Wer verwendet Virtuagym?

Fitness-Clubs, Personal Trainer, Physiotherapeuten, Ernährungsberater und andere Gesundheits- und Fitness-Unternehmen.

Was ist Virtuagym?

Virtuagym ist die ultimative Lösung für Clubmanager, die ihren Club mit einer leistungsstarken Software zur Mitgliederbindung und -verwaltung auf die nächste Stufe bringen möchten. Eine Vielzahl von Funktionen wie Terminplanung, Ernährungsplanung und automatische Rechnungsstellung bedeutet, dass du alle Werkzeuge zur Verfügung hast, um die Effizienz und Mitgliederbindung zu verbessern, vor allem aber um deine Gewinne zu steigern. Hört sich interessant an? Buche deine Demo und mache dich bereit, deinen Club umzukrempeln.

Virtuagym – Details

Virtuagym

https://virtuagym.com/software/en/

Gegründet 2008

Virtuagym – Preisübersicht

Virtuagym ist verfügbar ab 29,00 $/Monat. Virtuagym bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Virtuagym findest du unten.

Startpreis

29,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Virtuagym Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration
Abrechnung & Rechnungsstellung
Besuchermanagement
Inventarverwaltung
Marketing-Management
Mitglieder-Portal
Mitgliedschaft-Management
Mobiler Zugriff
Online-Buchungen
Team-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verkaufspunkt POS
Website-Management
Zahlungsabwicklung
Aktivitäts-Verfolgung
Bonus-Management
Gamification
Gesundheits-Coaching
Gesundheits-Risikobewertung
Gesundheitsüberwachung
Mitarbeiterportal
Programm-Management
Zielsetzung / Nachverfolgung
Abrechnung & Rechnungsstellung
Inventarverwaltung
Marketing-Management
Mitarbeitermanagement
Mitgliedschaft-Management
Online-Buchung
Self-Check-in/-Check-out
Unterrichts- und Stundenplanmanagement
Veranstaltungsmanagement
Verfolgen der Teilnahme
Vertragsmanagement
Zahlungsabwicklung
Anwesenheitsmanagement
Klassen-Management
Online-Anmeldung
Rang-Management
Studenten-Management
Terminplanung
Veranstaltungsmanagement
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliedertypen
Mitgliederverzeichnis
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Aufgabenbibliothek
Elektronischer Handel
Ernährungsprogramm
Fitness-Plan
Fitnessbeurteilungen
Verfolgen der Teilnahme
Zahlungsabwicklung
Zertifizierungs-Tracking
Kapazitätsmanagement
Klassenterminplanung
Marketing-Management
Mitarbeiter-Management
Mitglieder-Management
Online-Zahlungen
Verfolgen der Teilnahme
Verkaufspunkt POS
Alarmfunktion / Benachrichtigungen
Automatisierte Terminplanung
Echtzeit-Planung
Gruppen-Terminplanung
Klassenterminplanung
Kreditplanung
Mehrere Standorte
Mitarbeitereinsatzplanung
Ressourcen-Planung
Terminplanung
Zimmerbuchungsverwaltung
Abrechnungsportal
Anpassbare Rechnungen
Kontakt-Datenbank
Kontingenz-Abrechnung
Mahnwesen-Management
Mehrere Währungen
Mobile Zahlungen
Online-Abrechnung
Online-Zahlungen
Projekt-Abrechnung
Steuer-Rechner
Stündliche Fakturierung
Wiederkehrende Zahlungen / Abonnement-Abrechnung
Zahlungsabwicklung
Abrechnung & Rechnungsstellung
Anwesenheitsmanagement
Instruktor-Management
Inventarverwaltung
Klassen-Management
Online-Anmeldung
Online-Zahlungen
Studenten-Management
Terminplanung
Verkaufspunkt POS
Vortrags-Management
Wettbewerbsmanagement
Abrechnung & Rechnungsstellung
Auftragsmanagement
CRM
Einkauf
Finanzmanagement
Inventarverwaltung
Leistungskennzahlen
Lieferanten-Management
Marketing-Management
Mitarbeitermanagement
Projektmanagement
Terminplanung
Trainingsmanagement
Zeit & Kosten Verfolgung
Inventarverwaltung
Kreditplanung
Mitarbeiter-Management
Online-Zahlungen

Virtuagym – Nutzerbewertungen

Zeigt 5 von 73 Nutzerbewertungen

Gesamt
3.5/5
Benutzerfreundlichkeit
3.4/5
Kundenservice
3.6/5
Funktionen
3.6/5
Preis-Leistungs-Verhältnis
3.3/5
Oliver R.
Founder
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.8.2018

"BUSINESS PLANNING AND CUSTOMER SUPPORT"

Kommentare: My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.

Vorteile: The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.

Nachteile: In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.

Antwort des Softwareanbieters

von Virtuagym an 22.8.2018

Hi Oliver,

Thank you so much for your amazing review and the time you took to write it!

We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future!

If you have any more feedback for us, please do not hesitate to reach out to us via chat or email!
- Anna, Virtuagym Client Success Department

  • Quelle des Nutzers 
  • Bewertet am 20.8.2018
Daniel D.
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    Unrated
  • Quelle des Nutzers 
  • Bewertet am 10.3.2017

"Virtuagym: great all-in-one system"

Kommentare: My partner and I began with Virtuagym after I had investigated their booth at the 2016 Club Industry Show in Chicago.
From a mobile-fitness owner's standpoint and for traditional clubs, this system can be your go-to for a complete software.
First off, their support is exceptional with live chat and dedicated, rapid email response. All of my concerns and questions were always answered in a timely manner and from my requests, they've made changes to our system for us on what we wanted.
For specific feautures, Ill touch on a few, but their pdf catalog/brochure really lays out everything nicely for what is offered.
New and existing members can sign up for the system via request or going to the club's "online shop" where they may browse the club's products and packages. They can view a schedule with the club's class listings and book their spot. Member's receive their own profile page which can be customized and it is part of the club's own social feed. Groups can be added for different demographic purposes for what population the content speaks to.
Members can create their own workouts from a large exercise and activity database, track their progress with many measurement options. Track food with a huge database of foods as well as create your own meals by saving particular foods in the nutrition diary as a meal, so it can be accessed later if the client makes and eats the same thing. Nutrition facts are clearly displayed and this can be a good tool, however does take time and work for one to become proficient and willing to do this all the time. The system syncs with Fitbit for basic statistics and VG has their own activity trackers that go with their system, NeoHealth, which could be a promotion to members. From a personal coaching standpoint, I would grade this system a B. Ive been told some updates are near that would work out some kinks and be useful additions. Push notifications, a "circuit/superset" option in the workout builder, majority of posts on the social feed go through, but some receive an error and most be re-entered.
But alot is offered. You can send workouts and activities to the client's activity calendar, set up and fill in their meal plan and set goals.
For business, everything is offered. Point of sale, kiosk check ins, marketing, services, memberships and more can be edited for the individual club or coach's liking

Antwort des Softwareanbieters

von Virtuagym an 13.3.2017

Hi Daniel,

Thanks for your nice review and for your accurate description of our service! It is great to see how well you are doing and how efficiently we are helping you run your business!

Features such as push notification and superset editor (and much more!) are currently in our roadmap, and we hope they will be implemented soon, in order to make us deserve your A-grade!

We thank you for the valuable time that you have spent to write this review, and please do not hesitate to reach out if anything!

Have a great day,

Walter - Virtuagym Customer Success Department

  • Quelle des Nutzers 
  • Bewertet am 10.3.2017
Patrick M.
CEO
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2017

"I have had success with the Virtua Gym software package. "

Kommentare: I have been using the Virtua Gym branded app & all in one package since September 2016. Initially it took a bit of time to navigate the system and find out how I could use the features for the services we offer. After some testing, we built new meals plans, as well as integrated workout plans through the software. My team of Dietitians have been able to incorporate the Virtua gym software into some of our planning and tracking, and our clients have had great success. The software is all inclusive, it has many features available to you, so you can customize your software package to your needs. Overall, I am very satisfied with the product, and it has allowed me to expand my services offering. Customer services has always helped me with any issues I've had. I recommend VirtuaGym!

Vorteile: The many different software features to run a health clinic

Nachteile: I was told that the software would link with fitbit scales, however, they do not link to the scales, only the trackers.

Antwort des Softwareanbieters

von Virtuagym an 24.3.2017

Hi Patrick!

Thanks so much for your kind comment. Familiarizing with the system at the beginning might indeed take more time than after becoming a Virtuagym master. This is absolutely regular, as it relates to a new and revolutionary way of working! We are very happy that this time was well spent and we hope to have addressed you to the best, as we always strive for!

We're working to expand the range of hardwares that we connect to, therefore stay tuned in order to get the best out of our service!

If anything, please do not hesitate to give a shout and we'll be happy to help you out.

Have a great one!

Walter - Virtuagym Customers Success team

  • Quelle des Nutzers 
  • Bewertet am 18.3.2017
Joost H.
Health- and Lifestyle counseler
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 16.6.2016

"VG can be big"

Kommentare: I like VG because it offers it all. In the beginning the development went very fast, but lately I didn't see a lot of improvements. The small details make VG hard to work with. And also for training, I don't like it. It's to complex The supportservice is great and doing the best they can.
I hope the development will show some results in the next year.

Vorteile: Virtuagym tries to be a total sollution, and will be that. But for no it's "in progress". Has a lot to offer.
The foodapp is great
Customer administrations is good, but need a lot of solvings
Roster app is great. Easy overview of groupsessons and PT.
Extra pay options are good.

Nachteile: Trainingsapp is to difficult to use. Takes to much time to search for excersises.
App is not ready for Ipad.
Customer administrations is not perfect, but for that goal it has to be perfect. It's so unhandy that you cannot undo your actions.
Coachingapp is not usable to coach. I want to get a sigh when it's my cliënts birthday, when they want or need contact with an instructor.
Taskapp is not easy to use.

Antwort des Softwareanbieters

von Virtuagym an 6.7.2016

Hi Joost, thank you for your honest and elaborate feedback! We are very sorry to hear that you feel Virtuagym is not offering the things you need as a total package at this point. Lately we have focused a lot of attention on creating new option in our Financial part. For example, we now offer recurring online payments for the whole world! Next to that, we've had updates like iCal/Google Calendar connection with the scheduling app, scanning your POS items with a barcode scanner, more check-in options and in the next update you'll see we've been working hard on a Walkthrough system for new (and existing) customers! In the upcoming months, we expect to release more features regarding invoices, but also a new Schedule and of course the long awaited Workout Editor. We are still working on that, it's just a huge project! We'd love to have a call to talk about important things you feel are missing and how we could improve your experience. I will contact you later this week! Regards, Floor

  • Quelle des Nutzers 
  • Bewertet am 16.6.2016
Tracy Y.
Personal TRainer
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Likelihood to Recommend
    0/10
  • Quelle des Nutzers 
  • Bewertet am 18.7.2019

"Great product, terrible "contract terms""

Kommentare: After 15 months of using the system it is now more than I need and far too expensive given that I have downsized my operations. I have tried to cancel only to be told that because I was into a second term of the 12 month contract, and not provided notice within the month before renewal, basically "too bad - pay out your contract - that's what you agreed to over a year ago".
The sales guy explained to me on sign up that I was committed for one year... alarm bells should have sounded then...
When I asked where my renewal reminder was 3 months ago I was told they don't do those and that these are the terms I had agreed to. Even big end insurance companies are required to provide renewal notices! Most subscription services confident in their product give the ability to cancel your subscription at any time.

Vorteile: The product is great for a big end gym. I like the social media side of things in building a community.

Nachteile: As a personal trainer of a small business it has proved more than I need and far too expensive given our exchange rates.

Antwort des Softwareanbieters

von Virtuagym an 13.2.2020

Hi Tracy,

Thank you so much for you feedback. We do indeed prolong contracts with 12 months, as stated in the terms and conditions. I am sorry to hear that according to you this has not been clearly communicated. If there is anything we can help you with then please contact us via support@virtuagym.com.

  • Quelle des Nutzers 
  • Bewertet am 18.7.2019