CharityTracker

An Awesome Resource Network

Kommentare: CharityTracker is a shared database of client assistance, its a way to communitycate with other assistance agencies, its a way to set client goals and work on them together to track and schieev shared outcomes. Its also the tool to use to track outcomes for a Getting Ahead in a just gettin' by world program, with it's own module customized to match the assessment and turn out progress reports, stability scores and Return on Investment.

Vorteile:

Navigation of the software is as easy as navagating a common webpage. History of modifications eliminates the chance that another agency might update (and loose) an address or phone number that you need. The Alert system is very helpful for quickly communicationg to other agencies.

Nachteile:

That every agency in the whole community isnt using it!

CT Occasional user

Kommentare: We extract monthly information from CT to keep track of the number of clients we are seeing on a monthly basis and to share with board members and other community members. I have someone else pulling that information for me and would like to see more options for creating reports that are easy to read.

Vorteile:

I like the fact that the software is very easy to use and understand. We currently use two versions of the software to keep track of our own information but also link into other available resources in the community. Customization of the software for our own needs is also a great advantage of using CT.

Nachteile:

As an administrator of our own version of Charity Tracker, it can be a bit confusing trying to navigate the different programs to find the information I am looking for. This may be a matter of more training to work with the program more effectively.

Lack of training was the challenge we faced and are still dealing with nine months later.

Kommentare: Ability to run reports, for individual agencies or for the entire CoC has been vital. NOTE: As far as the questions about our industry. We are an agency who serve both the vulnerable and homeless in our community and we serve as the lead agency for homelessness for the county. You industry list does not have a social services category.

Vorteile:

Ability to view and cancel gives new users confidence to 'look' through the system. For folks that only have to input new and/or update data, the users feel confident because the software is not written in 'computerese'. Although I cannot get all the reports that I want as an administrator, the system has a large a variety of reporting options.

Nachteile:

The lack of auto-population affords more opportunities for mistakes/keystroke errors. There are nuances to every software and because we did not have adequate training there has been too much 'learning on the job' when we are dealing with reports and data that impact grant requirements. There is verbiage that is confusing and used in different ways i.e. 'Show Assessments' in Projects versus 'Assessments' and Services/Assistance/Categories (with all three overlapping/conflicting when using). There are categories that have to be reflected under and agency's services which are (either one or both) used when you want to request or input an Assistance.

Intake Specialist

Kommentare: I use this platform to create profiles for new incoming residential clientele. It was very streamlined and easy to use. Editing and adding new information with ease

Vorteile:

Very easy platform for creating, recording and tracking vital information for clientele.

Nachteile:

I had no difficulties or any thoughts that could be considered a con.

Charity tracker best case management tool.

Kommentare: Chariot tracker has allowed me to better manage cases, and better familiarize myself with clients.

Vorteile:

What I liked the most about this software is its case management functionality and it is easy to use.

Nachteile:

What I liked least is the fact that not all organizations use it.

In Betracht gezogene Alternativen: NewOrg

Gründe für den Wechsel zu CharityTracker: I have charity tracker because it is easy to use.