Was ist Xola?

Xola ist eine einheitliche Buchungs-, Vertriebs- und Marketingplattform für Tour- und Aktivitätsunternehmen. Verwalte Buchungen überall mit Echtzeitverfügbarkeit. Verkaufe mit wenigen Klicks über die weltweit größten Marktplätze. Steigere den Online-Umsatz mit den leistungsstarken Remarketing-Funktionen für nicht durchgeführte Buchungen und verfolge deinen Marketingerfolg in Google Analytics. Niedrige CC-Raten von bis zu 1,99 % + 30 Cent.

Wer verwendet Xola?

Buchungs- und Marketingsoftware für Tour- und Aktivitätsunternehmen.

Wo kann Xola bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Xola
  • Ansässig in San Francisco, USA
  • 2011 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Belgien, Deutschland, Dänemark, Estland und 18 weitere

Sprachen

Englisch, Französisch, Japanisch, Spanisch

Xola Kosten

Startpreis:

Nicht vom Anbieter bereitgestellt
  • Ja, kostenloser Test verfügbar
  • Ja, Gratisversion verfügbar

Xola bietet eine Gratisversion und eine kostenlose Testversion.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Xola
  • Ansässig in San Francisco, USA
  • 2011 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Belgien, Deutschland, Dänemark, Estland und 18 weitere

Sprachen

Englisch, Französisch, Japanisch, Spanisch

Xola – Videos und Bilder

Xola Software - 1
Xola Software - 2
3 weitere anzeigen
Videos zu Xola
Xola Software - 1
Xola Software - 2

Xola Funktionen

  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Berichterstattung / Analyse
  • CRM
  • Gruppenreservierungen
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kundenbetreuung
  • Online-Buchung
  • Paketerstellung
  • Preismanagement
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Ressourcenmanagement
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung

Alternativen für Xola

Bokun ist die einzige Online-Buchungssoftware, die du zum Verwalten deiner Touren und Aktivitäten benötigst. Erfahre mehr über Bokun
Reservierungssoftware für Aktivitäten in +30 Sprachen.Unterstützung in Englisch Spanisch. Unterstützung in Englisch und Spanisch. Flexibel und funktionsreich. +10 Bank/POS-Integrationen.
Für Multi-Property-Manager*innen, Resorts, Frühstückspensionen, Eigentümer*innen von Ferienwohnungen. Herausragendes Preis-Leistungs-Verhältnis. Entdecke, was du verpasst hast.
Smoobu ist die All-in-One Software zur Verwaltung von Ferienunterkünfte. Erfahre mehr über Smoobu
Rezdy ermöglicht es Kund*innen, Online-Buchungen durchzuführen, Ressourcen zu verwalten und sich mit einigen der größten Reiseunternehmen der Welt zu verbinden. Erfahre mehr über Rezdy
Online-Reservierungssoftware für die Tour- und Aktivitätsunternehmen. Ziel ist es, dir mit halbem Aufwand die doppelte Anzahl an Buchungen zu ermöglichen.
Peek Pro ist ein End-to-End-Lösung für Akteure, die in der Lage sein müssen, ihr Unternehmen von einem mobilen Gerät aus zu verwalten.
Verwalte die Bestände online, zentralisiere die Reservierungen, wickle Zahlungen ab und erhalte einen einheitlichen Zugang zu führenden Vertriebskanälen. Erfahre mehr über Checkfront
The Flybook entstand 2006 und verwaltet Reservierungen und Marketing für Abenteuerparks, Seilrutschunternehmen, Tour-, Aktivitäten- und Verleihanbieterunternehmen.

Bewertungen über Xola

Durchschnittliche Bewertung

Gesamt
4,7 (557)
Benutzerfreundlichkeit
4,6 (557)
Kundenservice
4,8 (557)
Funktionen
4,4 (557)
Preis-Leistungs-Verhältnis
4,6 (557)

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
77%
4
18%
3
4%
2
0%
1
0%
Jose S.
Jose S.
President in USA
Verifizierter Nutzer auf LinkedIn
Erholungseinrichtungen & -dienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Smooth operator, but there's definitely room for improvement and new features

5,0 vor 3 Jahren

Kommentare: Overall the experience has been transformative. However, we're coming from basically no booking software at all - before XOLA we had just implemented an extremely rudimentary home-grown solution in an effort to organize our burgeoning business and a significant shift in our business model that was producing a much higher level of traffic (and revenue.) As a result, we've been able to capitalize on these new channels and really bring our business to another level. There's hiccups, as with anything, but we've seen the software maturing and changing to accommodate and scale up, and we're very happy with the results. I recommend this software for any small to medium-sized business that is looking for a solid, smooth booking experience. As the software improves, I believe there's a very good chance that it will become a best-of-breed app and is absolutely worthy of consideration.

Vorteile:

Without a doubt this is a smooth app that knows what silk feels like. The UI has gone through some great improvements that have improved the silkiness to a degree even silkworms would be jealous of, but it's clear that they're taking the time to listen to their users in the development process and that's important. Performance is more than just good, it's Tony-the-tiger great. Smooth and well executed interface. It's missing features - some of them might be important to you, it's hard to say - but the devs do a great job of listening to feature requests and we've seen real, significant improvements all around. That's the sign of a maturing application. Is it best-of-breed? Hard to say, and I'm sure there's arguments for and against, but I'll give them this: their support is out-freaking-standing. That alone is worth a few awkwardly implemented features or some gaps in how things are executed. If there's a problem, you connect to a staff that takes their support work seriously. I'm surprised they don't hop in a plane and come to your computer and help you out - they legitimately take every step just shy of that in an effort to find a solution. It's impressive and it outshines any downsides you might find in the app itself. Is there always a solution? No, that's unrealistic. But they often find a workaround and if they can't they'll make sure the devs know there's a gap that's been discovered and that needs to be looked at. Great, great support team.

Nachteile:

There's feature gaps. Depending on any number of factors the software just doesn't quite fit - but it's close. Usually close enough - there's often a workaround that is... well, good enough. And you hope the devs close up the gap or shore it up and it won't get any worse. For the most part that happens, but when there's a 'feature release' you hold your breath and a lot of times you're left thinking to yourself "what? there's so much better things to have spent man-hours on than that..." To be fair, I've often found the implemented features to be useful once I've worked with them but there's still features - things I would consider fundamentally necessary - that haven't been implemented. It's a fail, but a relatively minor one. At least, for us - ymmv.

Antwort von Xola

vor 3 Jahren

Thank you so much for your feedback! We are always happy to see our customers enjoying our software, and be willing to give this kind of feedback as well. It is customers like you that help us grow and become better for our customers. We value your words and want to know how you feel about Xola. I want to reach out and get more information on the gaps you see with the software and what we can do to fix them. Again we really appreciate the time you took to give us this feedback and I look forward to connecting with you soon. - Jessica

Chavonda G.
Real Estate Broker in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

xola

5,0 vor 3 Jahren

Kommentare: My experience with xola has been great and I also like the fact that they are continuing to grow and develop new things to change or add to make the software even better keeping up with time and market industry staying on top of things in developing new and more ways to use the software.

Vorteile:

I love this software I use it every day for my Escape Room. It does everything I need all in one place to me it is exactly what I need for my booking software for escaperooms

Nachteile:

nothing least about it but one thing is the ability to stop negative reviews from being posted that's the only thing everything else I love it.

In Betracht gezogene Alternativen: FareHarbor

Warum Xola gewählt wurde: this was a better choice for me and the ease of use along with what I needed for my business.

Zuvor genutzte Software: Bookeo

Gründe für den Wechsel zu Xola: it was overall the best and had more to offer especially with Escape rooms becoming a growing industry.

Antwort von Xola

vor 3 Jahren

Hi Chavonda, Thanks for taking the time to leave us a review. I'm glad you find Xola to meet your needs in an Escape Room Booking Software. We're glad to partner with businesses like yours! Cheers, Sophie

Emma L.
Supervisor in USA
Erholungseinrichtungen & -dienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software - Paints a Clear Picture

5,0 letzten Monat Neu

Kommentare: Great, we've been using it for a few years and now we're roughly 50% online sales/50 over-the-phone sales.

Vorteile:

The ease of use is high. The dashboard makes it easy to know what's going on with a quick glance. Online bookings are straightforward for customers and allows easy communication of vital information (i.e. confirmation emails, waivers, etc.)

Nachteile:

There is not an easy way to change minimum booking quantity without changing the product listing itself - it would be nice to have a quick override for this.

Antwort von Xola

vor 4 Wochen

Hi Emma! Thanks for the review! I would love to dig into the override for the capacity/booking min with you. Please send me an email back so we can discuss more!

Caitlin M.
Caitlin M.
Operations Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent interface and usability but rigid in its features and customization

3,0 vor 4 Jahren

Kommentare: Easy to train staff, nice mobile features.

Vorteile:

Easy to train staff on. If you can work an iPhone you can work on Xola. Good mobile access for staff

Nachteile:

- Very little customization available for unique businesses - Limited accounting reports that take heavy editing in Excel to get the needed information - Organizes by customer email instead of name, can create major problems. - Europe based support team so finding a time to connect with them can be tough - No ability for Admin accounts to make edits or corrections to individual sales, especially frustrating on the accounting side. - No archiving feature for product listings. So old products remain on all active inventory lists, becoming very cumbersome to search through. - Easy software for small/medium sized companies, not good for larger companies - Limited marketing features and hard to customize - The biggest issue for us is limited reporting especially on the accounting side. For database software, that is a huge drawback. I should be able to create and run custom reports on all of the info in the system but your stuck with a rigid structure that you then have to edit and narrow down in Excel, taking lots of extra time. We won't be able to stay with Xola as we grow unless this feature improves.

Antwort von Xola

vor 4 Jahren

Hi Caitlin! Thank you for the candid feedback. We really appreciate customers like you who give us the feedback like this so we can grow. I wanted to address your concerns and reach out to you over some of them as well. We have some new features that I believe your company will benefit from and I am going to make sure they are turned on for you and that you are aware of them. Our Support Team is based out of US as well as Europe so we can give 24 hour support. You can reach out via chat, email, or phone anytime of the day and there will be someone available to help. I look forward to connecting with you to talk over your feedback soon! -Jessica

Andrew O.
owner in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lots of features, good support, great integrations but pricing is not ideal and missing some basics

5,0 vor 3 Monaten

Kommentare: Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them.

Vorteile:

Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better.

Nachteile:

Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking.

In Betracht gezogene Alternativen: Peek PRO Tour Operator Software

Gründe für den Wechsel zu Xola: functionality, clean good looking interface, responsive booking process (peek was very slow)

Antwort von Xola

vor 4 Wochen

Hi Andrew! Thank you for the review! Glad to see you think Xola is easy to use, plus more! Lots of new things coming to Xola, that I believe based on your feedback will take your cons to pros!