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Txt2Give
Was ist Txt2Give?
Heutzutage hat man nicht mehr so viel Bargeld bei sich wie früher. Wenn deine Kirche oder gemeinnützige Organisation den Menschen keine Möglichkeit bietet, mit ihrem Mobiltelefon eine schnelle Spende zu leisten, verpasst du eine große Chance.
Mit Txt2Give können Personen in Sekundenschnelle eine einfache SMS senden. Du musst dich nicht in ein Konto einloggen und ein langes Formular ausfüllen. Es ist so schnell (und macht Spaß), dass du normalerweise nach der Einführung von Txt2Give eine Zunahme der Spendeneinnahmen in deiner Organisation feststellen wirst.
Teste die Anwendung – ganz kostenlos.
Wer verwendet Txt2Give?
Txt2Give ist dazu da, Spendenbarrieren zu überwinden und das Spenden für jede Kirche oder gemeinnützige Organisation zu erleichtern. Die Lösung bedient Organisationen in den USA und Kanada.
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Bewertungen über Txt2Give
An excellent and efficient software for giving!
Kommentare: I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church.
Vorteile:
I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain.
Nachteile:
I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great!
Antwort von Txt2Give
vor 6 Jahren
HI! I'm so thrilled that you love Txt2Give and see it as a valuable asset to your church. However, I see that you might've had a single experience with our support that left you feeling less than happy. It's extremely important to me as the Founder of the company to make sure our support is first class, and that we leave everyone that asks for help feeling amazing. So please reach out to me and let me know what happened so we can make sure that I can address anything that needs addressing.
The support team have always made us feel like we are their exclusive clients.
Vorteile:
It is SIMPLE to use, simple to learn yet effective for our needs. It gives us the options we need for raising funds for causes we have. Most importantly, we have never had one of our donors complain to us that the software is too difficult or it made mistakes, etc. Our congregation members are happy with the software and it shows in that the number of users has increased steadily over the years. People like it for the ease of giving it provides. We also like the many queries (reports) that can be generated quickly. This is greatly appreciated in integrating the data into our church accounting program. Text2Give was recommended to us by another church that had used it for about a year and they extolled its benefits. Now having used Text2Give for several years we know it for ourselves and have recommended it to other ministries. Perhaps above all, the support team really are the best I've ever dealt with across industries. Whenever I have a question their response is minutes away, not days. They are accessible. They are friendly and always take my concerns as their own. I never feel brushed off or made to feel stupid because of what I've asked. They are most gracious and always treat me with respect, even when I realize in the end that my question was illogical. In turn, I have great respect for them, the work they do and the service they provide through Text2Give.
Nachteile:
There's only one thing that we've found it lacks and that is a summary report of all givers and their giving totals for the year. However, they were able to do it for us from their end. We were surprised that more ministries haven't asked for this option.
Red flag: there's little to no information around compliance in regards to mobile and SMS
Vorteile:
Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.
Nachteile:
The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.
Antwort von Txt2Give
vor 6 Jahren
Hi Dimple. I just wanted to address your comments on compliance. The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response? Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works. Happy to discuss this further with you.
Txt2Give Review
Kommentare: Members like the convenience of giving from their phone or our website and to have it all run through Txt2Give.
Vorteile:
I like the detailed lists that can be imported and the options to print out list with what you want to see.
Nachteile:
Txt2Give recently removed the selection to see payouts with dates. I used this information all the time and finding when payouts will deposit is much slower. It was much easier to match the deposit dates on the bank account with the proper amounts when I could match to the payment list. Dislike the monthly $25 fee.
Antwort von Txt2Give
vor 3 Jahren
Hi Sandra! Thank you for taking the time to leave us your feedback. We really appreciate it! In regards to the payouts - I wonder if you've recently changed payment processors? Stripe is the only processor that sends payout info back into our system (which it still does). So, if you started using another processor with your Txt2Give account - that would've went away. Unfortunately, that feature is not available for other processors. Please let us know if there is anything else that we can help with!
Simple Text Campaign Software
Kommentare: This software allowed us to easily complete a matching donation campaign at an event. We were able to raise a large amount of money, in a short time, with only a small fee. The support is amazing and setup is simple. The reporting and communication tools are extremely helpful, as well. Non-for-profits could use this software as part of an annual campaign, or as part of more frequent collections!
Vorteile:
Txt2Give is easy to configure and use with the help of Txt2Give's instruction and customer service. There are options to customize, for example, customization of a logo, email messaging and what shows on the screen when donations are being made. The thermometer shows up with icons on the side including donor's name (if desired) and amount. After using two years in a row, it is great for donors to not have to re-enter their information to make a donation.
Nachteile:
My least favorite part of this product is the software is limited to customization. I have seen fundraisers that use other visuals than a thermometer. But, that being said, we pay a MUCH better price for Txt2Give. It fits our needs, and I am sure it can fit the needs of others.
