WorkStraight

WorkStraight

von MindShare Design

Wer verwendet WorkStraight?

WorkStraight wurde entwickelt, um branchenneutral zu sein, und wird von unterschiedlichsten Unternehmen verwendet: von Einzel-Start-ups bis hin zu Unternehmen mit Hunderten Mitarbeitenden in einer Vielzahl von Branchen.

Was ist WorkStraight?

Verwende WorkStraight, um Arbeitsanfragen von deinem Team, von Kunden oder von externen Auftragnehmern sicher zu erstellen, zu empfangen und zu verfolgen. Weise Arbeiten mehreren Nutzern zu, fordere Genehmigungen an, erhalte Benachrichtigungen, drucke Arbeitsaufträge, lade Berichtsdaten herunter, integriere QuickBooks, erstelle Rechnungen, verwalte Kunden und vieles mehr.

WorkStraight – Details

MindShare Design

http://www.mindsharedesign.com/

Gegründet 2014

WorkStraight – Kostenübersicht

WorkStraight bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von WorkStraight ist ab 19,00 $/Monat verfügbar.

Startpreis

19,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

WorkStraight Funktionen

Aufgabenmanagement Tools
Aufgabentafel
Berichterstattung / Analyse
Erstellen von Unteraufgaben
Gamification
Gantt-/Zeitstrahlansicht
Management wiederkehrender Aufgaben
Mobiler Zugriff
Tabellenansicht
To-Do-Listenansicht
Verfolgung des Prozentsatzes bis zur Fertigstellung
Werkzeuge zur Zusammenarbeit
Zeitverfolgung
Angebote / Schätzungen
Arbeitsauftragserstellung
Bestandskontrolle
Job-Management
Kundendatenbank
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Vorbeugende Wartung
Wiederkehrende Termine
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Elektronische Unterschrift
Inventarverwaltung
Kontakt-Datenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Online-Zeiterfassung
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Zahlungseinzug im Außendienst
Agile Methodiken
Anpassbare Vorlagen
Budgetmanagement
Gantt-Diagramme
Ideenmanagement
Kanban-Tafel
Kundenportal
Meilensteinverfolgung
Portfoliomanagement
Ressourcenmanagement
Traditionelle Methodiken
Verfolgung der Kosten bis zur Fertigstellung
Werkzeuge zur Zusammenarbeit
Zeit & Kosten Verfolgung
Abrechnung & Rechnungsstellung
Auftragsmanagement
CRM
Einkauf
Finanzmanagement
Inventarverwaltung
Leistungskennzahlen
Lieferanten-Management
Marketing-Management
Mitarbeitermanagement
Projektmanagement
Terminplanung
Trainingsmanagement
Zeit & Kosten Verfolgung

WorkStraight – Nutzerbewertungen

Zeigt 5 von 34 Nutzerbewertungen

Gesamt
4,3/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,4/5
Funktionen
3,9/5
Preis-Leistungs-Verhältnis
4,5/5
Alberto B.
Managing Director
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 30.12.2018

"Great for managing workflow and employee job assignments"

Kommentare: A central place to manage all of our workorders. We use it to manage our workflow from client request to invoicing. A great way to keep records of service calls and what was done. Very happy with the service offering as a whole.

Vorteile: Ease of use, web based interface, configurable user access, access from anywhere and on mobile tablets.

Nachteile: Would like a bit more granular customization of work order form, ability to sort work orders by client/employee name or employee ID.

Antwort des Softwareanbieters

von MindShare Design an 8.1.2019

Hi Alberto,

Thank you very much for your review!

We are very happy that you are liking WorkStraight.

What kind of customization would you like to see? We will be really glad to hear your thoughts!

All the best,
WorkStraight Support

  • Quelle des Nutzers 
  • Bewertet am 30.12.2018
Jessica D.
Director
Druck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.12.2018

"Excellent system for our small business"

Kommentare: As I said. We are a small print company so use it to track orders for customers - not I think what the system was built for but we make it work for us and it’s much better than some of the more specific/complicated/pricey systems out there for print shops to use.

Vorteile: Very happy with workstraight - easy to use and customise and price very affordable for our small business - used for a small print company to keep track of client orders and works very well for us having taken over from a paper based system which mean forms were being passed between office and workshop - workstraight means we can all access the orders and update them accordingly when needed - even out of the office.

Nachteile: Would love more features - would maybe even be willing to pay a bit more for a some if they worked for us. Ability to mass save PDF copies of work orders and then mass delete would be ideal for archiving. Also a few customisable statuses would be great - as closed and open don’t always fit our needs - a completed status to go in between open and closed would be amazing! Reporting is slightly limited - a report which lists all open orders and can be run by assigned staff member or all would be great. So more features would really be on my wish list to ensure we don’t ever grow out of the software.

Antwort des Softwareanbieters

von MindShare Design an 8.1.2019

Jessica,

Thanks for your review!

If you could please send us an email with more of your feedback would be great, we would be really happy to add it to our feature request list, so we can try to implement it in the near future. Again, thanks for your feedback and your review.

We truly appreciate your support through these years!

All the best,
WorkStraight Support Team

  • Quelle des Nutzers 
  • Bewertet am 27.12.2018
Kelly K.
Property Manager
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 12.1.2018

"Have been trying to contact the company for a month now and no one responds. "

Kommentare: tracking, communication on projects NO CUSTOMER SERVICE. no one responds to calls and issues.

Vorteile: Easy to use. Works good as a communication tool between staff members and maintenance staff. Extremely poor customer service. Actually no customer service.

Nachteile: They need to organize items better. Need to make less steps. Once a WO is closed it should drop off the main list. Reporting is very poor
Extremely poor customer service, no response. 14 emails (including portal). Tried calling but the number goes to a fax line.

Antwort des Softwareanbieters

von MindShare Design an 24.10.2018

Hi Kelly,

I would like to start apologizing for not answering your previous requests. We had some issues with our ticketing and customer service system, but we have fixed it! Sorry that it took us a long time, however, our customer service is up and running!

We have some improvement in our reports, and in some different areas coming up in our next release.

If you can give us a call to (510) 990-1030, we would like to make things right for you! Thank you for your review, it helps us to make WorkStraight better. Hopefully, you can give us a second chance.

Kind regards,
WorkStraight Support

  • Quelle des Nutzers 
  • Bewertet am 12.1.2018
Heather G.
Executive Director
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 10.1.2019

"Great Work Order Solution for Small Companies"

Kommentare: WorkStraight has eliminated our need for lengthy maintenance meetings and constant emails about issues. The work orders are sent directly to the maintenance supervisor on his phone and tracked through the online portal which he updates daily. Maintenance is much more organized, and the administrative office staff is much more efficient now that they don't have to try and 'track down' maintenance. We're very happy with WorkStraight.

Vorteile: This software is so easy to use. It has streamlined our work order process with minimal intrusion into other daily tasks. Keeping up with maintenance issues and tracking when items are completed is now a snap. We are a small organization and cannot afford many of the other software programs on the market. This has been a game-changer for us.

Nachteile: We had an issue a while back with the program going offline with no way to get in touch with support. Hopefully, that has been resolved now. Everything is currently working great.

Antwort des Softwareanbieters

von MindShare Design an 11.1.2019

Hi Heather,

Thanks for your review!

We are sorry that you experienced a problem with our customer service. We are working really hard, so that does not happen anymore.

We are very happy that WorkStraightbeen a game-changer for you!

If you have any question or concern, please do not hesitate on reaching out, we are here to help!

Kind regards,
WorkStraight Support

  • Quelle des Nutzers 
  • Bewertet am 10.1.2019
Chad W.
Vice President
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 11.1.2019

"WorkStraight Review"

Kommentare: We are eliminating communication breakdowns using this software. It keeps all of our maintenance issues organized and in one place. Our experience has been positive.

Vorteile: This software allows all of our locations to communicate on needed repairs. It helps our maintenance team stay organized.

Nachteile: There isn't a mobile app. You can do it from your phone but it's much easier to make entries from a computer.

Antwort des Softwareanbieters

von MindShare Design an 16.1.2019

Hi Chad,

Thanks for your review!

We are very glad that your experience with WorkStraight has been positive.

Besides the app, is there any other thing that you would like us to improve? Your feedback help us to provide a better service! With regards to the mobile app, we are working really hard, and we are hoping to launch it this year.

If you have any other suggestion or concern, please feel free to reach out to (510) 990-1030 or send us an email to support@workstraight.com

All the best,
WorkStraight Support Team

  • Quelle des Nutzers 
  • Bewertet am 11.1.2019