athenaCollector

athenaCollector

von athenahealth

Wer verwendet athenaCollector?

Cloud-based medical billing solution that features modules for the management of electronic health records, patient engagement, care coordination and more.

Was ist athenaCollector?

athenaCollector is a revenue cycle management service that enables clients to secure full payment faster, reduce administrative drag and cost, and stay current on industry change. Clients gain greater control over their financial results with our unique rules engine of over 40 million payer requirements continuously updated by our nationwide network plus hands-on performance coaching, and comprehensive back-office services that include claim submission and denial management.

athenaCollector – Details

athenahealth

https://www.athenahealth.com

Gegründet 1997

athenaCollector – Preisübersicht

athenaCollector bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für athenaCollector findest du unten.

Preisinformationen

Contact athenahealth for pricing details.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

athenaCollector Funktionen

Arzt-Abrechnungssoftware
Angebote / Schätzungen
Anpassbares Dashboard
Code- & Gebühreneintrag
Compliance-Verfolgung
Mahnwesen-Management
Rechnungshistorie
Schadensabwicklung
Schadensprüfung
Überprüfung des Versicherungsschutzes
Überweisungsbescheid
Übungs-Management

athenaCollector – Nutzerbewertungen

Zeigt 5 von 45 Nutzerbewertungen

Gesamt
4.1/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
3.9/5
Funktionen
3.8/5
Preis-Leistungs-Verhältnis
3.6/5

Great

Bewertet am 23.5.2018
Verifizierter Rezensent
IT MANAGER
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The billing aspect is what I expected of the software. Easy to post payments, looking up patients is very simple

Nachteile: Reports are a task to create. When the reports are created you have to keep changing the settings to get what you want.

Up and running!

Bewertet am 3.5.2018
Jolynne S.
Practice Administrator
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: The thought of changing EHR systems is daunting. Our change to Athena however, was wonderful. We adore the system. The transmission of the info from our first EHR to this one was complete and accurate. We were able to make decisions about how we wanted it to conform to our needs. The trainers are wonderful and have been back several time for sessions to broaden our use and experience. We were pokey at first, but the system is intuitive and simple to figure out for the experienced staff and for the new staff. I've determined that Athena built in several paths to each task - so it appeals to logic across a broad range of staff.

Nachteile: I get comfortable in my little zone and have a tendency to stay there - THEN Athena shows up for a refresher course and next thing I know, I have a whole new bag of tricks! A little faster, a lot better.

Versatile Software

Bewertet am 29.10.2019
Helen J.
Accounts Payable/Quality Compliance
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Athena caters to everything a center needs to operate. Plus, Athena keeps getting better.

Vorteile: It is an all in one, one stop shop, software for our Gastro clinic and surgery. As the Quality Manager, what I like best is it has a marketplace that offers integration to the software. When the state mandates rules and compliance, Athena makes sure they can get you covered within their marketplace.
This is very useful for our Billing Department.

Nachteile: Physical Chart keeping is still a good way to keep record for back up. When Athena has a malfunction for just a few hours or half of the day, our patient queue wait takes extremely long. Thus, we get bad service reviews.
Athena is great but a health and surgery center should always have a physical backup management to continue operation in case Athena fails.
Billing also stops operation.

This is the worst, most complicated software I have ever used.

Bewertet am 7.6.2017
Pamela M.
Practice Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I learned from my mistakes. I knew what to look for and ask before we switched vendors.

Vorteile: They have an automated program that calls the patients if they don't pay. They have mechanisms in place that won't let the patient be until they pay.

Nachteile: 1500 characters is not enough space to write the cons. The posting team is awful. They were writing off charges constant that were not suppose to be written off. Always posting wrong. You think a company that had the responsibility of posting payments would show their posters how to read an EOB. Their first tier support wasn't trained adequately. They would always refer you back to your account manager. We were inundated with phone calls from patients because their accounts were incorrect. They billed Medicare patients for services that were suppose to be written off. Then the patient paid before I'd find the mistake. I'd then have to send them a check for the over payment.

Partners for Life

Bewertet am 22.4.2013
Sally G.
Physician
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: This is a great company with amazingly smart people working with us everyday to make our lives easier at work. I cannot imagine choosing any other company, and I did a ton of research and due diligence. Athena is a company which sees the future and takes us there with them. We all love the products and the company. You will too!

Vorteile: The beauty of athenaClinicals is that there is only one version of athenaClinicals, and that is the updated version. They update for us and it is constantly being updated. The great thing about athena is that you don't "buy" it, you are basically a subscriber and they do all the updates, all the back office work for you. The implementation process went beautifully, we worked really hard to get it right at the start so we (purposefully) overtrained ourselves. We have never looked back.
athenaClinicals is easy to use, quite intuitive and very flexible. Many different physicians can use the system in their own way.
The customer support is wonderful-the people who answer are calls are knowledgeable and follow up. We work with athena as as partners. We are doing very well financially and have enhanced our bottom line through efficiencies and through charge capture. We are not coding higher. We know that because athena has amazing report writing and data mining capabilities.

Nachteile: Athena is a monthly expense and not cheap, but we feel we get more than our money's worth .
Financially we are doing very well as a matter of fact, we have never done better