--- description: Detaillierte Informationen über Virtuagym zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Virtuagym Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Club Management Software](/directory/30215/club-management/software) > [Virtuagym](/software/132191/virtuagym) # Virtuagym Canonical: https://www.capterra.com.de/software/132191/virtuagym Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132191/virtuagym?page=2) > Die Software von Virtuagym unterstützt dich bei der Verwaltung deines Fitnessgeschäfts. Geeignet für Gyms, Personal Trainer und Clubs. > > Bewertung: **3.8/5** von 265 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Virtuagym? Fitness-Clubs, Personal Trainer, Physiotherapeuten, Ernährungsberater und andere Gesundheits- und Fitness-Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 265 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Virtuagym - **Region**: Amsterdam, North Holland, Niederlande - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: 29,00 € - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Griechisch, Italienisch, Litauisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Türkisch - **Verfügbare Länder**: Belgien, Deutschland, Frankreich, Irland, Kanada, Luxemburg, Niederlande, Schweiz, Spanien, Vereinigte Staaten, Vereinigtes Königreich, Österreich ## Funktionen - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Rechnungen - Anpassbare Vorlagen - Anwesenheitsmanagement - Aufgabenmanagement - Automatisierte Terminplanung - Berichterstattung / Analyse - Echtzeit-Planung - Fitness-Plan - For Gyms - For Yoga/Pilates Studios - Gesundheitsüberwachung - Kalender-/Erinnerungssystem - Kalenderverwaltung - Klassen-Management - Klassenterminplanung - Kontakt-Datenbank - Kontaktmanagement - Kundenmanagement - Kundenportal - Leadmanagement - Mitarbeitereinsatzplanung - Mitarbeiterportal - Mitglieder-Datenbank - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobile App - Mobiler Zugriff - Online-Anmeldung - Online-Buchung - Online-Zahlungen - Programm-Management - Projektmanagement - Sales-Pipeline-Management - Studenten-Management - Terminplanung - Terminverwaltung - Veranstaltungsmanagement - Verfolgen der Teilnahme - Verfolgung von Interaktionen - Verfügbarkeit-Management - Webseitenintegration - Wiederkehrende- / Abonnement-Abrechnung - Workflow-Management - Zahlungsabwicklung ... und 31 weitere Funktionen ## Integrationen (9 insgesamt) - Adyen - GitHub - Mailchimp - Matrix - Meta for Business - PayPal - Paysafe - Resamania - Twitter/X ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Club Management Software](https://www.capterra.com.de/directory/30215/club-management/software) ## Ähnliche Kategorien - [Club Management Software](https://www.capterra.com.de/directory/30215/club-management/software) - [Personal Trainer Software](https://www.capterra.com.de/directory/30807/personal-trainer/software) - [Fitnessstudio Software](https://www.capterra.com.de/directory/30910/fitness/software) - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Yoga Studio Software](https://www.capterra.com.de/directory/30755/yoga-studio/software) ## Alternativen 1. [Google Calendar](https://www.capterra.com.de/software/213340/google-calendar) — 4.8/5 (4187 reviews) 2. [Connecteam](https://www.capterra.com.de/software/153140/connecteam) — 4.6/5 (5296 reviews) 3. [Google Workspace](https://www.capterra.com.de/software/168389/google-workspace) — 4.7/5 (17615 reviews) 4. [Mindbody](https://www.capterra.com.de/software/40229/mindbody) — 4.0/5 (2993 reviews) 5. [WellnessLiving](https://www.capterra.com.de/software/145039/wellnessliving) — 4.4/5 (611 reviews) ## Nutzerbewertungen ### "Schneller Verkauf – kaum Unterstützung bei der Einrichtung" — 2.0/5 > **Joerg** | *17. Juni 2026* | Sport | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Moderne und umfangreiche Software mit vielen Funktionen für Fitnessstudios und Personal Trainer. Der Vertrieb ist freundlich, schnell erreichbar und beantwortet Fragen vor dem Kauf kompetent. > > **Nachteile**: Nach dem Kauf lässt der Support deutlich nach. Bei der Einrichtung wird häufig nur auf Videos und Hilfeseiten verwiesen. Persönliche Unterstützung und eine aktive Begleitung beim Onboarding fehlen weitgehend. > > Leider bin ich vom Kundensupport von Virtuagym enttäuscht. Während des Verkaufsprozesses war das Team sehr schnell, freundlich und hilfsbereit. Nach dem Kauf und bei der Einrichtung der Software änderte sich dieser Eindruck jedoch deutlich. Statt persönlicher Unterstützung wurde ich überwiegend auf Support-Videos und Hilfeartikel verwiesen. Gerade in der Einrichtungsphase hätte ich mir eine individuelle Begleitung und direkte Unterstützung gewünscht. Nach dem Erwerb der Software hatte ich das Gefühl, weitgehend auf mich allein gestellt zu sein. Für ein Produkt dieser Art erwarte ich einen deutlich besseren Kundenservice, insbesondere beim Onboarding und der Implementierung. Die Software selbst bietet viele Funktionen, aber der Support nach dem Kauf hat meine Erwartungen leider nicht erfüllt. ----- ### "how to use Virtuagym as a white label" — 5.0/5 > **Maikel** | *16. Juni 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use after you installed the app on your mobile phone. Also the security to enter the platform is great > > **Nachteile**: but the security to install the app can be some of a problem if you aren't used to installing apps on your phone > > Using Virtuagym as a white label for the Weightlottery platform has been a game-changer for me. The app’s user-friendly interface and intuitive design quickly became a part of my daily routine. The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight progress. ----- ### "Virtuagym for the solo business owner" — 4.0/5 > **Nancy** | *8. August 2020* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I run boutique private training studio, as well run group classes at another facility. Because I am a sole operator, in my research many of these services can be too expensive as they are geared for gyms and bigger studios. Virtuagym worked with me to design a package that met my needs and I really appreciate that. > > **Nachteile**: The report system is geared towards gyms and recruiting new members. I have had the same members for years so would love to see reports broken down by product sold each month vs new members. > > They have been really receptive. When their rates did go up - I thought here we go again - and I would be switching software but we found a solution. ----- ### "SCAMMERS- BUYERS BEWARE\!\!\! This is long but please read I am trying to save you some coins." — 1.0/5 > **taylor** | *18. Dezember 2018* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I liked the multiple discussion groups that could be created. Theoretically, virtuagym has features that COULD, could being the keyword, change the game. Unfortunately, the system had way too many glitches to be used for business purposes unless you are trying to look like a joke who has no idea what they are doing. > > **Nachteile**: Faulty Workout editor and the other glitches I experienced. I wish I could add video to these reviews to show what the workout editor was doing since its hard to explain, but basically, it was not working as it should AT ALL. Even customer service AND my account manager, who conveniently disappeared when I asked for my money back, admitted that the redirects that were happening within the editor made no sense. It was clearly faulty. I was also unable to message clients within the software because it would tell me "no records found" even though if you went to the client list, they were clearly in the system. I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place. So all my clients were only being charged the service fee, and the monthly balance would land in outstanding. When I reached out to customer service about this and asked if there was something I need to do manually in order for the rest of the payment to process, I was told no. I even asked a follow-up question to MAKE SURE there was nothing I needed to do. Of course, it was later revealed that the outstanding balances were there because I did not send the invoices, which means YES, you do have to manually process the payments as I guessed when I contacted customer service, even though they apparently don't know this themselves. > > THE WORST\! After a few days of dealing with a faulty product and receiving little to no help with my issue, I reached out to my account manager, to have my money refunded and contract canceled on 11/8. I've used other services in the past and I've never had to sign any contract that did not "allow" me to cancel, which should have been a red flag. They also have no trial period which is another anomaly with Virtuagym and also, another red flag. She waited just a day before a week (11/14) to respond to me and she claimed that my contract was submitted for cancellation because "management handles cancellations". When I responded and asked who I should be waiting to hear from, she did not respond and that email remains unanswered. I'd like to note that prior to me reaching out for a refund, she was very quick with her replies. After that, getting in contact with someone was nearly impossible no matter how many times I called or emailed them. I made my last call to them the day after Thanksgiving and left a voicemail saying that I was waiting until Monday before I called my bank to dispute the charge. I waited until Wednesday and heard nothing so I disputed the charge. The funniest thing about all of this that the workout editor as I am typing this STILL does not work. Finally, on 12/5, almost a month since I reached out, I got an email saying my contract was being submitted to management...even though she claimed she submitted it on 11/14. ----- ### "I love this product for my fitness studio\!" — 4.0/5 > **Jessica** | *7. Dezember 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that I have a custom app for my members to book the classes we schedule, and that it handles all of the transactions for memberships, goods, \& services digitally. I don’t have a cash register in my fitness studio, and everyone can use this app. > > **Nachteile**: My biggest struggles with the software are mainly due to tech issues to fully utilize the software AND represent all that I want to in the app, which are probably more due to user error. > > I really appreciated the thorough training across multiple weeks on setting up the software to align with my brand \& how to use it the way that best fits my needs as a small town fitness studio. The customer has been fabulous if I ever need to reach out, and my customers seem to enjoy the app experience. It’s great to have a community area that’s away from social media for them, plus they can track their progress \& receive extra coaching from me there. It’s been a crucial part of my operation of a small, class-based boutique fitness studio over the last year\! ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/132191/virtuagym?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/132191/virtuagym) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten