Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist TrackTik?

TrackTik ist eine intuitive Sicherheits-Mitarbeiter-Management-Plattform, die umsetzbare Erkenntnisse durch integrierte Außendienst- und Back-Office-Lösungen bietet. Diese leistungsstarke mobile und webbasierte Software verbindet Außendienst-Personal mit dem Management und Kunden durch eine Reihe von unübertroffenen Management-Tools, leistungsstarken Business-Intelligence-Modulen und automatisierten Finanz-Management-Lösungen.

Wer verwendet TrackTik?

TrackTik ist speziell für die Sicherheitsindustrie entwickelt, und konzentriert sich auf die Steigerung von Sichtbarkeit, Produktivität und Wettbewerbsfähigkeit von Sicherheitsunternehmen.

TrackTik Software - 1
TrackTik Software - 2
TrackTik Software - 3
TrackTik Software - 4
TrackTik Software - 5

Du bist nicht sicher, ob TrackTik das Richtige ist? Mit einer beliebten Alternative vergleichen

TrackTik

TrackTik

4,1 (81)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
93
5
4,0 (81)
3,8 (81)
4,2 (81)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
372
14
3,9 (806)
4,0 (806)
3,7 (806)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu TrackTik

Odoo
Am besten bewertete Funktionen
Alarmfunktion / Benachrichtigungen
Kontrolle des Genehmigungsprozesses
Statusverfolgung
BigChange
Am besten bewertete Funktionen
Echtzeit-Planung
Mobiler Zugriff
Terminplanung
Joblogic
Am besten bewertete Funktionen
Kalenderverwaltung
Kundendatenbank
Vorbeugende Wartung
Jobber
Am besten bewertete Funktionen
Anpassbare Felder
Geolokalisierung
Rechnungsmanagement
FIELDMOTION
Am besten bewertete Funktionen
Kundendienst-Historie
Mobiler Zugriff
Terminplanung
Connecteam
Am besten bewertete Funktionen
Mitarbeitereinsatzplanung
Mobiler Zugriff
Online-Zeiterfassung
Simpro
Am besten bewertete Funktionen
Job-Planung
Rollen-basierte Genehmigung
Wartungsplanung
AI Field Management
Am besten bewertete Funktionen
Kalender-/Erinnerungssystem
Mobiler Zugriff
Verfolgung von Interaktionen
ServiceWorks
Am besten bewertete Funktionen
Kundendienst-Historie
Terminplanung
Terminverwaltung

Bewertungen über TrackTik

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,0
Kundenservice
4,2
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
46%
4
35%
3
12%
2
4%
1
4%
Jason
Jason
Vice President in USA
Verifizierter Nutzer auf LinkedIn
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We have developed a true partnership, not just a software vendor.

5,0 vor 7 Jahren

Vorteile:

The product is constantly being improved and developed. It's already state-of-the-art architecture versus many others who use outdated coding languages and databases. Add to that the fact that new features are constantly being released...many of which were built by the CEO himself...and we have a truly flexible end-to-end solution that will continue to meet our greatest business needs.

Nachteile:

It is missing internal audits for quality control and client/employee satisfaction. The reports are really made for client-facing, not for internal control. I hear these features are coming...hopefully soon.

Antwort von TrackTik Software

vor 7 Jahren

Hello Jason, thank you for your generous rating! We are always adding new and innovative features monthly and are looking forward to our 2018 line-up. We will continue to gather all your feedback and appreciate your support. Cheers!

Andrew
Dispatch Lead in USA
Sicherheit & Untersuchungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for security management.

5,0 vor 5 Jahren

Kommentare: Despite the occasional slowdown which I imagine is due to server load, it's overall a useful software package for managing multiple guards across several locations. Would recommend.

Vorteile:

Easy to review edit and submit guard reports for clients. The analytics that are available after setting report categories are helpful. Generally good overall up-time and quick and snappy to move around the dashboard.

Nachteile:

While usually quick, there have been periods of extreme slowdown where report previews would take upwards of 15 seconds or more to generate making editing and review laborious when you're slogging through 100+ of them. Scheduling module could use some work. Our company looked at but ultimately elected not to use it because it had several drawbacks including not letting officer shifts overlap.

Antwort von TrackTik Software

vor 5 Jahren

Hi Andrew, We're glad that you find our software useful to manage multiple guards across several locations. Thank you for bringing your issues with our software to our attention. As we look to continually improve our product, we will take your comments into consideration. Should you have further concerns, contact us at 1-888-670-9782 or support@tracktik.com Thank you, TrackTik

Jason
Security Officer/Patrol Officer
Öffentliche Sicherheit, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Have worked in the Security Industry for nearly 20 years and accountability should not put the safety of an Officer or the client's property at risk.

1,0 vor 7 Jahren

Kommentare: If you are serious about providing the best possible service to your clients; then I personally and professionally suggest that the "Scan Button" option for accountability is junked and a less hazardous (both to the Officers and their company's clients) option for accountability be brought forth that can provide "actual" security to a Security Company's client that does not negate the reason that they are there for.

Vorteile:

This software provides a catch-all for the company. It provides multiple options for assisting Security Officers and their Management team in providing accountability for the client.

Nachteile:

In the Security business you are required to be as random in your foot and vehicle patrols as you can be. However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this. ANYONE, who works in the Security field knows the best way to provide coverage for the client is to be unpredictable and random in foot and vehicle patrols, but if you are using the "Scan Button" option that is part of TrackTik, then you have just failed your client. Because anyone that is observing your Officer for 10 to 15 minutes will be able to discover that while the Officer is trying to be random, there are SPECIFIC places that they will be making a client's property unsecure.

Antwort von TrackTik Software

vor 7 Jahren

We appreciate your feedback and understand your concern around keeping the routes as random as possible so not to be tracked by potential threats. Accountability is a focus of TrackTik’s as we aim to streamline our client's processes as much as possible. That being said, we also understand the importance of being unpredictable and random in foot and vehicle patrols, which is why we’d like to suggest the following workflow to help you achieve as much unpredictability as possible. When you create a tour with multiple checkpoints, these checkpoints can be scanned in any order, the order is not forced. For randomization, TrackTik always proposes to have multiple tours with those checkpoints, varying the order each time. This way you’re able to provide randomization in your tours. We’d love to discuss this further with you so we can help you achieve the level of service you aim to offer. Please email support@tracktik.com and we’ll get back to you right away.

Zachary
Security Officer in USA
Sicherheit & Untersuchungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Daily user!!

4,0 vor 5 Jahren

Kommentare: We use it on a daily basis, we execute reports, log our activity on the hour. And many other things. One feature I really find useful, is the fact I can go back and edit reports or logs, and also view others. I can also narrow my past reports history down to categories rather than having to search hours of back logs. Very effective software when trying to report and log activities and reports, as well as time stamps.

Vorteile:

The ease of getting logged in and started. At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software.

Nachteile:

I really can't think of any cons about the software, maybe that occasionally it freezes up, but not sure if that's our Network, or the software.

Antwort von TrackTik Software

vor 3 Jahren

Hi there Zachary, many thanks for taking the time to leave some feedback. We're glad that TrackTik supports you in doing your job more effectively and accurately. That has been our mission since we were first founded.

Elizabeth
General Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Support Assistance

4,0 vor 7 Jahren

Vorteile:

I emailed customer support yesterday afternoon for help with sending reports. Our rep emailed me back this morning with clearly understandable directions AND even took the time to record a video of the steps. He wasn't patronizing nor did he talk down to me at all. BEST CUSTOMER SERVICE EVER!!!

Nachteile:

You took away my bar graphs on the schedules; I will never forgive you for that. The tiles are clunky and don't show at a glance if we have a gap in coverage.

Antwort von TrackTik Software

vor 7 Jahren

Thank you for the feedback, Elizabeth. We are so pleased to hear about your great experience with our customer support team! Just like our platform, we are always looking at innovative ways to provide the best experience to our customers. Using feedback, we collected, the scheduling module was overhauled; replacing the timeline view with the user-friendly template and live schedules. Our product team has reviewed the feedback you provided so that it can be considered for future developments.