--- description: Detaillierte Informationen über ServiceTrade zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.com.de/software/132690/servicetrade-commercial Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132690/servicetrade-commercial?page=2) > Die mobilen und Web-Anwendungen von ServiceTrade koordinieren Büropersonal und Außendiensttechniker\*innen, um ein gutes Kundenerlebnis zu bieten. > > Bewertung: **4.6/5** von 344 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ServiceTrade? Kommerzielle Dienstleistungsunternehmen in Branchen, die wiederkehrende Dienstleistungen anbieten. Brandschutz, Mechanik/HVACR, Hochdruckreinigung, Lüftungskanal-, Küchenabzugsreinigung, Lebensmittelausrüstung, Tür- und medizinische Vorrichtungen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 344 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceTrade - **Region**: Durham, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Arbeitsauftragsverwaltung - Auftragnehmer-Datenbank - Berichterstattung und Statistik - Compliance Management - Dokumentenmanagement - Elektronische Unterschrift - Elektronische Zahlungen - Erinnerungen - Für gewerbl. & industr. Elektroinstallateure - GPS - Inventarverwaltung - Job-Management - Job-Nachverfolgung - Kalenderverwaltung - Kontakt-Datenbank - Kundendatenbank - Kundendienst-Historie - Kundenmanagement - Mobile App - Mobiler Zugriff - Online-Zeiterfassung - Real-Time Data - Real-Time Updates - Rechnungsmanagement - Routing - Self-Service Portal - Techniker-Management - Terminplanung - Third-Party Integrations - Verfügbarkeit-Management - Versandmanagement - Vertrags-/Lizenz-Management - Vorbeugende Wartung - Wartungsplanung - Zahlungseinzug im Außendienst - Zeitverfolgung ## Integrationen (14 insgesamt) - Acumatica Cloud ERP - Deltek ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) - [Software für die Disposition von Wartungspersonal](https://www.capterra.com.de/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.com.de/directory/30107/hvac/software) - [Auftragsmanagement Software](https://www.capterra.com.de/directory/30785/work-order/software) - [Elektriker Software](https://www.capterra.com.de/directory/31006/electrical-contractor/software) ## Alternativen 1. [FieldPulse](https://www.capterra.com.de/software/153475/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.capterra.com.de/software/127994/jobber) — 4.6/5 (1487 reviews) 3. [Connecteam](https://www.capterra.com.de/software/153140/connecteam) — 4.6/5 (5317 reviews) 4. [Service Fusion](https://www.capterra.com.de/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [ServiceTitan](https://www.capterra.com.de/software/150053/servicetitan) — 4.3/5 (341 reviews) ## Nutzerbewertungen ### "ServiceTrade is our Customer Service Department" — 5.0/5 > **Keith** | *14. Februar 2023* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: ServiceTrade allows us to integrate our sales and quoting with our implementation and delivery of our services seamlessly to our customers. > > **Nachteile**: The onboarding could have been a little more clear with how we should set up our assets with our recurring services. We had to make multiple attempts at getting the assets set up correctly in the beginning. ----- ### "Servicetrade is the industry leader in software" — 5.0/5 > **Chris** | *3. Januar 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Perfect fit for the service industry to include field staff, sales staff \& office staff. Ease of use \& capabilities make Servicetrade the easy choice. > > **Nachteile**: No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything. > > Headache free, always performs as expected ----- ### "Don't trust this software with your business's vital processes" — 1.0/5 > **Paul** | *7. September 2022* | Bau | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: This software is user friendly. Your field staff will like the UI- either through the cell phone or a tablet. Very customer friendly. Automated emails with custom links is terrific. Overall their product looks great on the surface, and the presentation is top notch. > > **Nachteile**: This software is EXPENSIVE. There are much more cost efficient alternatives that perform just as well. Major updates are frequently rolled out without notice, and have a huge impact on your processes. Each update results in more bugs, and have a cumulative negative result on the performance of the software. Updates also effect the app, so field staff are constantly having issues, and have to delete/reinstall the software. Data is extremely difficult to mine (and yes, it costs extra to access that data). Determining how your techs perform, gross profit for projects, sales numbers are almost impossible to gather, and is often inaccurate once you figure out how to run the report. This software does not handle different tax rates, and will result in you charging the wrong rates to your customers, costing you money. Every feature costs more money- and the features frequently do not work as intended. (Timecards, recurring invoicing are major disappointments) > > We used ServiceTrade for over 6 years for all aspects of our fire alarm business. It was a great software at the beginning. That being said, they have made too many updates that were not properly tested, and the end result is a software that just doesn't work anymore. They are no longer a high quality product, but continue to charge as if they were. If you use ServiceTrade for all of your business's processes- installation, work order tracking, recurring service work, invoicing, profitability tracking, timecards, inventory management- you will be extremely disappointed in the result. ----- ### "All In One Tool" — 5.0/5 > **Kyrik** | *27. November 2024* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Quoting, tracking, inventory levels, billing, paperwork dispatchment, technician scheduling is all straightforward and easy to use/learn. > > **Nachteile**: You have to be exact in the search bar, else it won't find what you're looking for. > > ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. The ServiceTrade team has been great to work with between training, modifying, and building the services we needed. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *1. Oktober 2025* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Nachteile**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132690/servicetrade-commercial?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/132690/servicetrade-commercial) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Strukturierte Daten