Wer nutzt diese Software?

SendHub serves a wide range of markets including,but not limited to, Enterprises, SMBs, Non-Profit, Political Organizations, Education, Healthcare, Government Agencies, and more.

Durchschnittliche Bewertung

30 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 5,95 $/Monat
  • Preisinformationen Get one month FREE when you sign up for an annual plan.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • SendHub
  • https://www.sendhub.com
  • Gegründet 2011

Über SendHub

SendHub is a business SMS and voice platform that offers convenience, flexibility, and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery, and a wide range of other use cases, all within an easy to use web dashboard and mobile app. There's no hardware to install or configure, everything you need is included in your SendHub account.

SendHub Funktionen

  • Berichterstattung / Analyse
  • Geplanter Nachrichtenversand
  • Kontaktmanagement
  • Kurzwahlnummern
  • MMS
  • Massen-SMS
  • Mobile Coupons
  • Mobile Keywords
  • Nachrichten-Personalisierung
  • Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
  • Umfragen/Abstimmungen
  • Zwei-Wege-Messaging

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Die hilfreichsten Reviews für SendHub

Easy to use, fantastic customer service

Bewertet am 7.6.2018
Gina C.
Contact Center Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I've used this software in multiple organizations because of the ease of use and wonderful customer service. Every time I've contacted customer service, my problem is solved quickly and everyone I've interacted with is incredibly friendly. I've also had a custom account and set up with a dedicated account manager who is reliable, accessible, and supportive. In terms of the software itself, we need something to be able to easily send lots of text messages and this definitely fits the bill. I've had to train many people on how to use SendHub and it's very user-friendly, intuitive, and easy to learn. As a manager, I also enjoy being able to sign in as other users so I can see the text conversations my team is having.

Nachteile: The only downside so far has been that Sendhub doesn't yet integrate with our CRM so we miss out on some of those efficiencies. That being said, for our budget, I think SEndhub is a great choice because we are currently unable to allocate a ton of money towards software that might integrate with a CRM but be more expensive. Sendhub feels like an excellent value and we have been able to work around the lack of integration so far.

User opinion

Bewertet am 20.9.2019
Scott S.
Sergeant
Öffentliche Sicherheit, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were looking for a way to offer overtime opportunities on a fair and equitable basis and then be allowed to preserve and track who received what and when. I was a plus the sendhub also allowed the creation for groups.

Vorteile: Able to disseminate important information to specific groups quickly. Also able to track messages sent. Also like how recipients cant reply to the entire group.

Nachteile: Unable to restrict users who share the same line from modifying set groups. I wish there was a feature that allowed roles/permissions. In messages, I wish the box didn't default to "press enter to send". We don't use voice minutes and wish that would reduce the cost.

SO FAR THE BEST

Bewertet am 26.8.2019
Joseph C.
C E O
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Since moving to SendHub from our previous company, we have had stability and reliability in sending our messages. Previously we sent out text blasts, we sat at our desks with bated breath and fingers crossed, hoping that the messages would go through. With SendHub, we have no such worries. We send out messages and have peace of mind that messages are sent and delivered.

Vorteile: Easy to use
No blacklisting of text blasts as with other companies

Nachteile: Instructions for use for users who do not regularly use this

We are a small business that has been using SendHub for years and are very satisfied!

Bewertet am 27.6.2018
Jay K.
Director of Operations
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saving time and record keeping.

Vorteile: We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received. Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time.

Nachteile: Being that we are a small business with a more specialized use it doesn't cater 100% to us, which is understandable. However, we have found ways to work around those hurdles and love it.

We use this program to communicate with our parents about upcoming evens and reminders.

Bewertet am 6.2.2018
Glenda G.
Secretary
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I love that I can text the whole school or just certain grade levels by setting up groups. Its quick and easy for everyone to use.

Nachteile: That I do not have the ability to receive text messages back from people that I send messages to. I would love for them to be able to reply back to me sometimes.

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