Wer nutzt diese Software?

Pike13 empowers class-based businesses including strength and conditioning gyms, yoga and pilates studios, music and dance schools, and more.

Durchschnittliche Bewertung

119 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis $129/Monat
    Preisinformationen
  • Preisinformationen $129/month Business plan, $179/month Pro plan, custom Enterprise pricing.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Pike13
  • https://www.pike13.com/
  • Gegründet 2012

Über Pike13

Easy to use and teach, Pike13 streamlines administrative tasks so that you can spend more time focusing on clients. The mobile-friendly Pike13 platform allows class-based businesses like strength and conditioning gyms, yoga and pilates studios, music and dance schools, and more to manage everything from clients and schedules to billing and payroll. Smart reporting offers actionable insights about business health, and a client app makes it easy to engage with clients.

Pike13 Funktionen

  • Abrechnung & Rechnungsstellung
  • Check-in-Manager
  • Inventarverwaltung
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Vertragsmanagement
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Check-in-Manager
  • Inventarverwaltung
  • Klassen-Management
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Reservierung-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Vertragsmanagement
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Membership Database
  • Membership Renewals
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung
  • Anwesenheitsmanagement
  • Klassen-Management
  • Online-Anmeldung
  • Praxis-Protokoll
  • Repertoire-Management
  • Studenten-Management
  • Terminplanung
  • Aufgabenbibliothek
  • Elektronischer Handel
  • Ernährungsprogramm
  • Fitness-Plan
  • Fitnessbeurteilungen
  • Verfolgen der Teilnahme
  • Zahlungsabwicklung
  • Zertifizierungs-Tracking
  • Elternportal
  • Fähigkeiten-Nachverfolgung
  • Klassenterminplanung
  • Mitarbeiter-Management
  • Mitglieder-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Elternportal
  • Fähigkeiten-Nachverfolgung
  • Klassenterminplanung
  • Mitgliedschaft-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Score-Verfolgung
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Wartelisten-Management
  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Instruktor-Management
  • Inventarverwaltung
  • Klassen-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Studenten-Management
  • Terminplanung
  • Verkaufspunkt POS
  • Vortrags-Management
  • Wettbewerbsmanagement
  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung
  • Inventarverwaltung
  • Klassenterminplanung
  • Kreditplanung
  • Mitarbeiter-Management
  • Mitglieder-Management
  • Online-Zahlungen

Die hilfreichsten Reviews für Pike13

Good system, Excellent/Best Customer Support

Mit Google übersetzen Bewertet am 5.9.2018
David L.
President
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The best aspect Pike13 has brought to my business is organization of scheduling and billing, including how the business is doing. I would, however, like to see more qualifiers in the "Insight" dashboard, of monthly financials, customer growth, with a more drag and drop method of viewing what I want to see...in other words more of the quick snapshots that all businesses want to look at quickly, without making everything only buildable reporting, that I have to spend a lot ot time learning and creating, etc....more like QuickBooks, or typical Dashboard applications that display what's going on with the business.

Vorteile: No doubt, dependability of the system, being available but the support is really excellent. They know the system they support and response to issues as well as resolution is one of the best I've ever experienced.

Nachteile: The system is applicable to private instruction businesses, such as music lessons, but the mindset of being able to adapt the system to bring the best user experience to people of the business world of the Arts, such as music education, can be a struggle and I have asked for some changes in future upgrades but have yet to see them. For example - being able to edit naming like clients to students, or allowing automatic attendance taken, enabling the instructor to only need to manually change for cancellations, etc. There needs to be a part of the applications design that can address the broader needs of their targeted customers, such as a music school and not a one size fits all, like an exercise business.

Antwort des Softwareanbieters

von Pike13 an 6.9.2018

Hi David,

Thank you very much for your review and your feedback. We value you, Anita, and your business.

Please continue working with our team to provide feedback and suggestions on improvements. It is important for us to understand how businesses work and use cases as we create new features and enhancements to our product.

Thank you,
Cindy Schneider
Manager, Customer Success

We like it!

Mit Google übersetzen Bewertet am 22.8.2016
Krista N.
Program Director
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Glad we made the switch to this program. Although it doesn't provide everything we need yet, and although there are some things that I'm still doing manually due to some functions not working like our company needs, it does seem that FrontDesk is making frequent updates and changes to their product to meet the needs of customers. So, I'm hopeful that the features id like to see improvements on will be happening soon. Customer service has been helpful in hearing my frustrations and has been good with helping me find temporary work-arounds. Overall pleased with the product!

Vorteile: Easy to use and love the accessibility though the phone app. This has been a good program for our small company budget too.

Nachteile: We find the reporting to be difficult. It's ok when you need to pull one bit of info but if you need multiple layers of info/filters in one report its near impossible. You essentially have to run multiple reports and then compile the data from those several reports to get the info you need. This may not be the case for everyone, but it has been for our company. Several of our necessary reports are impossible to get and I've had to do a lot of searching for info the very difficult and long way. Customer service folks have been helpful in trying to find alternate work arounds but the reporting is my biggest issue with FrontDesk.

Antwort des Softwareanbieters

von Front Desk an 26.8.2016

Hi Krista,

Thank you so much for your review! I'm glad you're enjoying Front Desk so far and we really appreciate your feedback.

We plan to release some updates to our New Reporting that will make it easier for you to gain insights into the performance of your business. We'll share more info with you as soon as it's available to share.

Also, Front Desk has a mobile version that can be accessed within your browser on Android and other mobile devices. We are currently evaluating all aspects of our mobile experience and will keep you updated.

In the meantime, please feel free to reach out to our Customer Care team at support@frontdeskhq.com.

Best,
Kris and the Front Desk team

Lies weitere Bewertungen