In the past what I am currently doing on SH I was manually doing on excel so it has created a way for me to have a lot more information at my finger tips.

Vorteile: The ability to communicate with all employees and have a structured system.

Nachteile: It is still a work in progress, and I like least at the moment is the look of the new interface. I like the box like look of the old interface. Also, the fact I can not just call someone not booked on a call. It is a few steps to get to someones phone number and then its in their profile it is not a call option. I have to copy and paste the phone number.

Vorteile: Once you get in there and figure out all the features it very easy to navigate though and fill out.

Nachteile: Some entries take more time than others but for the most part its pretty quick once you learn the ins and outs