Hatchbuck

Hatchbuck

von Hatchbuck

Wer verwendet Hatchbuck?

Hatchbuck ist ideal für kleine Unternehmen in jeder Branche, die eine bessere Art der Kontaktverwaltung, eine bessere Nachverfolgung und mehr Kunden gewinnen möchten.

Was ist Hatchbuck?

Hatchbuck ist eine Verkaufs- und Marketing-Software für kleine Unternehmen, die es einfach macht, potenzielle Kunden und Interessenten zu gewinnen und mehr Umsatz zu erzielen. Diese All-in-one-Vertriebs- und Marketingplattform kombiniert E-Mail-Marketing, CRM und Marketingautomatisierung, um E-Mails in Gespräche, Website-Besucher in Handschläge und Kunden in begeisterte Fans zu verwandeln. Sie bietet Marketingagenturen auch eine alternative Lösung für ihre kleinen Unternehmenskunden. Hatchbuck ist stolz auf die sein hohes Level an Kundenzufriedenheit.

Hatchbuck – Details

Hatchbuck

http://www.hatchbuck.com/

Gegründet 2012

Hatchbuck – Preisübersicht

Hatchbuck ist verfügbar ab 99,00 $/Monat. Hatchbuck bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Hatchbuck findest du unten.

Startpreis

99,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Hatchbuck Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration
A/B-Tests
Analytik / ROI-Verfolgung
Anpassbare CTAs
Drip-Kampagnen
Dynamische Inhalte
Lead Scoring
Sales Intelligence
Segmentierung
Social Marketing
Suchmaschinen-Marketing
Websitebesucher-Nachverfolgung
Zielseiten / Web-Formulare
Aufgabenmanagement
Dokumentenmanagement
Filesharing
Kampagnenmanagement
Kollaboration
Projektmanagement
Zeitverfolgung

Hatchbuck – Nutzerbewertungen

Zeigt 5 von 148 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.6/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.4/5
George G.
Business Development and Growth
Unternehmensberatung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2018

"The happy lil' secret in the automated marketing world! "

Kommentare: Allows a small marketing outfit to punch above its weight and focus follow-on efforts on the more high-valued prospects.

Vorteile: Hatchbuck is great. What? I need to write more? ok. It allows you to create or upload documents, you can include them as well as links into emails, and then combine emails into campaigns where they are delivered at preset times. But that's far from all! Hatchbuck monitors the customer's interactions with your email and awards score points (defined by you) for various activities like visting your website, reading an email, downloading a document or clicking on a link. So when you open Hb you can review the current scores and follow up with the prospects who are raising their hands the furthest. But, there's more! Where Hb 'really' excels is in the logic of these campaigns. For example... if you have a campaign for general interest which you are sending to a generic group and a customer evinces particular interest in your offering (clicks or downloads a lot) Hb logic can detect this and move him to a more aggressive sales campaign. Hb can notify you for any specific buying signal. Hb can send the customer (again, automatically) additional materials based on actions ("oh, you like case studies, eh, take a look at this one") . If you do the campaigns correctly Hb is really a 'fire and forget' homing missile. It has a tremendous number of features (searching and segmentation are awesome) and because of its price structure, it really allows a small company to punch waaaay above its weight class. I'm happy!

Nachteile: A few things. I'm not crazy about the HTML design tool. (Or, perhaps, I'm a lousy designer?) It seems too old-fashioned. You can get false positives from the lead score system -- especially if you email to high security places like financial institutions whose bots click on everything to test your email for spy/malware. Its awkward to try to call a super high scoring customer who 'appears' fascinated with your content only to learn that he left 6 months ago and the bots are still screening his email. :-(

  • Quelle des Nutzers 
  • Bewertet am 25.7.2018
Pat K.
Broker, Owner
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.11.2018

"Haven't had a bad experience with it yet, awesome CRM"

Kommentare: Amazing experience, software is easy to use. The support team is awesome, anytime I have a question they respond quickly and politely. They make me feel like one of their top clients, even though I'm nowhere near that.

Vorteile: Email Drop Campaigns
Email Templates Provided
Easy to Use

Nachteile: The only gripe (it's small) that I have is that you can't have a more broad view of your customer database. It only allows 100 per page and wish it could zoom out more, so I could see more customers in front of me at once.

  • Quelle des Nutzers 
  • Bewertet am 1.11.2018
Peter P.
Principal
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 6.2.2020

"Hatchbuck hits a sweet spot"

Kommentare: Sales engagement and qualification

Vorteile: Very good value for the money. The scoring is very helpful in qualifying prospects and interest.

Nachteile: Not much. It hits the highlights and is affordable.

  • Quelle des Nutzers 
  • Bewertet am 6.2.2020
Verifizierter Rezensent
CEO
Pharmazeutika, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.12.2019

"Excellent CRM for small company"

Kommentare: Lead tracking, prioritization, campaigns, nurturing

Vorteile: I really love Hatchbuck. It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.

Nachteile: The interface to send emails to clients is a bit clunky, and I'd value greater options. There are a few bugs with creating new emails, and formatting. It's hard to see what clients you've communicated with that day.

  • Quelle des Nutzers 
  • Bewertet am 5.12.2019
Christoph K.
GM
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    1/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Likelihood to Recommend
    2/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 18.5.2017

"Product Update 2017: untested, too many bugs, makes customers lose credibility as features simply do not work"

Kommentare: Also, the relaunch did not bring the features which were somewhat announces, e.g. imap integration only possible for gmail as of now.

Vorteile: Very nice people in service, easy to use. Pricing is all right, looks nice, has some nice dashboard eye candy

Nachteile: Simply not reliable anymore, after the relaunch earlier this year, there are too many incidents where you are not in control of what hatchbuck is doing: e.g. unsubscribe doesn´t work: no confirmation that a user unsubscribed and campaigns do not stop, so unsubscribing users might get more emails from you. Embarrassing? Yes. Potentially causing credibility and even legal problem? yeah. Also, automations set for users who subscribe sometimes do not properly work. Conditions are unclear. e.g. Opt-in process: an online form might be set on option in - but that doesn't mean that it actually triggers the necessary steps. Embarrassing? Yes. Potentially causing credibility and even legal problem? yeah. Search (contacts) doesn't find contacts. And - this made me really re-evaluate other options: there was this bug which made other customers´ dashboard appear in my log-in. So I saw all activities going on from another company which also is a hatchbuck user. this made me ask myself if other hatchbuck users at the same time see my stuff/ activities/ personal data of my customers....Again: Embarassing? Yes. Potentially causing credibility and even legal problem? yeah. I do understand that there might be some issues after releasing a relaunch - however when it comes to processes which involve my leads/ customers and make us as a company look unprofessional (no opt-in, no unsubscribe, potential abuse of personal data of leads....) this is beyond any acceptable level and an absolute no-go. We are located in Germany and people are very sensitive about data protection and laws are very strict - we could get sued for each of the three points mentioned above.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 18.5.2017